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Simpro vs Housecall Pro Comparison
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Good recommendations?
Overview
Simpro is a powerful field service management software solution that helps trade industries streamline operations to increase profits.
Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their smartphone...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
59
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Cons
Key features
- Total features243
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bank Reconciliation
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Booking Management
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Catalog Management
- Change Order Management
- Chat/Messaging
- Check-in/Check-out
- Checklists
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Commercial
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Digital Signature
- Discount Management
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Expense Tracking
- Facility Asset Management
- Facility Scheduling
- File Sharing
- File Storage
- Financial Management
- Fitting Management
- Fixed Asset Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Mechanical Equipment
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- For Schools
- For Small Businesses
- Forecasting
- Forms Automation
- Forms Management
- GPS
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Inspection Management
- Integrated Business Operations
- Interaction Tracking
- International Moves
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Item Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Kitting
- Labor Cost Reporting
- Labor Rates
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Milestone Tracking
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Channel Management
- Multi-Location
- Multiple Projects
- Offline Access
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Management
- Overrun Reporting
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Percent-Complete Tracking
- Portfolio Management
- Prebuilt Assembly
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Process Modeling & Designing
- Product Identification
- Production Cost Tracking
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Property Layouts
- Proposal Generation
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Qualification Tracking
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Reorder Management
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Residential Properties
- Resource Management
- Resource Scheduling
- Risk Management
- Role-Based Permissions
- Route Optimization
- Routing
- Rules-Based Workflow
- SMS Messaging
- Safety Management
- Sales Tax Management
- Scheduling
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Service History
- Service Request Management
- Single Sign On
- Spatial Analysis
- Status Tracking
- Subcontractor Management
- Supplier Management
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Technician Management
- Template Management
- Testing/QA Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- User Management
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Total features144
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Bank Reconciliation
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Booking Management
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Catalog Management
- Change Order Management
- Chat/Messaging
- Check-in/Check-out
- Checklists
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Commercial
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Digital Signature
- Discount Management
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Expense Tracking
- Facility Asset Management
- Facility Scheduling
- File Sharing
- File Storage
- Financial Management
- Fitting Management
- Fixed Asset Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Mechanical Equipment
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- For Schools
- For Small Businesses
- Forecasting
- Forms Automation
- Forms Management
- GPS
- Geographic Maps
- Geolocation
- Group Scheduling
- Historical Reporting
- Inspection Management
- Integrated Business Operations
- Interaction Tracking
- International Moves
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Item Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Kitting
- Labor Cost Reporting
- Labor Rates
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Milestone Tracking
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Channel Management
- Multi-Location
- Multiple Projects
- Offline Access
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Management
- Overrun Reporting
- Parts Management
- Payment Collection in the Field
- Payment Processing
- Percent-Complete Tracking
- Portfolio Management
- Prebuilt Assembly
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Price/Margin Management
- Pricing Management
- Pricing and Cost Calculations
- Prioritization
- Process Modeling & Designing
- Product Identification
- Production Cost Tracking
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Property Layouts
- Proposal Generation
- Purchase Order Management
- Purchasing & Receiving
- QR Codes
- Qualification Tracking
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring Tasks
- Recurring/Subscription Billing
- Reminders
- Reorder Management
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Residential Properties
- Resource Management
- Resource Scheduling
- Risk Management
- Role-Based Permissions
- Route Optimization
- Routing
- Rules-Based Workflow
- SMS Messaging
- Safety Management
- Sales Tax Management
- Scheduling
- Search/Filter
- Self Service Portal
- Serial Number Tracking
- Service History
- Service Request Management
- Single Sign On
- Spatial Analysis
- Status Tracking
- Subcontractor Management
- Supplier Management
- Takeoff
- Task Management
- Task Progress Tracking
- Task Scheduling
- Technician Management
- Template Management
- Testing/QA Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- User Management
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations26
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations31
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
User reviews that mention these apps
Verified reviewer
Construction, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
Can not say we had any pro come from using simpro very much let down. Plenty of other software packages out there
Would not recommend to anyone to use. we operate as a commercial electrical company with 20 employees and it could not project manage our work.
Paul B.
Facilities Services, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Poor software, Poor management, poor implementation, Avoid at all costs
The sales team at Sim Pro promised us the world and everything we said we needed they insisted that the software could produce these for us. Only to find out they couldn't after we had signed up and started implementation.
The reports that generate off the back of a service visit are extremely poor and the SimPro team are extremely poor in helping with simple adjustment requests
Hi there Paul, thank you for your feedback and details regarding your experience with simPRO. Your input is very important to us, and we appreciate the insight you have expressed. We are saddened to hear that you had a negative experience with our software. We prioritize ensuring the software fits your business model and functionality, and we sincerely apologize that it didn't seem to be the right fit for your business. Once again, we apologize for any negative experience you have had, and we wish you all the best in your future endeavors.
Bruce J.
Security and Investigations, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
quoting software with the ability to transform to jobs
My very first question and reason for switching was to be able to do ACH and Credit card on recurring invoices. I was told we could all the way through the process but no one could tell me how. Finally I was told it was a problem on how it was set up on square's end. Finally I was able to get a live person at square that informed me the only way they can accept ACH is if the invoice is created in square NOT in sim PRO. I have spent countless hours and dollars being lied to!
Hi there Bruce, thank you for your feedback and details regarding your experience with simPRO. Your input is very important to us, and we appreciate the insight you have expressed. We are saddened to hear that you had a negative experience with our software's integration with Square. We prioritize ensuring the software fits your business model and functionality, and we sincerely apologize for the frustration that this caused. Once again, we apologize for any negative experience you have had, and we wish you all the best in your future endeavors.
Shorty V.
Construction, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
They have a program available for any size of company. And it’s so dang simple to use.
Don’t waste any more money on all those others. I used systems from SimPro, TechAnywhere, Desco, Fieldedge.etc.... they all work but at a way higher price. Initiate upfront costs, annual renewal fees, monthly maintenance fee, plus charge you a per user fee. On top of you have to go to their training classes. $$$$. No only that. But it literally takes a team to enter info from a job. CSR, then on to a Dispatcher. Then to the technician technician back to the dispatch, dispatch to back Office to enter the rest of the data where it belongs. Well NOT anymore with HOUSECALL PRO!!!
I actually can’t think of anything other that it doesn’t have a P.O. system Integrated into it. This would make things more streamlined
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