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Synchroteam vs Connecteam Comparison (2026)
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4.6
FieldPulse
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Good recommendations?
Synchroteam
4.4
(96)5
55
4
34
3
4
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecteam
4.6
(5.3K)5
3.6K
4
1.4K
3
191
2
23
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and map. Live support.
A modern communication experience for you and your team
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
96
5
4
3
2
1
55
34
4
0
3
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.6
5.3K
5
4
3
2
1
3.6K
1.4K
191
23
16
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this appPros
“The scheduling is very intuitive, and being able to dispatch jobs directly to technicians through the mobile app makes a big difference in day-to-day efficiency.”
AS
Antonio S.
Operations Manager
“The maintenance management and scheduling capabilities are fantastic for our field operations.”
Shyam K.
CEO
“Features like job tracking, customer management, and reporting are simple but powerful enough for a growing service business.”
AS
Antonio S.
Operations Manager
Pros
“Not only can we communicate with staff and update scheduling, there are forms for staff retention as well as a reward system that we can use to keep our staff motivated.”
CK
Christina K.
Manager
“We have a few different roles in our business and it requires each of them to have their own shift with that when updating the same shift I wish there was some way that we could update the shift once instead of having to change each one for the different role eg: connected shifts.”
CM
Courtney M.
Operations Coordinator
“The platform provides a wide range of useful tools for managing employees, communication, scheduling, time tracking, and daily tasks in one place.”
Bob F.
CEO
Cons
“The worst part of Synchroteam is you can't really manage from the field, so for our managers they have to be an Admin to really do anything meaningful as far as change people around and stuff.”
CG
Cade G.
Director of Operations
“To begin with, a few highlights, such as the admin board and workflow setup, appear a little cumbersome and confusing, and it's a small expensive for little groups.”
AK
Ankit K.
Software Developer
“Sometimes syncing the reports can take some time but this is usually down to poor signals.”
PR
Paul R.
Service . instillation engineer
Cons
“We discovered during payroll processing that regular, overtime, and vacation hours were not transferring correctly, resulting in all hours being imported as regular hours.”
AS
Anthony S.
CIO
“The current layout tends to focus on upcoming items, making it less intuitive when trying to review past events or quickly view an entire month's schedule at a glance.”
AM
Amy M.
Owner
“It can be difficult to give setting to different users and admins, having multiple places to assign different things is confusing would like it if all setting being assigned to users and admins were in one place.”
NM
Neleh M.
Guest Services Coordinator
- Vendor responds to reviews
- Last review4 months ago
- Vendor responds to reviews
- Last review2 days ago
Key features
- Total features162
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Booking Management
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Portal
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Contract/License Management
- Contractor Management
- Convert to PDF
- Corporate/Business
- Corrective and Preventive Actions (CAPA)
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Failed Inspection Tracking
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Fixed Asset Management
- Fleet Management
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Lawn Care
- For Nonprofits
- For Nursing Homes
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Groundskeeping Management
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Image Capture
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Forecasting
- Leave Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Language
- Multi-Location
- Multiple Billing Rates
- Multiple Projects
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Predictive Maintenance
- Preventive Maintenance
- Pricing and Cost Calculations
- Project Management
- Project Tracking
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Route Optimization
- Routing
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Sick Leave Tracking
- Skills Tracking
- Status Tracking
- Subcontractor Management
- Summary Reports
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Technician Management
- Template Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- eCards
- Total features180
- 360 Degree Feedback
- AI Copilot
- API
- Absence Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Add & Edit Photos
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Assignment Management
- Asynchronous Learning
- Attendance Management
- Attendance Tracking
- Audio/Video Messaging
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Benchmarking
- Benefits Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Bite-Sized Learning
- Blended Learning
- Blogs
- Booking Management
- Brainstorming
- Break Management
- Built-in Course Authoring
- Built-in LMS
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Capacity Planning
- Care Plan Management
- Catalog Management
- Categorization/Grouping
- Certification & Licensing
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Class Scheduling
- Client Portal
- Clock In/Out
- Collaboration Tools
- Comment Library
- Commenting/Notes
- Commercial Inspections
- Communication Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Sharing
- Contract/License Management
- Contractor Management
- Convert to PDF
- Corporate/Business
- Corrective and Preventive Actions (CAPA)
- Course Authoring
- Course Library
- Course Management
- Course Publishing
- Course Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Deadline Management
- Digital Signage
- Digital Signature
- Directory Listing Management
- Discussions/Forums
- Dispatch Management
- Document Automation
- Document Capture
- Document Classification
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Driver Management
- EDI
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Communities
- Employee Database
- Employee Directory
- Employee Engagement
- Employee Handbook
- Employee Management
- Employee Onboarding
- Employee Photos
- Employee Portal
- Employee Profiles
- Employee Recognition
- Employee Reward Programs
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Employee Training
- Engagement Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event/Activities Planning
- FMLA Administration
- Facility Asset Management
- Facility Management
- Facility Scheduling
- Failed Inspection Tracking
- Feedback Management
- File Management
- File Sharing
- File Storage
- Filtering
- Fixed Asset Management
- Fleet Management
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Lawn Care
- For Nonprofits
- For Nursing Homes
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- For Staffing Agencies
- For Vacation Rentals
- Forecasting
- Forms Creation & Design
- Forms Management
- Front Desk Management
- Fuel Tracking
- Full Text Search
- GPS
- Gamification
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Groundskeeping Management
- Group Management
- Group Messaging
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Home Health Care Management
- Image Capture
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Forecasting
- Leave Tracking
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Language
- Multi-Location
- Multiple Billing Rates
- Multiple Projects
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Predictive Maintenance
- Preventive Maintenance
- Pricing and Cost Calculations
- Project Management
- Project Tracking
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Route Optimization
- Routing
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Sick Leave Tracking
- Skills Tracking
- Status Tracking
- Subcontractor Management
- Summary Reports
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Technician Management
- Template Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- eCards
Integrations
- Total integrations11
- ADP Next Gen HCM
- ADP Workforce Now
- Dynamics 365
- Google Calendar
- Gusto
- MYOB Business
- Microsoft Excel
- Microsoft Outlook
- Paychex
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Sage Accounting
- Sage X3
- Stripe
- Wix
- Xero
- Zapier
- Zoho CRM
- Total integrations12
- ADP Next Gen HCM
- ADP Workforce Now
- Dynamics 365
- Google Calendar
- Gusto
- MYOB Business
- Microsoft Excel
- Microsoft Outlook
- Paychex
- QuickBooks Online
- QuickBooks Payroll
- RUN Powered by ADP
- Sage Accounting
- Sage X3
- Stripe
- Wix
- Xero
- Zapier
- Zoho CRM
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