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ShipHawk Pricing, Features, Reviews and Alternatives

ShipHawk product overview

Price starts from

No info

What is ShipHawk?

ShipHawk is a multi-carrier shipping software for high volume retailers, manufacturers, distributers and asset-based 3PLs (shippers). The platform is ideal for shippers with $500K or more in annual shipping spend looking to reduce shipping spend. ShipHawk allows customers to effectively select the right carriers and services during order fulfillment while using technology to eliminate manual tasks and inefficient processes.

Key benefits of using ShipHawk

  • Supports parcel, LTL, first and final mile services.

  • Robust cost controls allow control over rates displayed to customers.

  • Business rules allow optimal carrier, service and warehouse selection for fulfillment.

  • Scalable, reliable, modern tech stack.

  • RESTful public API.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

    ShipHawk pricing information

    Value for money

    4.7

    /5

    11

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ShipHawk features

    Functionality

    4.7

    /5

    11
    Total Features42 7 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    API
    Activity Tracking
    Status Tracking
    Air Shipping
    Progress Reports
    Shipping Services Integration

    Functionality contenders

    ShipHawk users reviews

    Overall rating

    4.9

    /5

    11

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.17/10
    Rating distribution

    5

    4

    3

    2

    1

    10

    1

    0

    0

    0

    Pros
    Not only are we saving money, but the ability of every user to search any order in the system and find important details like tracking numbers is is very helpful.

    AS

    Adam S.

    We had used Shiphawk's software for about 6 years and their platform was incredibly easy to navigate and their rates were competitive and fair.

    AH

    Alexandra H.

    Outstanding service and the best pricing for brokered shipments around.

    DJ

    Dylan J.

    Cons
    Those items require working with much smaller, more specialized shipping partners that lack the technological infrastructure of a UPS and are very difficult to integrate with.

    Joshua H.

    Many of these are opaque and confusing unless you're familiar with the details and terminology of the shipping business.

    Joshua H.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    ShipHawk is the best whiteglove and LTL aggregator out there with full API support

    Reviewed 3 years ago

    We run an online marketplace and we need to ship products and integrate all the results (pricing, tracking, delivery dates, etc.) into our system so that we can provide updates to our users, track them for our own book keeping, and follow up if things go wrong. UPS and FedEx were easy and reliable, but we also ship large irregular items that require whiteglove handling or crating. Those items require...

    Pros

    ShipHawk does all the heavy lifting to get updated tracking information, negotiate rates, and work with shipping partners. That frees your own staff up to make your own product better instead of spending all their time on the phone with truck drivers scattered around the country. It also means that you only need to integrate with a single service (ShipHawk) rather than the dozens of specialized regional shippers out there. Better yet, ShipHawk provides a modern RESTful API and hides the fact that many of the smaller shippers still just ask you to email them spreadsheets.

    Cons

    There are many, many options involved in shipping something complex like a heavy bronze statue. What sort of packing job and materials should be used, what sort of machinery is necessary to load it onto and off of the truck, etc. Many of these are opaque and confusing unless you're familiar with the details and terminology of the shipping business. ShipHawk abstracts away some of these and is very responsive to questions and queries, which takes the sting out of this.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Company - but they no longer offer their services to small volume companies like ours

    Reviewed 7 months ago

    We loved working with Shiphawk when we had the opportunity, they provided us with cutting edge software which made our efforts much easier when quoting and booking shipments for our customers.

    Pros

    We had used Shiphawk's software for about 6 years and their platform was incredibly easy to navigate and their rates were competitive and fair. The quick rate function was a perfect fit for our needs, using the software several times a day to be able to quickly send our customers shipping quotes for our furniture items.

    Cons

    Unfortunately Shiphawk no longer offers services to "small volume" companies like ours. They closed our account with no notice back in July 2020 and we were unable to book the dozens of shipments we had already quoted our customers, which was costly as we had no other alternative at the time.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Simplify the shipping process and provide it yourself with the help of shiphawk

    Reviewed 22 days ago

    process is very intuitive for customer so they can keep an eye on your order

    Pros

    They provide us software with booking shipment for our customers which makes to make easy our working process

    Cons

    It’s not very useful for small size companies

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great Company!

    Reviewed 6 years ago

    ShipHawk's customer service is great and they get the job done right!

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Thanks for the review Carl. The Customer Success team appreciates your positive feedback!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    um excelente software

    Reviewed 4 months ago

    é um otimo software, muito intuitivo e facil de usar, com ferramentas que ajudam realmente o trabalho mesmo sendo o trabalho pesado, fiquei muito satisfeito

    Pros

    facil de usar e simplifica todo o processo do meu trabalho

    Cons

    por não estar em todos os lugares o que dificulta um pouco o trabalho

    ShipHawk FAQs and common questions

    ShipHawk has the following pricing plans:
    Pricing model: Free, Subscription


    ShipHawk has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    ShipHawk supports the following languages:
    English


    Yes, ShipHawk has an API available for use.


    ShipHawk integrates with the following applications:
    Magento Commerce, 3PL Warehouse Manager, NetSuite, Shopify


    ShipHawk offers the following support options:
    FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

    Related categories