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ShipHawk Pricing, Features, Reviews and Alternatives
ShipHawk FAQs
ShipHawk product overview
What is ShipHawk?
ShipHawk focuses on automating and improving the world behind the buy button and giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities.
Key benefits of using ShipHawk
Typical customers
Platforms supported
Support options
Training options
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ShipHawk
Starting from
No pricing info
Starting from
5
Per month
Flat Rate
ShipHawk pricing information
Value for money
4.7
/5
18
Starting from
No pricing info
Pricing options
Value for money contenders
ShipHawk features
Functionality
4.6
/5
18
Total features
39
8 categories
Most valued features by users
Functionality contenders
ShipHawk users reviews
Overall Rating
4.8
/5
18
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.38/10
15
3
0
0
0
Joshua H.
Scott W.
Joshua H.
Overall rating contenders
Joshua H.
Furniture, 11-50 employees
Used daily for 2+ years
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We run an online marketplace and we need to ship products and integrate all the results (pricing, tracking, delivery dates, etc.) into our system so that we can provide updates to our users, track them for our own book keeping, and follow up if things go wrong. UPS and FedEx were easy and reliable, but we also ship large irregular items that require whiteglove handling or crating. Those items require...
ShipHawk does all the heavy lifting to get updated tracking information, negotiate rates, and work with shipping partners. That frees your own staff up to make your own product better instead of spending all their time on the phone with truck drivers scattered around the country. It also means that you only need to integrate with a single service (ShipHawk) rather than the dozens of specialized regional shippers out there. Better yet, ShipHawk provides a modern RESTful API and hides the fact that many of the smaller shippers still just ask you to email them spreadsheets.
There are many, many options involved in shipping something complex like a heavy bronze statue. What sort of packing job and materials should be used, what sort of machinery is necessary to load it onto and off of the truck, etc. Many of these are opaque and confusing unless you're familiar with the details and terminology of the shipping business. ShipHawk abstracts away some of these and is very responsive to questions and queries, which takes the sting out of this.
Brandon H.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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We have used ShipHawk for about 3 years and have saved thousands of dollars in shipping costs and an equal amount saved in user errors when sending packages out. Some of the features we use and enjoy are as follows. 1.) Ease of use. Smart packing is highly recommended. Once properly set up ShipHawk is very easy for the average warehouse worker to understand and use efficiently. 2.) Highly configurable...
The efficiency of using ShipHawk for basic warehouse workers as well as the ease of use in administration of ShipHawk rules and users is also a big plus. Training users in the warehouse used to take weeks now in a few days they can be up to speed with most warehouse workers.
I don't see a lot of cons using Ship Hawk. Updates can be tricky due to our custom instance of ShipHawk. But that con is not entirely on them.
Scott P.
Warehousing, 51-200 employees
Used daily for 2+ years
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Able to connect to Retail Website. Gives shoppers accurate shipping rates before purchasing. Able to filter orders by warehouse so each site can only see what they need to see.
Doesn't have quantity in decimals. 0.5 lbs of nails for example or selling by the lbs. Large modifications take a long time to complete or cost extra to speed up the programming part.
Brandon C.
Chemicals, 11-50 employees
Used daily for less than 6 months
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Would highly recommend to any person looking to implement a WMS or TMS, this would be the first place I would start. Use them to build your requirements off their system and compare to the rest during your due diligence process.
Ease of use of the product was key. Bringing in a new process into a fast paced manufacturing environment is never easy. The product had to be easy to navigate and troubleshoot problems in processing in order to keep productivity up.
From a WMS perspective, the user interface could be a bit more modern. Not a hinderance to operations at all though.
Bill W.
Construction, 51-200 employees
Used daily for 1-2 years
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By using ShipHawk we have been able top optimize our shipping process saving us time and money. When ever we have an issue or question on how to do something the support team has been quick to respond and keep us moving.
How easy it was to integrate with Netsuite and to keep it update. We love how easy it is for the users to ship out the packages and it saves us so much time.
Not much I don't like because ShipHawk has helped us customize the parts we didn't like so the software has met our needs as we continue to grow as a company
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