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ShipHawk

4.8
(18)

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Automate the world behind the buy button

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(4)

ShipHawk Pricing, Features, Reviews and Alternatives

ShipHawk FAQs

Q. What type of pricing plans does ShipHawk offer?

ShipHawk has the following pricing plans:
Pricing model: Free, Subscription

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Q. Who are the typical users of ShipHawk?

ShipHawk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does ShipHawk support?

ShipHawk supports the following languages:
English

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Q. Does ShipHawk offer an API?

Yes, ShipHawk has an API available for use.

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Q. What other apps does ShipHawk integrate with?

ShipHawk integrates with the following applications:
Adobe Commerce, 3PL Warehouse Manager, NetSuite, Shopify

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Q. What level of support does ShipHawk offer?

ShipHawk offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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ShipHawk product overview

What is ShipHawk?

ShipHawk focuses on automating and improving the world behind the buy button and giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities.

Key benefits of using ShipHawk

  • • WMS + TMS combined solution under the same umbrella.

  • • Increase warehouse inventory accuracy and order integrity.

  • • Intuitive receiving and directed putaway.

  • • Adaptive, omni-channel picking.

  • • Eliminate manual decisions in the warehouse with business rule automation.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Live Online
    In Person
    Documentation
    Webinars
    Videos

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    ShipHawk pricing information

    Value for money

    4.7

    /5

    18

    Starting from

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    Subscription
    Free trial
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    Value for money contenders

    ShipHawk features

    Functionality

    4.6

    /5

    18

    Total features

    39

    8 categories

    Most valued features by users

    Activity Dashboard
    Reporting/Analytics
    API
    Document Management
    Real Time Data
    Activity Tracking
    Real Time Reporting
    Status Tracking

    Functionality contenders

    ShipHawk users reviews

    Overall Rating

    4.8

    /5

    18

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.38/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    3

    0

    0

    0

    Pros
    Not only are we saving money, but the ability of every user to search any order in the system and find important details like tracking numbers is is very helpful.
    We had used Shiphawk's software for about 6 years and their platform was incredibly easy to navigate and their rates were competitive and fair.
    Outstanding service and the best pricing for brokered shipments around.
    Cons
    Those items require working with much smaller, more specialized shipping partners that lack the technological infrastructure of a UPS and are very difficult to integrate with.
    The only real con that I can speak of is that there are a couple of insignificant features that could be built out.
    Many of these are opaque and confusing unless you're familiar with the details and terminology of the shipping business.

    Overall rating contenders

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    Joshua H.

    Furniture, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    ShipHawk is the best whiteglove and LTL aggregator out there with full API support

    Reviewed 4 years ago

    We run an online marketplace and we need to ship products and integrate all the results (pricing, tracking, delivery dates, etc.) into our system so that we can provide updates to our users, track them for our own book keeping, and follow up if things go wrong. UPS and FedEx were easy and reliable, but we also ship large irregular items that require whiteglove handling or crating. Those items require...

    Pros

    ShipHawk does all the heavy lifting to get updated tracking information, negotiate rates, and work with shipping partners. That frees your own staff up to make your own product better instead of spending all their time on the phone with truck drivers scattered around the country. It also means that you only need to integrate with a single service (ShipHawk) rather than the dozens of specialized regional shippers out there. Better yet, ShipHawk provides a modern RESTful API and hides the fact that many of the smaller shippers still just ask you to email them spreadsheets.

    Cons

    There are many, many options involved in shipping something complex like a heavy bronze statue. What sort of packing job and materials should be used, what sort of machinery is necessary to load it onto and off of the truck, etc. Many of these are opaque and confusing unless you're familiar with the details and terminology of the shipping business. ShipHawk abstracts away some of these and is very responsive to questions and queries, which takes the sting out of this.

    BH
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    Brandon H.

    Health, Wellness and Fitness, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    ShipHawk Saves our Company Money and Time.

    Reviewed 8 months ago

    We have used ShipHawk for about 3 years and have saved thousands of dollars in shipping costs and an equal amount saved in user errors when sending packages out. Some of the features we use and enjoy are as follows. 1.) Ease of use. Smart packing is highly recommended. Once properly set up ShipHawk is very easy for the average warehouse worker to understand and use efficiently. 2.) Highly configurable...

    Pros

    The efficiency of using ShipHawk for basic warehouse workers as well as the ease of use in administration of ShipHawk rules and users is also a big plus. Training users in the warehouse used to take weeks now in a few days they can be up to speed with most warehouse workers.

    Cons

    I don't see a lot of cons using Ship Hawk. Updates can be tricky due to our custom instance of ShipHawk. But that con is not entirely on them.

    SP
    AvatarImg

    Scott P.

    Warehousing, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    ShipHawk Review

    Reviewed a year ago
    Pros

    Able to connect to Retail Website. Gives shoppers accurate shipping rates before purchasing. Able to filter orders by warehouse so each site can only see what they need to see.

    Cons

    Doesn't have quantity in decimals. 0.5 lbs of nails for example or selling by the lbs. Large modifications take a long time to complete or cost extra to speed up the programming part.

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    Brandon C.

    Chemicals, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    From Work Orders to Sales Orders, total visibility from the Production floor to the Warehouse floor!

    Reviewed 3 months ago

    Would highly recommend to any person looking to implement a WMS or TMS, this would be the first place I would start. Use them to build your requirements off their system and compare to the rest during your due diligence process.

    Pros

    Ease of use of the product was key. Bringing in a new process into a fast paced manufacturing environment is never easy. The product had to be easy to navigate and troubleshoot problems in processing in order to keep productivity up.

    Cons

    From a WMS perspective, the user interface could be a bit more modern. Not a hinderance to operations at all though.

    BW
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    Bill W.

    Construction, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Great Software for Shipping, one of the best

    Reviewed a year ago

    By using ShipHawk we have been able top optimize our shipping process saving us time and money. When ever we have an issue or question on how to do something the support team has been quick to respond and keep us moving.

    Pros

    How easy it was to integrate with Netsuite and to keep it update. We love how easy it is for the users to ship out the packages and it saves us so much time.

    Cons

    Not much I don't like because ShipHawk has helped us customize the parts we didn't like so the software has met our needs as we continue to grow as a company

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