Tecsys OrderDynamics - 2026 Pricing, Features, Reviews & Alternatives

Tecsys' OrderDynamics® is a cloud-native SaaS order management solution for retailers and brands with features for inventory management, advanced order routing, order consolidation, returns management, customer management, store fulfillment and more, making it one of the most complete and cost-effective omnichannel fulfillment solutions on the market today. The platform helps accelerate omnichannel revenue growth for both e-commerce and physical (brick & mortar) locations.

Organizations can orchestrate their omnichannel orders through a flexible processing workflow that enables users to manage payments, invoices, run tax calculations, split shipments, get customer notifications, and more. The system provides flexible rules configuration for fraud rules, tax rate calculations, and shipping methods, and includes an intelligent order routing engine that considers local inventory availability and geographic proximity for distributed order management strategies.

The system helps leverage all stock in real time, unifying multiple inventory pools across channels for a single enterprise view of inventory. Store fulfillment dashboards enable retail associates to execute a variety of customer order types and generate shipping labels.

With a built-in CRM, users can view customers’ purchase histories, place orders on their behalf, make appeasements and issue payment refunds. The OMS' back-end functionality also supports international omnichannel expansion, handling multi-currency, multiple e-commerce cultures, international taxes and payments and cross-border fulfillment.

Part of the Tecsys portfolio of solutions, Omni OMS is architected to tackle modern operational complexity through easy-to-use software. Tecsys has been named in Gartner’s WMS Magic Quadrant for over a decade and is included in Gartner’s Market Guide for Retail Distributed Order Management Systems, Gartner’s Market Guide for Retail Store Inventory Management Applications and Forrester’s Now Tech: Omnichannel Order Management Systems. Tecsys Omni OMS can be implemented on a standalone basis or as part of Tecsys’ end-to-end omnichannel fulfillment platform, which includes store inventory management, micro-fulfillment, WMS and TMS.