Silvertrac is a real-time guard management and security incident reporting solution that helps security organizations to efficiently monitor and respond to issues, tasks and events. The solution was built for security companies and in-house operations of all sizes that are looking to streamline internal operations, and ensure immediate, on-site accountability.
Silvertrac enables guards and security officers in the field to report incidents, receive tasks and alerts, and scan checkpoints via mobile phone. Dispatchers, supervisors, and administrators can view reports in real-time with Silvertrac’s issue monitor in order to proactively resolve issues as they happen. The solution’s native app for mobile devices enhances the platform’s features by enabling officers to gather supporting text, audio and photos directly from the field.
Silvertrac provides tools for guard and parking management that let users register vehicles, sell parking permits, charge for parking violations, and more. Silvertrac is integrated with a banking system for credit card payment processing. The live Parking Book displays virtual permits and owner’s contact info for each parking space, including guests and visitors. The solution also integrates maintenance and tow services within the platform.
Silvertrac provide users with a streamlined inspection process that simplifies report completion, and includes a searchable database. Types of inspections include vehicle inspections, fire extinguisher inspections, flow of traffic, pool & spa, signage, safety, and home inspections. The platform also includes features for dispatch center monitoring, facility maintenance tracking, and risk management assessment.