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Simpro
Streamline operations. Increase profits. Grow your business.
(22)
Simpro Pricing, Features, Reviews and Alternatives
Simpro FAQs
Simpro product overview
What is Simpro?
Simpro is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, Simpro provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.
Key benefits of using Simpro
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with Simpro Mobile
- Gain vital visibility into business status and financials with detailed reports
Typical customers
Platforms supported
Support options
Training options
Not sure about Simpro? Compare it with a popular alternative
Starting from
No pricing info
Starting from
19
Per month
Flat Rate
Simpro pricing information
Value for money
4.0
/5
127
Starting from
No pricing info
Pricing options
Value for money contenders
Simpro features
Functionality
4.0
/5
127
Total features
249
37 categories
Most valued features by users
Functionality contenders
Simpro users reviews
Overall Rating
4.2
/5
127
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.34/10
68
35
10
6
8
Overall rating contenders
Elizabeth D.
Administrative Assistant
Consumer Services, 11-50 employees
Review source
Transcript
Elizabeth D.: I'm Elizabeth, I'm an administrative assistant. I give simPRO five stars and if you want...
Andrew M.
Construction, 11-50 employees
Used daily for 1-2 years
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Our experience has been great. We have been using it for about 6 months tho we have had it over a year. Still learning different things we need to do to get it set up. I wish it was easier to get going out of the gate.
Bid creation. It is great to be able to pull a part from our catalog and then have a time associated to it and not need to calculate it.
There are some ease of use issue complaints I have gotten from our team. But once you get a hang of it, it is great. Just a bit of a learning curve from what they are used to.
Hi Andrew, thanks for your feedback! We're glad to hear that you've had a positive experience with simPRO. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO
Carl U.
Consumer Electronics, 11-50 employees
Used daily for 2+ years
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Bring CRM, quote management, inventory, service & billing has been a benefit that cannot be overstated! We've grown with the SimPro product & the team has been so receptive to our needs. Bringing customer service to the US has reduced the wait time & ability to address issues by 90% (not to mention the familiarity of speaking the same language)!
SimPro has helped our bottom line grow & grow & brings many departments into 1 platform!
Items like customer contacts & customer setup require multiple data entries. Quote forms needs higher level of editing to produce a pleasing, eye-catching aesthetic presentation form.
Hi Carl, thanks for taking the time to review simPRO! We appreciate your feedback. Feel free to submit your ideas in regards to custom Quotes to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. Best, Team simPRO
John H.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 2+ years
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Support is lacking made several attempts while in Denver to meet with our customer support member and on three separate occasions they failed to meet with me that was all I need to realize simPRO does not care about longevity of their clients. They don't listen to our needs or concerns but inform us we need more training
Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome
Job costing, tax reporting time tracking and reporting don't function well In fact to tools you would need to manage your business don't work
Hi John, Thank you for your feedback. We're happy to hear that simPRO has helped you with dispatching, estimating, and billing. Our dedicated Customer Success & Support team at simPRO is available 24/6 via online chats and phone. We value our customers and are here to solve any issues you have within simPRO. Additionally, our Customer Success team was specifically developed to help our customers over the long run with consultation beyond the standard technical support. We also welcome customers to visit our Denver office. However, we are under no obligation to meet with customers outside of a work setting. Please reach out to Customer Success at customersuccess@simpro.us if you would like to discuss this further.
Njela T.
Electrical/Electronic Manufacturing, 1-10 employees
Used daily for 2+ years
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When you pay for training, they are great and very helpful.
We have used Simpro for over 4 years, and we never loose a job! No more paper work, loosing jobs and jobs to be invoiced. Everything is tracked. Our techs use the app and update all parts and labour straight away. It's saved us so much time
Intergration with Xero is getting better.
Hi there Njela, thank you so much for your insight! We are thrilled to hear that simPRO has saved your team time, and reduced paperwork. That is what we love to hear! It is feedback like this that inspires our team to constantly improve our software. We are looking forward to supporting your business growth!
Elizabeth D.
Consumer Services, 11-50 employees
Used daily for 6-12 months
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From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.
Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.
There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.
Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team. Best, Team simPRO
Common Simpro comparisons
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