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ServiceTitan vs Repair-CRM Comparison (2026)

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Good recommendations?

ServiceTitan logo

ServiceTitan

Repair-CRM logo

Repair-CRM

Overview

ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.

Stop overpaying for Jobber or Housecall Pro. Repair-CRM is the simple, affordable solution for small teams that use QuickBooks Online. No setup, no contracts — just $89/month for 5 users.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

342

5

4

3

2

1

236

52

15

11

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.9

22

5

4

3

2

1

20

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

“What I like most about ServiceTitan is that it gives visibility into almost every part of the business. Once your processes are set up correctly, it really helps connect the office, technicians, dispatching, billing, and reporting all in one place.”
GD

GINA D.

MANAGER

“ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team.”
HM

Heather M.

HR

“What I most enjoy about service titan is there large knowledge base that is updating on a regular basis, and how in their knowledge base they have links to other sources that can help as well.”
Verified reviewer profile picture

Noah J.

Director of Business Software

Pros

“Also the customization of the templates to match our previous company Branding.”
RL

Roland L.

Financial Manager

“Delivery was rapid with some finishing back-and forth, and we are really pleased with the end result.”
RL

Roland L.

Financial Manager

Cons

“ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations.”
Verified reviewer profile picture

Rob S.

Service Manager

“They refused to accept my cancellation for breach of contract and threatened collections if full amount isn't paid. How can I pay for something I never used?”
Verified reviewer profile picture

Erik J.

Owner

“Often we are provided with someone who is new to the software and is unable to provide us with the support and guidance we require to resolve more complex problems.”
KK

Khiana K.

Customer Service Representative and Dispatcher

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features139
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Budget Tracking
  • Budgeting/Forecasting
  • CAD Tools
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Change Order Management
  • Checklists
  • Chemical Usage Tracking
  • Client Portal
  • Client Tracking
  • Commercial
  • Commercial/Industrial
  • Commission Management
  • Compliance Management
  • Confirmations/Reminders
  • Construction Tracker
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • File Storage
  • Fitting Management
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Residential
  • Forecasting
  • GPS
  • Groundskeeping Management
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Onboarding
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Preventive Maintenance
  • Progress Reports
  • Project Billing
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Resource Scheduling
  • Risk Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Supplier Management
  • Takeoff
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time Tracking
  • Timesheet Management
  • Visual Assemblies
  • Warranty Tracking
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features72
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Budget Tracking
  • Budgeting/Forecasting
  • CAD Tools
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Change Order Management
  • Checklists
  • Chemical Usage Tracking
  • Client Portal
  • Client Tracking
  • Commercial
  • Commercial/Industrial
  • Commission Management
  • Compliance Management
  • Confirmations/Reminders
  • Construction Tracker
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electrical Estimating
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • File Storage
  • Fitting Management
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Residential
  • Forecasting
  • GPS
  • Groundskeeping Management
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Onboarding
  • Online Booking
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photo Capture
  • Preventive Maintenance
  • Progress Reports
  • Project Billing
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Resource Scheduling
  • Risk Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Supplier Management
  • Takeoff
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time Tracking
  • Timesheet Management
  • Visual Assemblies
  • Warranty Tracking
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations16
  • Airship
  • CompanyCam
  • EagleView
  • Google Ads
  • Google Calendar
  • Hover
  • Intuit Enterprise Suite
  • NetSuite
  • OnCall Air
  • QuarksUp
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Rilla
  • Sage Intacct
  • SendPulse
  • Zapier
  • ZyraTalk
  • pulseM
  • Total integrations4
  • Airship
  • CompanyCam
  • EagleView
  • Google Ads
  • Google Calendar
  • Hover
  • Intuit Enterprise Suite
  • NetSuite
  • OnCall Air
  • QuarksUp
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Rilla
  • Sage Intacct
  • SendPulse
  • Zapier
  • ZyraTalk
  • pulseM