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Smart Service vs Asset Essentials Comparison (2026)

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Asset Essentials logo

Asset Essentials

Overview

All-in-one field service software with QuickBooks™ integration, mobile access, and workflow automation for service trade businesses.

Asset Essentials is a cloud and mobile-based enterprise asset management software that streamlines maintenance operations and optimizes asset lifecycles.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

269

5

4

3

2

1

138

97

20

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.4

287

5

4

3

2

1

173

80

22

4

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

“Help desk is effective for understanding and simple tasks or glitches you find, unless you actually work in the field that they specialize in-- when it comes to dialing in trade service companies it operates less than ideally.”
AB

Amy B.

Financial Officer

“Provided quality tracking across (too many) metrics.”
AB

Amy B.

Financial Officer

“Smart Service used with iFleet has allowed me to streamline customer management, scheduling, and estimating repairs.”
EA

Eron A.

ceo

Pros

“Asset essentials has changed how we are able to track not just labor but expenditures as well as gives us a better workflow allows for our personnel to generate their own workorders when they come across something, better dispatching of work we no longer have to go back to city hall for new work orders and can go from job to job easily with minimal backtracking.”
AR

Aleks R.

Maintenance Supervisor

“So far, it is great, there are many checkpoints and way for improvement on my parts to write up worksheets which made them presentable, acceptable and readable to the employer who monitor my work schedule.”
TH

Tuan H.

Mechanic

“App is very good and it creates an excellent database of assets and work orders and maintenance.”
GL

Glenn L.

Director of Facilities

Cons

“We opted to build our own software and recently reached out to requested historical data and they said it would take a week and we would have to resign (again, more money).”
AB

Amy B.

Financial Officer

“Potential for time tracking errors and discrepancies.”
DN

Debbie N.

Manager

“The technicians tables never synced properly and there was constantly missing data. ”
CS

Connor S.

Owner

Cons

“problems with filtering work orders, difficulty copying and pasting in text boxes, and issues with file attachments.”
CG

Courtney G.

Maintenance Tech

“Mobil app logouts on Iphone that lead to issues logging in in the morning”
AR

Aleks R.

Maintenance Supervisor

“lack of options on the mobile app. ”
AR

Aleks R.

Maintenance Supervisor

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features141
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Census Data Integration
  • Chemical Usage Tracking
  • Client Portal
  • Color Codes/Icons
  • Commercial Properties
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Debit/Credit Card Processing
  • Depreciation Management
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Handyman Industry
  • For Lawn Care
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • For Schools
  • Forms Management
  • GIS Integration
  • GPS
  • Geocoding
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Incident Management
  • Inspection Checklists
  • Inspection Management
  • Interaction Tracking
  • Internet Mapping
  • Interoperability
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labeling
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Creation
  • Map Sharing
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Project Management
  • Property Layouts
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Allocation
  • Resource Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Service Request Management
  • Spatial Analysis
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Workforce Management
  • Total features71
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Census Data Integration
  • Chemical Usage Tracking
  • Client Portal
  • Color Codes/Icons
  • Commercial Properties
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Service Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Debit/Credit Card Processing
  • Depreciation Management
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Driver ETA
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Handyman Industry
  • For Lawn Care
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • For Schools
  • Forms Management
  • GIS Integration
  • GPS
  • Geocoding
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Image Capture
  • Incident Management
  • Inspection Checklists
  • Inspection Management
  • Interaction Tracking
  • Internet Mapping
  • Interoperability
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labeling
  • Lead Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Creation
  • Map Sharing
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Project Management
  • Property Layouts
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Allocation
  • Resource Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Service Request Management
  • Spatial Analysis
  • Status Tracking
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations7
  • ChatGPT
  • CivicPlus SeeClickFix 311 CRM
  • Dropbox
  • Dynamics 365
  • Esri ArcGIS
  • Google Calendar
  • Microsoft Excel
  • NetSuite
  • QuickBooks Enterprise
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Twilio
  • Total integrations5
  • ChatGPT
  • CivicPlus SeeClickFix 311 CRM
  • Dropbox
  • Dynamics 365
  • Esri ArcGIS
  • Google Calendar
  • Microsoft Excel
  • NetSuite
  • QuickBooks Enterprise
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Twilio

Alternatives

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