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Repair-CRM Logo

Repair-CRM

4.9
(18)

Write a review

Repair-CRM: Streamline, Simplify, Succeed

(9)

Repair-CRM Pricing, Features, Reviews and Alternatives

Repair-CRM FAQs

Q. What type of pricing plans does Repair-CRM offer?

Repair-CRM has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Repair-CRM?

Repair-CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Repair-CRM support?

Repair-CRM supports the following languages:
Dutch, English, French, German, Italian, Polish, Spanish


Q. Does Repair-CRM support mobile devices?

Repair-CRM supports the following devices:
Android, iPad, iPhone


Q. Does Repair-CRM offer an API?

Yes, Repair-CRM has an API available for use.


Q. What level of support does Repair-CRM offer?

Repair-CRM offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base

Repair-CRM product overview

Price starts from

19

Per month

Flat Rate

What is Repair-CRM?

Is managing a field service team taking your time away from what matters the most - growing your company? Take control of your day-to-day tasks with the leading Field Service Management software for repair businesses. Easy to use and with no learning curve, Repair CRM is the one-stop-shop for:

Key benefits of using Repair-CRM

With Repair-CRM, your field service business benefits from:

Efficiency: With our all-in-one mobile app, manage your business operations seamlessly from anywhere, any time. Schedule and dispatch jobs, send quotes, and track job progress all from a single dashboard.

Real-time Tracking: Gain complete visibility of your technicians' locations with our live map view. Ensure they're on task and on time, improving productivity and customer satisfaction.

Limitless Documentation: Add unlimited notes to jobs and customer profiles, providing comprehensive job details and customer preferences. Attach photos, PDFs, and other essential documents to your work orders.

Quick Quotes & Invoicing: Generate and send quotes to customers directly from our app for quick approval. Once a job is complete, create invoices and send them directly to QuickBooks from our mobile app.

Improved Customer Experience: Our online booking portal allows customers to easily report new jobs with photos and preferred time windows, enhancing their experience and satisfaction.

Effective Asset Management: Efficiently manage your client’s devices, vehicles, or equipment with our asset management system, tracking next maintenance, previous faults, service visits, and used parts.

Growth & Success: With affordable pricing and a free 14-day trial, Repair-CRM is a cost-effective solution designed to help your business grow and succeed in the competitive field service industry.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Videos
Documentation

Repair-CRM pricing information

Value for money

5.0

/5

18

Starting from

19

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Repair-CRM features

Functionality

5.0

/5

18

Total features

64

9 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third Party Integrations
Reporting & Statistics
Data Import/Export
Real Time Data
Mobile Access
Inventory Management

Functionality contenders

Repair-CRM users reviews

Overall Rating

4.9

/5

18

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.72/10
Rating distribution

5

4

3

2

1

17

1

0

0

0

Pros
The customer service has been awesome; communication via email is almost always same day, which has been wonderful.
Responsiveness, ability to work thru and help with any issues, and the ability communicate what they can and are not able to do.
Ease of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues.
Cons
Bad translation into Dutch. Sometimes the iOS app is buggy.
Some stuffs still need to be done manually with some of our clients who demand a phone call, but that's just how it is.
A lower tier pricing for users with more than one but less than five.

Overall rating contenders

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Csarnai R.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use with our Zebra barcode terminal

Reviewed 5 years ago
Pros

We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.

Cons

Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!

Vendor response

Thank you Robert, we are glad you like it!

TG
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Timothy G.

Information Technology and Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Review on Repair CRM

Reviewed 16 days ago

Excellent . Affordable, Easy to use, reliable and excellent support from the team.

Pros

Ease of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues

Cons

A lower tier pricing for users with more than one but less than five

Vendor response

Thank you Timothy! Happy to help!

AR
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Verified reviewer

Real Estate, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall Effective

Reviewed 3 years ago

Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.

Pros

Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.

Cons

The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.

RI
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Robin I.

Electrical/Electronic Manufacturing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good product, meets our needs

Reviewed a month ago
Pros

Easy of use, accessible by tablet in the field, regular updates

Cons

Bad translation into Dutch. Sometimes the iOS app is buggy

RF
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Ruth F.

Maritime, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Repair-CRM being used in a marine engine and industrial repair facility.

Reviewed 7 months ago

Excellent!

Pros

I appreciate the price point and the ease of use the most. Repair-CRM was and is very easy to just start using. there was very little training or learning needed to begin using. Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome; communication via email is almost always same day, which has been wonderful.

Cons

I don't know what I like least, they have been able to help me get what I needed out of the software so far.

Vendor response

Thank you Ruth!

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