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Security incident reporting and guard management solution.
Silvertrac Software Pricing, Features, Reviews and Alternatives
Silvertrac Software product overview
What is Silvertrac Software?
Silvertrac is a real-time guard management & security incident reporting solution that helps security organizations efficiently monitor and respond to issues, tasks and events. The solution was built for private contract security companies and in-house operations of all sizes that are looking to streamline internal operations and ensure immediate, on-site accountability.
Key benefits of using Silvertrac Software
Typical customers
Platforms supported
Support options
Training options
Silvertrac Software pricing information
Value for money
4.7
/5
280
Starting from
249
Per month
Flat Rate
Pricing options
Value for money contenders
Silvertrac Software features
Functionality
4.5
/5
280
Total features
37
3 categories
Most valued features by users
Functionality contenders
Silvertrac Software users reviews
Overall Rating
4.7
/5
280
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.21/10
200
72
8
0
0
Overall rating contenders
Michael "Sully" S.
Security and Investigations, 501-1,000 employees
Used daily for 2+ years
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We use Silvertrac for all of our clients, it's helpful for us to create reports in real-time as things happen. This allows our Security Officers the opportunity to document occurrences as they go, instead of relying on paper reports.
Fully customizable, the framework is easy to navigate and user-friendly. The features allow us to document incident reports, damage reports, and other documentation with ease in real-time.
There's not a lot that I would say is a con about the software. I do feel that an updated layout would be a good change to keep things fresh.
Robert S.
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
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We love being able to able to see issues right away and checking the GPS data on guard and making reports.
Parking software doesn't really work with the style of security we use for the safe list.
Joseph A.
Security and Investigations, 11-50 employees
Used daily for 1-2 years
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I love the automatic reports that Silvertrac Generates for clients. That feature alone makes the software worth the price of admission.
The software can be slow and often has problems on phones that are not from a major manufacturer.
Ruthie R.
Security and Investigations, 201-500 employees
Used daily for 2+ years
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Since including the Silvertrac in our bids, I find that a level of energy rises. Explaining that not only can they keep a historical account of security items, but also utilize the Maintenance Module as a Risk Mitigation Tool and possible save money to our clients. We have found more success in our presentations. Most of our sites have only one or two officers during sporadic times and therefore not feasible to keep a supervisor on site. This system has helped us to manage our employees without having supervisors on site. Our reporting has been so comprehensive that has been frequently used in court hearings.
When presenting a bid for services, it is a great pleasure to show our Silvertrac Reporting system because it's an easy sell as so much bang for your buck! My enthusiasm becomes infectious as I describe all three modules encompassed, Security, Parking and Maintenance. My more detail oriented property managers get super excited to know that they can sign in and view real time reporting. I love that...
It was super easy to write about the Pros and even ran out of space describing what I like! I was hard-pressed to come up with Cons. However, there are currently a few issues. First, when utilizing the software support website, I find that it is out of date. The pictures and video show earlier versions of the software and it can be confusing. Secondly, When an issue is assigned to an officer, that...
edward v.
Security and Investigations, 201-500 employees
Used daily for 2+ years
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Silvertrac is very easy to use. Build time depends on the sise of your organizaation, but even with that, the johnny page always is will ing to find solution to assist you in initial set up and design. always learning new ways to develop invaluable reports for our clients.
Great intuitive product. The application is easy to use and extremely versatile to all security needs. NO PAPERWORK. All officer needs is a smart device. Report delivery is easy with email set up.
At this point, I have not found any issues that I would consider in my opinion to be a "Con"
Silvertrac Software FAQs
Silvertrac Software has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
Q. Who are the typical users of Silvertrac Software?
Q. What languages does Silvertrac Software support?
Q. Does Silvertrac Software support mobile devices?
Common Silvertrac Software comparisons
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