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Smart Service vs Jobber Comparison (2026)
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Good recommendations?
Smart Service
4.3
(269)5
138
4
97
3
20
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Jobber
4.6
(1.4K)5
1K
4
312
3
54
2
22
1
32
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
All-in-one field service software with QuickBooks™ integration, mobile access, and workflow automation for service trade businesses.
Join over 250,000 home service pros using Jobber. We make it easy to schedule appointments, quote, invoice, and get paid faster. Organize your field service business and impress your clients - get started today.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
269
5
4
3
2
1
138
97
20
6
8
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.6
1.4K
5
4
3
2
1
1K
312
54
22
32
- Value for money
- Ease of use
- Features
- Customer support
81%
would recommend this appPros
“Help desk is effective for understanding and simple tasks or glitches you find, unless you actually work in the field that they specialize in-- when it comes to dialing in trade service companies it operates less than ideally.”
AB
Amy B.
Financial Officer
“Provided quality tracking across (too many) metrics.”
AB
Amy B.
Financial Officer
“Smart Service used with iFleet has allowed me to streamline customer management, scheduling, and estimating repairs.”
EA
Eron A.
ceo
Pros
“From client contacts and requests, to scheduling, job notes and invoicing, Jobber brings our team and our clients together in one seamless place.”
DD
Dale D.
Sales and Administrative Coordinator
“As the primary scheduler for a business running on recurring clients on a set schedule, I really value the notes section of client pages, the multiple scheduling views, and the ease of editing schedules and clients.”
JC
Jocelyn C.
Schedule Coordinator
“From the same system I'm able to pull up a client's entire history, send estimates, revise estimates, refer to job notes from technicians for troubleshooting, and invoice the same day a job is complete.”
DD
Dale D.
Sales and Administrative Coordinator
Cons
“We opted to build our own software and recently reached out to requested historical data and they said it would take a week and we would have to resign (again, more money).”
AB
Amy B.
Financial Officer
“Potential for time tracking errors and discrepancies.”
DN
Debbie N.
Manager
“The technicians tables never synced properly and there was constantly missing data. ”
CS
Connor S.
Owner
Cons
“Jobber will argue it has a Chemical tracking feature, BUT you cannot record the chemical use records on the invoice.. in fact … you cannot even add chemicals to the job or invoice in the mobile app at all..”
GP
Gonzalo P.
Owner
“The mapping/routing tool also just shows stops as dots rather than an actual street-by-street route, so it misses one-ways, bridges, and faster paths between jobs.”
aa
amanda a.
Virtual Assistant
“Exporting data is another pain point: pulling larger reports into Excel isn't as smooth as it should be, and I'd love a way to export bigger, more detailed spreadsheets without extra manual work.”
aa
amanda a.
Virtual Assistant
- Vendor responds to reviews
- Last review8 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features141
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Assignment Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Bid Management
- Billing & Invoicing
- Billing Portal
- Booking Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Scheduling
- Change Order Management
- Checklists
- Chemical Usage Tracking
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Comment Library
- Commercial
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Debit/Credit Card Processing
- Digital Signature
- Discount Management
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Driver Management
- Dynamic Content
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Employee Scheduling
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Triggered Actions
- Expense Tracking
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For AEC Industry
- For Arborists
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- Forms Management
- GPS
- Geographic Maps
- Geolocation
- Groundskeeping Management
- Group Scheduling
- HVAC Estimating
- Historical Reporting
- Image Capture
- Image Library
- Inspection Checklists
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Forecasting
- Labor Rates
- Lead Capture
- Lead Management
- List Management
- Location Tracking
- Maintenance Scheduling
- Marketing Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Optimization
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Multiple Projects
- Offline Access
- Onboarding
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Tracking
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Photos/Images
- Plumbing Estimating
- Preventive Maintenance
- Preview Functionality
- Pricing Management
- Pricing and Cost Calculations
- Progress Reports
- Project Billing
- Project Management
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Projections
- Property Layouts
- Proposal Generation
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Route Optimization
- Routing
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Status Tracking
- Support Ticket Management
- Task Scheduling
- Technician Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- User Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- Total features180
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Assignment Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Bid Management
- Billing & Invoicing
- Billing Portal
- Booking Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Scheduling
- Change Order Management
- Checklists
- Chemical Usage Tracking
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Comment Library
- Commercial
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Debit/Credit Card Processing
- Digital Signature
- Discount Management
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Driver Management
- Dynamic Content
- Electrical Estimating
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Employee Scheduling
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Triggered Actions
- Expense Tracking
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For AEC Industry
- For Arborists
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Pest Control Companies
- For Plumbing Industry
- For Residential
- Forms Management
- GPS
- Geographic Maps
- Geolocation
- Groundskeeping Management
- Group Scheduling
- HVAC Estimating
- Historical Reporting
- Image Capture
- Image Library
- Inspection Checklists
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Labor Forecasting
- Labor Rates
- Lead Capture
- Lead Management
- List Management
- Location Tracking
- Maintenance Scheduling
- Marketing Management
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Optimization
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Multiple Projects
- Offline Access
- Onboarding
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Order Tracking
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Photos/Images
- Plumbing Estimating
- Preventive Maintenance
- Preview Functionality
- Pricing Management
- Pricing and Cost Calculations
- Progress Reports
- Project Billing
- Project Management
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Projections
- Property Layouts
- Proposal Generation
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Route Optimization
- Routing
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Status Tracking
- Support Ticket Management
- Task Scheduling
- Technician Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- User Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
Integrations
- Total integrations7
- AdCritter
- Applause
- ArcSite
- Arka Inventory
- AvaHR
- Broadly
- CHIIRP
- CallRail
- ChatGPT
- Clyr
- CompanyCam
- Docusign
- Dropbox
- GiveMe5.ai
- Google Calendar
- Gusto
- Hatch
- IsOn24
- MindCloud
- NiceJob
- Notify Customers
- Ooma Office
- PHOTO iD
- PayPal Enterprise Payments
- PayPal Payments
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- ResponsiBid
- SendJim
- Square Point of Sale
- Stripe Payments
- Twilio
- Wingmate
- Zapier
- authorize.net
- Total integrations32
- AdCritter
- Applause
- ArcSite
- Arka Inventory
- AvaHR
- Broadly
- CHIIRP
- CallRail
- ChatGPT
- Clyr
- CompanyCam
- Docusign
- Dropbox
- GiveMe5.ai
- Google Calendar
- Gusto
- Hatch
- IsOn24
- MindCloud
- NiceJob
- Notify Customers
- Ooma Office
- PHOTO iD
- PayPal Enterprise Payments
- PayPal Payments
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- ResponsiBid
- SendJim
- Square Point of Sale
- Stripe Payments
- Twilio
- Wingmate
- Zapier
- authorize.net
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