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Simpro Logo

Streamline operations. Increase profits. Grow your business.

Simpro Pricing, Features, Reviews and Alternatives

Simpro FAQs

Q. What type of pricing plans does Simpro offer?

Simpro has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Simpro?

Simpro has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Simpro support?

Simpro supports the following languages:
English, Dutch


Q. Does Simpro support mobile devices?

Simpro supports the following devices:
Android, iPad, iPhone


Q. Does Simpro offer an API?

Yes, Simpro has an API available for use.


Q. What other apps does Simpro integrate with?

Simpro integrates with the following applications:
MYOB Business, Microsoft Outlook, Zapier, QuickBooks Online Advanced, Square Payments, NetSuite, QuickBooks Online, Google Calendar, Xero, Podium


Q. What level of support does Simpro offer?

Simpro offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)

Simpro product overview

What is Simpro?

Simpro is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, Simpro provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits.

Key benefits of using Simpro

Simpro has many features to simplify your workflow:
- Increase billable hours with automated tasks for dispatching, scheduling, inventory management, and more
- Track your multi-stage projects from start to finish
- Connect office operations with work in the field with Simpro Mobile
- Gain vital visibility into business status and financials with detailed reports

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Webinars
Documentation

Not sure about Simpro? Compare it with a popular alternative

Simpro logo

Simpro

4.1
(134)
Jobber logo
4.5
(804)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

29

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Simpro pricing information

Value for money

3.9

/5

134

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Simpro features

Functionality

4.0

/5

134

Total features

243

38 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Workflow Management
Data Import/Export

Functionality contenders

Simpro users reviews

Overall Rating

4.1

/5

134

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.27/10
Rating distribution

5

4

3

2

1

69

37

11

7

10

Pros
The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
The software has been great and had performed as described. The integration team has been awesome as well.
Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily. The integration into Quickbooks is flawless and is a great boon.
Cons
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
Poor software, Poor management, poor implementation, Avoid at all costs.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.

Overall rating contenders

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Elizabeth D.

Office Administrator

Consumer Services, 11-50 employees

Review source

Overall Rating

Great Customer Service

Reviewed 3 years ago

Transcript

Elizabeth D.: I'm Elizabeth, I'm an administrative assistant. I give simPRO five stars and if you want...

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Verified reviewer

Accounting, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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the ideal software for project management.

Reviewed 2 years ago

I recommand this sofware because it's really helps to get project done very quickly

Pros

Simpro is an excellent software for project management. it embeds features such as estimation, planning, execution of tasks, inventory management. it's really a complete and quite easy to use software.

Cons

I have to use it at least for 3 pojects to get my hands on it.

ND
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Nicola D.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Right From the Beginning!

Reviewed 5 years ago

As I said above, we were one of the first Canadian users - and simPRO did not yet have it's US presence. They were so accommodating - they would come in to work early and catch us at the end of our days. Even with the time difference, they did everything in their power to make our implementation go smoothly. And immediately after we went live, they were attentive to our change requests.

Pros

simPRO Enterprise is functional! And improving all the time. It's quick to load and easy to navigate. Now, this may be because we were one of the first to use it in Canada, but the level of customer service and attention to the users requests throughout our set up and subsequent upgrades has been amazing.

Cons

I would say, it has a learning curve - but if your implementation team are on the ball - you'll be ok!

Vendor response

Hello Nicola! Thanks for your review. We're so glad to hear that our Implementation Consultants were able to get your business up and running smoothly on simPRO. If you ever need additional help in simPRO, reach out to our Customer Support team or visit the simPRO Help Guide: https://helpguide.simprogroup.com. Best, Team simPRO

GS
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Gerald S.

Facilities Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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SimPRO for commercial HVAC

Reviewed 4 years ago
Pros

The software is relatively easy to use once you understand the workflow. Setting up the system for the first time was very easy. Customer support has been good. The quotes portion of this software is a breeze.

Cons

Over all this software to me has more pros than cons although some of the cons are very big in my line of work as a commercial HVAC Mechanical Contractor. The office, administration, scheduling , quoting and reports are very good though the tech work orders (ie job cards as SimPRO calls them) are probably the one of the largest pains we suffer with as a commercial HVAC Mechanical Service Company. ...

Vendor response

Hi Gerald, Thank you for your feedback. We're glad to hear that it has been easy for you to use simPRO for your business. In regards to your technical issues, our US-based Customer Success team is happy to work with you to provide a solution. Please reach out to customersuccess.us@simpro.co. Best, Team simPRO

CU
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Carl U.

Consumer Electronics, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Growth, Development &

Reviewed 5 years ago

Bring CRM, quote management, inventory, service & billing has been a benefit that cannot be overstated! We've grown with the SimPro product & the team has been so receptive to our needs. Bringing customer service to the US has reduced the wait time & ability to address issues by 90% (not to mention the familiarity of speaking the same language)!

Pros

SimPro has helped our bottom line grow & grow & brings many departments into 1 platform!

Cons

Items like customer contacts & customer setup require multiple data entries. Quote forms needs higher level of editing to produce a pleasing, eye-catching aesthetic presentation form.

Vendor response

Hi Carl, thanks for taking the time to review simPRO! We appreciate your feedback. Feel free to submit your ideas in regards to custom Quotes to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. Best, Team simPRO

NT
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Njela T.

Electrical/Electronic Manufacturing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Job management system

Reviewed 3 years ago

When you pay for training, they are great and very helpful.

Pros

We have used Simpro for over 4 years, and we never loose a job! No more paper work, loosing jobs and jobs to be invoiced. Everything is tracked. Our techs use the app and update all parts and labour straight away. It's saved us so much time

Cons

Intergration with Xero is getting better.

Vendor response

Hi there Njela, thank you so much for your insight! We are thrilled to hear that simPRO has saved your team time, and reduced paperwork. That is what we love to hear! It is feedback like this that inspires our team to constantly improve our software. We are looking forward to supporting your business growth!

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