Repair-CRM Pricing, Features, Reviews & Comparison of Alternatives

Repair-CRM

Mobile-based field service management solution

5.0/5 (5 reviews)

Repair-CRM overview

Repair-CRM is a field service management solution designed to help small to large businesses such as HVAC, landscaping, home inspection, and cleaning with inventory and asset management. Key features include task assignment, GPS tracking, feedback collection, signature capture, and contact management.

Repair-CRM helps supervisors schedule jobs for technicians and track locations in real-time with GPS technology. Using barcode scanning fucntionality, managers can track inventory, monitor consumption usage, and access equipment or customer information relative to the item. Administrators can use Repair-CRM to set role-based permissions and assign client groups to technicians.

Repair-CRM comes with a customer relationship management (CRM) module, which enables users to collect and store multiple contacts and address details for team members. Coordinators can use the app to create work orders for staff, record site issues, add photos and send notifications to customers via email. Customers can send daily feedback, enabling supervisors to maintain scoreboards and completed work ratings.
www.repair-crm.com

Pricing

Starting from
$25/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 7 other markets, Europe, Germany, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Repair-CRM screenshot: Repair-CRM live map of technicians screenshotRepair CRM Field Service Management Mobile SoftwareRepair-CRM screenshot: Repair-CRM signature capture screenshotRepair-CRM screenshot: Repair-CRM dispatching screenshot

Repair-CRM reviews

Excellent
5

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Peter Szabo

Repair CRM is great for field technicians

Used daily for 6-12 months
Reviewed 2019-06-24
Review Source: Capterra

Easy to use Mobil app which helps speed up the Admin-time in the office.

Pros
It allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).

Cons
Inventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.

Response from E-Software


Thank you Peter! It was fun working with you guys!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gabor Torok

Easy to use for repairing printers on-site

Used daily for 1-2 years
Reviewed 2019-07-01
Review Source: Capterra

Great for our team, lot of features were implemented in the past months.

Pros
Our technicians track their inventory in their cars and found it easy to create work orders on client calls. In the office we keep track of our technicians locations & daily progress.

Cons
Some key features are still in development, but the development team responds quickly.

Response from E-Software


Thank you Gabor!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Attila Lux

Perfect app for Pest Control

Used daily for 6-12 months
Reviewed 2019-06-29
Review Source: Capterra

It really fits us, and helped replacing our Google spreadsheets.

Pros
Makes it easier to schedule our jobs, and our techs can show up on time finally. We keep lot of tools and chemicals in the cars, now we are able to track those too. Routing is much easier with the app, which is important for our Pest Control business, as we have lot of notes and comment for wach client.

Cons
Invoicing would be a nice feature to have!

Response from E-Software


Thanks Attila, we are working on the invoicing as promised!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Csarnai Róbert

Easy to use with our Zebra barcode terminal

Used daily for 6-12 months
Reviewed 2019-06-18
Review Source: Capterra

Pros
We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.

Cons
Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!

Response from E-Software


Thank you Robert, we are glad you like it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Csima Norbert

Great for our Field Technicians & equipment tracking

Used daily for 6-12 months
Reviewed 2019-06-22
Review Source: Capterra

Pros
We found it easy to implement into our company and makes inventory tracking much faster. Finally we can see the service history on a mobile APP with easy work order creation!

Cons
We did not use any similar software in our company before, so I can't compare it to other solutions.

Response from E-Software


Thank you Norbert!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Repair-CRM pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

$25 per user per month

Repair-CRM features

Inventory Management
Inventory Tracking

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Auditing (311 other apps)
Automatic Notifications (425 other apps)
Compliance Management (287 other apps)
Custom Fields (228 other apps)
Customizable Reporting (337 other apps)
Data Import/Export (311 other apps)
Document Storage (249 other apps)
Invoice Management (233 other apps)
Monitoring (237 other apps)
Real Time Data (285 other apps)
Real Time Reporting (238 other apps)
Reporting & Statistics (369 other apps)
Third Party Integration (301 other apps)
Workflow Management (309 other apps)

Additional information for Repair-CRM

Key features of Repair-CRM

  • Appointment Scheduling
  • Dispatching
  • Electronic Signature
  • GPS Tracking
  • Inventory Control
  • Preventive Maintenance
  • Scheduling
  • Technician Management
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