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simPRO vs Fergus Comparison

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Overview

Category Leaders

simPRO is a powerful field service management software solution that helps trade contractors streamline operations to increase profits.

Category Leaders

Fergus is a cloud-based job management solution for trades and service-based businesses, which takes care of all your quoting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

28.90

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

51

18

5

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

5

4

3

2

1

100

50

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

RH

Rob H.

The software has been great and had performed as described. The integration team has been awesome as well.

JP

Joseph P.

Ease of use, overall a great product. Good support, smooth implementation.

Shawn C.

Pros

The support staff have been great, love the calendar that enables us to allocate work. What I would like to see improved.

BH

Brett H.

We have tried 3 other management tool's and by far Fergus stands out as the winner. If you want something quick and easy to use on a phone it works great.

AG

Amelia G.

Operational efficiency and purchase accuracy has increased exponentially. We purchased the product at the perfect time as we have been growing and evolving with Fergus.

DL

Duncan L.

Cons

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.

JA

Jennifer A.

On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.

GS

Gerald S.

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly.

RS

Robert S.

Cons

Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's.

BH

Brett H.

The inability to customise a health and safety form for staff to access on site and link to the client file. The inability to attach any general files/photos to the client rather than a specific job.

DG

Debbie G.

I sorry, but I am really struggling to find one.

JJ

Johno J.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features177
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Tracking
  • Audit Management
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Barcoding/RFID
  • Bid Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Cataloging/Categorization
  • Change Order Management
  • Check-in/Check-out
  • Chemical Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • File Storage
  • Financial Analysis
  • Financing Management
  • Fitting Management
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Plumbing Industry
  • For Schools
  • Forecasting
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Kitting
  • Labor Cost Reporting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Creation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Time Clock
  • Order Management
  • Overrun Reporting
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Photo Capture
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance
  • Pricing Management
  • Product Identification
  • Production Cost Tracking
  • Progress Reports
  • Project Billing
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Room Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Service History
  • Spatial Analysis
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Takeoff
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • User Management
  • Vendor Management
  • Warehouse Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features116
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Tracking
  • Audit Management
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Barcoding/RFID
  • Bid Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Cataloging/Categorization
  • Change Order Management
  • Check-in/Check-out
  • Chemical Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • File Storage
  • Financial Analysis
  • Financing Management
  • Fitting Management
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Plumbing Industry
  • For Schools
  • Forecasting
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Group Scheduling
  • Historical Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Kitting
  • Labor Cost Reporting
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Creation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Time Clock
  • Order Management
  • Overrun Reporting
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Photo Capture
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance
  • Pricing Management
  • Product Identification
  • Production Cost Tracking
  • Progress Reports
  • Project Billing
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Room Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Serial Number Tracking
  • Service History
  • Spatial Analysis
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Takeoff
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • User Management
  • Vendor Management
  • Warehouse Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations17
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

simPRO logo

simPRO

You will be sold a dream

Reviewed 4 months ago

If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers. If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.

Pros

There are some good features to this software, and on paper it works amazingly. A few stand out features for me are: - Inventory management - Asset Management - Would be great for large scale project management - Integration

Cons

- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app - Expense, be prepared for implementation to cost thousands of dollars. - Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff - Their timesheet functionality is poor, they tell you you can use these...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Fergus logo

Fergus

Fergus has been a fantastic tool to manage our growing electrical firm. It is really easy to operate

Reviewed 4 years ago
Pros

It is a one stop shop "power house" that runs our electrical and heat pump contracting business. It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also. The customers enjoy the interface through email and we regard the ability of the system to track and record site...