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ShipHawk vs ShipTime Comparison (2026)

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Good recommendations?

ShipHawk

ShipTime

Overview

Advanced warehouse and fulfillment automation for eCommerce shippers.

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

12000

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

Value for money

Ease of use

Features

Customer support

94%

would recommend this app

4.6

500

335

140

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“The ability to create rules based on nearly any criteria allows us to refine our shipping costs even more.”

Tripp P.

Project manager

“If I have to pick something, there is a learning curve up front.”

Chad C.

CEO

“It has eliminated a lot of complexity in our processes without sacrificing business requirements.”

Joe W.

Director of IT

Pros

“sensitive content hidden] personally helped us trace a lost Christmas parcel caught in the holiday and postal strike rush. Despite Ship Time staff efforts to keep trying, we had just about given up hope when Peter took it upon himself to break through some of the miscommunication barriers and there it was.”

Connie S.

President

“Although all those who answered our calls and emails were very polite, a difficulty was never being able to connect with the same person over the month-long search.”

Connie S.

President

“The parcel was again taken back to the holder location and within 3 days arrived back to me in London.”

Nita S.

Admin assist

Cons

“We wasted a lot of time and money waiting on them to fix things and jump through hoops when they should have been able to tell us up front that they were not a good solution for a company our size.”

Jarrod G.

Director of Operations

“not enough carriers integrate with it.”

Yao L.

Warehouse Manager

Cons

“I called Shiptime to arrange another delivery attempt giving special instructions about the delivery (which were agreed upon by the agent I spoke to) these special instructions were clearly not passed to the driver as a second attempt was unsuccessful for the reasons discussed in the special instructions.”

Nita S.

Admin assist

“we miss orders, because of poor integration with our email provider (every order notification email continues to be rerouted to the Spam folder, causing us to sometimes miss orders), and since we moved to Ottawa, we have not had a SINGLE pickup. ”

Wesley W.

Managing Director

“Invoicing is another issue, invoices are done weekly and they compile every shipment that week into one invoice total but you are charged individually so from a record keeping side its a lot of entry's to keep track of”

Randy S.

Bookkeeper