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ServiceWRK Logo

Cloud-based solution for field service operations.

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ServiceWRK - 2026 Pricing, Features, Reviews & Alternatives

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ServiceWRK overview

What is ServiceWRK?

ServiceWRK is a cloud-based solution that helps streamline field service management via service tickets. The platform helps optimize the ticket creation and assignment process, from logging customer queries as tickets to assigning them to field engineers based on availability or expertise. Additionally, it also provides an OTP-based satisfactory acceptance from customers to ensure that tickets are resolved and closed.

Starting price


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ServiceWRK’s user interface

Ease of use rating:

ServiceWRK reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

ServiceWRK's key features

Most critical features, based on insights from ServiceWRK users:

Customer database
Support ticket management
Scheduling
Reporting & statistics
Mobile access
GPS

All ServiceWRK features

Features rating:

Workflow management
Service history
Real-Time data
Maintenance scheduling
File storage
CRM
Contact database
Activity tracking
Alerts/Notifications
Activity dashboard
Third-Party integrations
Surveys & feedback
Self service portal
Real-Time monitoring
Alerts/Escalation
Quotes/Estimates
Online time clock
Multi-Channel communication
Knowledge base management
Inventory management
Inbox management
API
Email management
Drag & drop
Dispatch management
Dashboard
Customizable fields
Autoresponders
Contract/License management

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ServiceWRK support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

Live Online
Documentation
Videos

ServiceWRK FAQs

Q. Who are the typical users of ServiceWRK?

ServiceWRK has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does ServiceWRK support?

ServiceWRK supports the following languages:
English


Q. Does ServiceWRK support mobile devices?

ServiceWRK supports the following devices:
Android, iPad, iPhone


Q. Does ServiceWRK offer an API?

Yes, ServiceWRK has an API available for use.


Q. What level of support does ServiceWRK offer?

ServiceWRK offers the following support options:
Phone Support, Email/Help Desk

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