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SP IT Helpdesk Logo

Microsoft 365-based solution to streamline IT support

Table of Contents

SP IT Helpdesk - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SP IT Helpdesk overview

What is SP IT Helpdesk?

SP IT Helpdesk by SP Marketplace is a no-code helpdesk solution built natively on Microsoft 365, using SharePoint, Teams, and the Power Platform. Designed for organizations already using Microsoft 365, it centralizes IT support, ticket tracking, and service request management into one streamlined, out-of-the-box system.

By consolidating support tickets, automating workflows, and improving visibility, SP IT Helpdesk enables your IT team to respond faster, reduce resolution times, and boost user satisfaction. Say goodbye to scattered email requests and disconnected tools—SP IT Helpdesk turns SharePoint into a smart, centralized IT support portal that’s fully customizable and easy to use.

Starting price

3350 /
per year

Alternatives

with better value for money

SP IT Helpdesk’s user interface

Ease of use rating:

SP IT Helpdesk reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

SP IT Helpdesk's key features

Most critical features, based on insights from SP IT Helpdesk users:

Access controls/permissions
Activity/News feed
Blogs
Calendar management
Collaboration tools
Content management
Customer communication
Customizable forms
Discussions/Forums
Document management

All SP IT Helpdesk features

Features rating:

Access controls/permissions
Activity/News feed
Blogs
Calendar management
Collaboration tools
Content management
Customer communication
Customizable forms
Discussions/Forums
Document management
Employee portal
Knowledge base management
Monitoring
Policy management
Private network
Search/Filter
Support ticket management
Ticket management

SP IT Helpdesk alternatives

SP IT Helpdesk logo

Starting from

3350

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Bitrix24 logo
visit website

Starting from

69

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Freshdesk logo
visit website

Starting from

19

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

SP IT Helpdesk pricing

Value for money rating:

Starting from

3350

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SP IT Helpdesk price and value

Value for money rating:

SP IT Helpdesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Documentation
Webinars
Live Online

SP IT Helpdesk FAQs

Related categories