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Repair-CRM Logo

Repair-CRM

4.9
(10)

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Mobile-based field service management solution

see alternatives

(6)

Repair-CRM Pricing, Features, Reviews and Alternatives

Repair-CRM product overview

Price starts from

19

/user

Per month

What is Repair-CRM?

Repair-CRM is a field service management solution designed to help small to large businesses such as HVAC, landscaping, home inspection, and cleaning with inventory and asset management. Key features include task assignment, GPS tracking, feedback collection, signature capture, and contact management.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Videos
Documentation

Repair-CRM pricing information

Value for money

5.0

/5

10

Starting from

19

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Repair-CRM features

Functionality

5.0

/5

10

Total features

48

7 categories

Most valued features by users

Alerts/Notifications
Reporting & Statistics
Third Party Integrations
Data Import/Export
Activity Tracking
Inventory Management
Mobile Access
Task Management

Functionality contenders

Repair-CRM users reviews

Overall Rating

4.9

/5

10

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.7/10
Rating distribution

5

4

3

2

1

9

1

0

0

0

Overall rating contenders

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Csarnai R.

Verified reviewer

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use with our Zebra barcode terminal

Reviewed 4 years ago
Pros

We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.

Cons

Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!

Vendor response

Thank you Robert, we are glad you like it!

PS
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Peter S.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Repair CRM is great for field technicians

Reviewed 4 years ago

Easy to use Mobil app which helps speed up the Admin-time in the office.

Pros

It allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).

Cons

Inventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.

Vendor response

Thank you Peter! It was fun working with you guys!

NE
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Norbert E.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Faster dispatching, with less phone calls

Reviewed a month ago

Our repair shop has a huge advantage with Repair-CRM and going digital. We don't need to call each other for clarifying my notes and to go back and forth with the clients when he will be at the address. Gamechanger!

Pros

At my previous job I had to manually hand write the work orders for my technicians. Here, this is a huge advantage for us to do everthing quicker and more easily. Also my techs can read my notes now

Cons

Some stuffs still need to be done manually with some of our clients who demand a phone call, but that's just how it is

Vendor response

That is exactly what our software is built for! We also learned a lot from you guys.

AR
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Anonymous Reviewer

Verified reviewer

Real Estate, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall Effective

Reviewed 2 years ago

Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.

Pros

Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.

Cons

The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.

PS
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Peter S.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We found the perfect solution

Reviewed a month ago

Helps our workflow from the incoming jobs to scheduling and dispatching them to the guys in the Mobile APPs

Pros

Online booking helped us a lot to automate our incoming requests, instead of the phone calls.

Cons

Can't really highlight any cons, the support fixed every issues or questions that we had

Vendor response

Thanks Peter! Love working with you guys!

Repair-CRM FAQs and common questions

Q. What type of pricing plans does Repair-CRM offer?

Repair-CRM has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Repair-CRM?

Repair-CRM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Repair-CRM support?

Repair-CRM supports the following languages:
English, Spanish


Q. Does Repair-CRM support mobile devices?

Repair-CRM supports the following devices:
Android, iPad, iPhone


Q. Does Repair-CRM offer an API?

Yes, Repair-CRM has an API available for use.


Q. What level of support does Repair-CRM offer?

Repair-CRM offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base

Common Repair-CRM comparisons

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