simPRO vs Fergus Comparison

Overview

simPRO is a powerful field service management software solution that helps trade contractors streamline operations to increase profits.

Fergus is a cloud-based job management solution for trades and service-based businesses, which takes care of all your quoting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$28.90/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(80)

5

4

3

2

1

51

17

3

3

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

93

45

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The software has been great and had performed as described. The integration team has been awesome as well.
The workflow in simPRO is quite comprehensive and yet logical. We love the ability to turn a lead into a quote... then track it into a job, and to an invoice and payment.
It is user friendly from both the administration and technician standpoint. My technicians are actually excited about using simPRO because it is straightforward and efficient.

Pros

Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients.
It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also.
Fergus have been very helpful. The support team are easy to get a hold off and are very good to deal with.

Cons

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
Everything works 60% of what you need, Eforms is constantly broken, Simpro connect crashes and looses jobs.
Sometimes can be a little sluggish. We have been kicked offline a couple of times.

Cons

Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's.
The inability to customise a health and safety form for staff to access on site and link to the client file. The inability to attach any general files/photos to the client rather than a specific job.
Very hard to delete or void a mistake (new business so still learning).
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features131
  • @mentions
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Auditing
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Cash Flow Management
  • Client Management
  • Client Portal
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Logs
  • Expense Tracking
  • Filtered Views
  • Financial Analysis
  • Follow-up Scheduling
  • Forms Management
  • GPS
  • GPS Integration
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Jobs Board Integration
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Company
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Partial Payments
  • Permission Management
  • Productivity Reporting
  • Project Estimating
  • Project Notes
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Timer
  • Timesheets
  • URL Customization
  • User Management
  • Video Support
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features115
  • @mentions
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Auditing
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Cash Flow Management
  • Client Management
  • Client Portal
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export