ServMan vs ServiceTitan

Simpro

Jobber

Kickserv

Simpro is the leading AI-first operating platform for the trades, built to eliminate complexity, unlock clarity, and double business profitability worldwide.

Jobber is field service management software that helps home service businesses stay organized and deliver great customer experiences. With AI tools like Jobber Copilot and automated marketing features, teams can manage more work while delivering five-star service.

Kickserv is a cloud-based field service software that assists with job management, including leads generation, estimates creation, team scheduling, running jobs from the field, time tracking, dispatch mapping, invoices creation, payment processing, and more. It also integrates with QuickBooks.

ServMan by WorkWave is an ERP solution tailored to streamline your operations while fitting into your tried and true processes, providing businesses in HVAC, plumbing, electrical and similar industries to get more done in the office and the field.

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Automated Scheduling

Barcode/Ticket Scanning

Billing & Invoicing

Bills of Material

Calendar Management

Chatbot

Checklists

Client Management

Client Portal

Collaboration Tools

Contact Database

Contact Management

Contract/License Management

Contractor Management

Customer Database

Customer History

Customer Portal

Customer Service Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Capture and Transfer

Data Import/Export

Data Synchronization

Dispatch Management

Document Management

Document Storage

Electronic Payments

Electronic Signature

Employee Management

Enterprise Asset Management

Equipment Maintenance

Equipment Tracking

Estimating

File Storage

Financial Management

Forecasting

For Plumbing Industry

Historical Reporting

Integrated Business Operations

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

Job Management

Job Scheduling

Job Tracking

Location Tracking

Maintenance Scheduling

Marketing Automation

Mobile Access

Mobile App

Mobile Signature Capture

Multi-Location

Offline Access

Online Time Clock

Order Management

Payment Collection in the Field

Payment Processing

Payroll Management

Performance Metrics

Point of Sale (POS)

Preventive Maintenance

Price and Cost Calculations

Project Management

Purchase Order Management

Purchasing & Receiving

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Appointments

Reminders

Reporting/Analytics

Reporting & Statistics

Route Optimization

Routing

Scheduling

Search/Filter

Secure Data Storage

Self Service Portal

Service History

Status Tracking

Supply Chain Management

Task Management

Task Scheduling

Technician Management

Third-Party Integration

ServMan

Windows

Web-based

Android

Linux

iPhone

iPad

ServiceTitan

Basic

Technology Solutions Specialist

This, as well as the immense degree to which (with knowledge, time, money, or some combination thereof)

Pricing

Large Enterprises

Mid-size Business

Small Business

WorkWave

FieldPulse

FieldPulse is a cloud-based field service management software designed for service contractors that helps manage business operations and workflows, including customer management, scheduling, project management, estimates and invoices, timesheets, customer portals, and more.

BuildOps

BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more.

Owner / General Manager

It is often difficult to get support in a timely manner.

Vice President of Operations

The support team needs untouched system errors, so these issues persist.

Overhead Door Nfld. Limited

There are many different things I Like about Service Titan some of the most important is Calendar Organization, the Content portal and being able to keep a good working customer history back-up which is easy to look-up when in need.

I wish I had a dedicated support member for support only not someone monitoring how I am using ST most and should use more.

ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.

Appointment Scheduling

Audit Trail

Availability Management

Bid Management

Budgeting/Forecasting

Budget Tracking

CAD Tools

Calendar/Reminder System

Change Order Management

Chemical Usage Tracking

Client Tracking

Commercial

Commercial/Industrial

Commission Management

Compliance Management

Confirmations/Reminders

Construction Tracker

Cost Database

Cost Estimating

Cost Tracking

Customer Management

Electrical Estimating

Email Marketing

Employee Scheduling

Equipment Management

Fitting Management

Fleet Management

For AEC Industry

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Handyman Industry

For HVAC Companies

For Lawn Care

For Locksmiths

For Pest Control Companies

For Residential

Groundskeeping Management

Incident Management

Inspection Management

Irrigation Tracking

Job Costing

Labor Rates

Lead Management

Monitoring

Onboarding

Online Booking

Pest Activity Tracking

Pesticide Usage Tracking

Photo Capture

By industry, ServiceTitan reviewers are most commonly professionals in construction (55%). The most frequent use case cited by reviewers is field service management (53%).

Users and use cases

Reviewers indicate that ServiceTitan provides strong value through its comprehensive features, and some users report the free trial is helpful. However, many reviewers feel the high price, hidden fees, and variable costs are significant drawbacks.

Value for money

ServiceTitan is a field service management tool with key features that include customer database management, job scheduling, mobile access, billing and invoicing, and more.

FieldEdge

Housecall Pro

Service Fusion

FieldEdge Flat Rate Mobile

mHelpDesk

Verizon Connect

RazorSync

ServiceBox

Starter

Essentials

The Works

High and variable pricing

Operations Manager

There are so many better options out there, in every way (no exaggeration). As if to add insult to injury, this must also be the most expensive option on the market as well.

59% of reviewers feel negative about ServiceTitan’s pricing. Reviewers indicate the software is expensive, with additional fees for certain features or 'pro' products that can add up quickly. Some users say the cost structure is variable, increasing as more technicians are added, which makes budgeting difficult for growing businesses. They report that the high price is not always justified by the value received, especially for smaller companies or those unable to utilize all features. Multiple reviewers mention frustration with unexpected costs and the perception that the software is out of reach for many.