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ServiceTitan vs HVACBizPro Comparison (2026)

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ServiceTitan

HVACBizPro

Overview

ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.

HVACBizPro is a cloud-based HVAC solution that helps contractors manage service tickets, maintenance programs, sales coaching, and more. With HVACBizPro, contractors can generate professional proposals and benefit from features such as AHRI matchups, load analysis, issue tracking, and service scheduling.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

199

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

342

236

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.9

159

149

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“What I like most about ServiceTitan is that it gives visibility into almost every part of the business. Once your processes are set up correctly, it really helps connect the office, technicians, dispatching, billing, and reporting all in one place.”

GINA D.

MANAGER

“ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team.”

Heather M.

“What I most enjoy about service titan is there large knowledge base that is updating on a regular basis, and how in their knowledge base they have links to other sources that can help as well.”

Noah J.

Director of Business Software

Pros

“When we switched to HVACBizPro, we were able to retire our laptop/printer combo that we carried in duffle bags and set up in the customers dining room. ”

Aaron T.

Sales

“This product is very handy in selecting equipment, scheduling the job and gives the homeowner a picture of how the new equipment should look.”

Anthony T.

Senior Service Technician

“We have around 50 different templates built and it makes my job building proposals quick work during busy times.”

Bill S.

Sales

Cons

“ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations.”

Rob S.

Service Manager

“They refused to accept my cancellation for breach of contract and threatened collections if full amount isn't paid. How can I pay for something I never used?”

Erik J.

Owner

“Often we are provided with someone who is new to the software and is unable to provide us with the support and guidance we require to resolve more complex problems.”

Khiana K.

Customer Service Representative and Dispatcher

Cons

“Also, cannot use when cellular service is unavailable, but can be resolved by tapping into homeowners wifi or can email proposal from off-site.”

Aaron T.

Sales

“Some glitches in the software that cause a proposal to lose information while the advisor is creating the proposal.”

Daren S.

Owner/Sales Manager

“Sometimes it’s very slow due to poor cell coverage, but I typically login to homeowners WiFi when available”

Bill S.

Sales