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Silvertrac Software Pricing, Features, Reviews and Alternatives
Silvertrac Software FAQs
Silvertrac Software has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Silvertrac Software?
Silvertrac Software has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Silvertrac Software support?
Silvertrac Software supports the following languages:
English
Q. Does Silvertrac Software support mobile devices?
Silvertrac Software supports the following devices:
Android, iPad, iPhone
Q. Does Silvertrac Software offer an API?
Yes, Silvertrac Software has an API available for use.
Q. What level of support does Silvertrac Software offer?
Silvertrac Software offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Phone Support, Email/Help Desk
Silvertrac Software product overview
What is Silvertrac Software?
Silvertrac is a real-time guard management & security incident reporting solution that helps security organizations efficiently monitor and respond to issues, tasks and events. The solution was built for private contract security companies and in-house operations of all sizes that are looking to streamline internal operations and ensure immediate, on-site accountability.
Key benefits of using Silvertrac Software
Typical customers
Platforms supported
Support options
Training options
Not sure about Silvertrac Software? Compare it with a popular alternative
Starting from
249
Per month
Flat Rate
Starting from
No pricing info
Silvertrac Software pricing information
Value for money
4.6
/5
285
Starting from
249
Per month
Flat Rate
Pricing options
Value for money contenders
Silvertrac Software features
Functionality
4.5
/5
285
Total features
26
2 categories
Most valued features by users
Functionality contenders
Silvertrac Software users reviews
Overall Rating
4.7
/5
285
Positive reviews
96
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.18/10
201
73
9
1
1
Overall rating contenders
Chuck Z.
11-50 employees
Used daily for 1-2 years
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This product has exceeds all our expectations and our clients love the reports we prepare for them. The reports are detailed and professionally done (by the system). Actually, I lost out on a bid this past summer (solely money issue) but was called back mainly because of our reports! (and they paid me what I asked for in my bid) Also, the customer service they provide is probably the best I have...
No cons were added to this review
Brett M.
Security and Investigations, 501-1,000 employees
Used daily for 2+ years
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It is user friendly. It holds users/officers accountable for their time and efforts.
The only downfall is the inability to create incident reports separately from the daily activity report.
Cody P.
Security and Investigations, 11-50 employees
Used daily for 2+ years
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It was what we needed for a while but we reorganized our company and needed more functionality and capabilities that the software lacks. The customer service was not the best. We found another software solution that excels in these ways and has more, all for less cost, amazingly.
The way guards could scan QR codes is nice. Makes our team into professional QR code scanners.
We called customer service and asked a question and they said “ok” and hung up. Then we called more with no answer. Email correspondence was also unprofessional and they did not communicate clearly or resolve issues clearly.
Jennifer W.
Security and Investigations, 51-200 employees
Used daily for 6-12 months
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My overall experience has been great any time I have a question I am able to reach someone and you all always get back to me
How easy the setup is to do as well as how much information you can input for the officers in the field.
Nothing I can think of at this time I really enjoy using this product
Troy R.
Hospital & Health Care, 501-1,000 employees
Used daily for less than 6 months
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This software has streamlined all the security duties into on device with a standard line of reporting with the same attributes across the platform by enabling the forms to work amongst one another.
As we have come full circle to the new wave of technology the Silvertrac software has applications that have been of great need and use in the security field. the information that is captured has streamed lined and assisted the staff in gathering accurate information and complete reports at their fingertips.
At this point the setup is easy with the help of customer service.
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