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ServiceM8 vs FieldInsight Comparison (2026)

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ServiceM8 logo

ServiceM8

FieldInsight logo

FieldInsight

Overview

ServiceM8's dispatch board shows staff locations on a map to help make better dispatch decisions. Drag jobs to staff members, set up job queues, and more.

Powerful end to end job management software that helps Electrical Contract businesses streamline operations to increase productivity. Technician Management. Inventory Management. Dispatch Management. Job Management. Service History Tracking. Work Order Management. Scheduling. Automated Reminders.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

86

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

311

5

4

3

2

1

212

79

7

4

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.8

10

5

4

3

2

1

8

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

“I paid their gold service partner a lot of money to transfer over my data and get all the forms and customization on the account completed. When I went to turn on the unlimited phone service, they have doubled its price.”
BB

Ben B.

Electrical Contractor

“There was also no option to include tasks for forms to jobs.”
GS

GWEN S.

FOUNDER AND CEO

“At a minimum, you should support Google Tag Manager (GTM) or provide a way to implement end-to-end conversion tracking.”
DN

David N.

Director

Pros

Not enoughreviews yet

Cons

“The partner I paid to ensure automations and features ran properly could not provide me with a itemized invoice of what I paid for.”
HA

Heather A.

Business owner and operator

“Many features glitch and don't work properly, only chat support can rarely solve or fix problems in real time.”
HA

Heather A.

Business owner and operator

“Please prioritise adding GTM or an equivalent solution, without it, this product isn’t viable for serious advertisers.”
DN

David N.

Director

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features143
  • API
  • Absence Management
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Checklists
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Debit/Credit Card Processing
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Inspection Checklists
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Price and Cost Calculations
  • Price/Margin Management
  • Pricing and Cost Calculations
  • Productivity Analysis
  • Productivity Tools
  • Project Management
  • Property Layouts
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features100
  • API
  • Absence Management
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Checklists
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Debit/Credit Card Processing
  • Dispatch Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • Forms Management
  • GPS
  • Generative AI
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Inspection Checklists
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Price and Cost Calculations
  • Price/Margin Management
  • Pricing and Cost Calculations
  • Productivity Analysis
  • Productivity Tools
  • Project Management
  • Property Layouts
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Route Optimization
  • Routing
  • SMS Messaging
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations9
  • Deputy
  • Google Calendar
  • MYOB Acumatica
  • MYOB Business
  • MYOB Greentree
  • Microsoft 365
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quotient
  • Reckon One
  • Stripe
  • Workato
  • Xero
  • Zapier
  • Total integrations7
  • Deputy
  • Google Calendar
  • MYOB Acumatica
  • MYOB Business
  • MYOB Greentree
  • Microsoft 365
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quotient
  • Reckon One
  • Stripe
  • Workato
  • Xero
  • Zapier