SKULabs Pricing, Features, Reviews & Comparison of Alternatives

SKULabs

Cloud-based inventory management and order fulfillment

4.52/5 (29 reviews)

SKULabs overview

What is SKULabs?

SKULabs is a web-based multi-channel inventory and order management system, which offers tools for order picking, barcoding, multi-carrier shipping, purchasing, receiving, and more. Native mobile apps for Android and iOS devices enable users to manage and pick orders, scan barcodes, print shipping labels, and track performance on-the-go.

SKULabs offers users a unified, multi-channel order list, removing the need to manage orders from different channels in different places. Orders can be searched for by customer or by product, and organized using custom color-coded fulfillment statuses and tags. Summaries for open orders can be viewed and used to create pick lists or verify that sufficient stock is available. Orders can then be picked using printed pick lists, or barcode scanning to reduce errors. Multiple orders can also be picked, packed, and shipped in batches, with automatic sorting of like orders into batches. SKULabs guides users between items based on their physical locations, selecting the nearest neighbour for the next pick, to reduce time spent walking back and forth between locations.

SKULabs supports order shipping through multiple providers, with users able to print shipping labels for FedEx, USPS, and more. Addresses can be validated before shipping using the same validation service as each shipping carrier. Users can also set up defaults for common shipping methods, insurance preferences, and package types.
www.skulabs.com

Pricing

Starting from
$499/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany

Supported languages

English
SKULabs screenshotSKULabs Multichannel Inventory Management and Order FulfillmentSKULabs screenshotSKULabs screenshotSKULabs screenshot

SKULabs user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  3.9
  4.2
  4.7
Ben Czulowski

Pays for its self

Used daily for 2+ years
Reviewed 2019-11-26
Review Source: Capterra

Pros
No more staff picking errors. The amount of $ this software saves is amazing. No more having to pay for customer return postage for incorrect item sent. Customers are happier. We are happier. The software pays for its self if you consider its zero error tollarance and what would otherwise have to be spent on returns.

Cons
It doesn't connect to vend the pos software we use or tower systems pos software. We would like it to have better functionaluty and connectivity here for inventory control.

Response from SKULabs


Thanks so much for that feedback, and we're so glad you like it! We've spent a ton of time building this service and we all really appreciate the fact that you gave us a shot.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Brice Lythgoe

Good product, needs some work though

Used daily for 1-2 years
Reviewed 2019-11-22
Review Source: Capterra

Skulabs solved the problem of me paying too much for my previous inventory control program. It, for the most part, does what I wanted it to do.

Pros
It connects to lots of marketplaces. Once you understand how the software works, it works pretty well about 90-95 percent of the time. I have found it was a software written by software engineers (of course) that probably have never run a store before. But over, it is okay. Have not found a better alternative yet

Cons
The product search is horrible. It is an exact word search. If you don't put it in exactly, you won't find your product. I only have a few hundred products. I can't imagine what it would be like if you had thousands. There are lots of little things about this software that if you don't get right then it won't work at all. It is a must to pay them to set it up since it is most certainly not a plug and play type situation. So I compared this one to my last one like this: My last inventory control solution was like a teenager. You have to keep you eye on them since stupid things can happen, but for the most part they do okay just leaving them alone and letting them do their thing. Skulabs is like an infant child: You have to watch it constantly as problems will popup consistently and you have to solve them or else bad things can happen.

Response from SKULabs


Thanks for your candid feedback. Every solution has its pain points, but we'll continue working to reduce ours as much as humanly possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Catherine Jue

Do not use this product

Used daily for 6-12 months
Reviewed 2017-07-11
Review Source: Capterra

Pros
The team behind SKULabs are nice (and always willing to take phone calls or chat via email), but unfortunately the product is too buggy and half built to serve any purpose. This product talks way more game than it delivers.

Cons
The landing page makes it seem like they have a full suite of functionality. In reality, they *some* functionality related to what they promise, but it's often half baked and buggy. The docs offer no guidance on how to use some features. It'd be worth its price if it actually did what they say they do on their website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Tisha Wright

SkuLabs has simplified our Inventory Mgt Process

Used daily for 6-12 months
Reviewed 2019-12-06
Review Source: Capterra

Pros
We like skulabs because it integrates very well with Big Commerce. Being able to load our inventory at a SKU level and build kits has streamlined my inventory mgt process. We have very few skus, but sell those skus packaged in quite a few different kits, but I always see with one click inventory on base skus.

Cons
>Wish for had a few more choices on shipping vendors. >Wish for the ability to have POS orders come through as Waiting to Ship

Response from SKULabs


Thanks for your feedback! We've been hard at work making inventory management less of a headache for everyone, and it's great to see that bearing fruit for your team!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Aimee Langdon

Functional

Used daily for 6-12 months
Reviewed 2019-12-06
Review Source: Capterra

It's been good. WE like it, it works, however, we are approaching an inventory point where we need some of these issues we have to work. The shipping feature would be huge as we still cant use it.

Pros
SKuLabs has been very functional for us in making our inventory management easier utilizing the 'warehouse' feature for two warehouses. It's helped us know our current inventory, update and order items. It's been EXTREMELY helpful. The inventory updates are relatively quick, so it's nice to have the site match the inventory. Customer Service has been responsive, but only on chat.

Cons
The shipping feature cant be utilized because it prints the products on the outside of the label. It would be nice if that would changed. We have products we sell individually that are also part of a kit, where the parts are in two warehouses. We can't seem to figure out how to create these kits and the chat help hasn't been helpful. Sometimes a human voice to guide through processes would be significantly helpful. The barcodes also don't work where we can print from SKUlabs. We purchased 4 different label printers assuming it was the printer and customer service basically said, it is what it is, it won't work. That's been a downside in needing to print thousands of labels routinely.

Response from SKULabs


Hi Aimee, and thanks for your candid feedback. Our team was not aware of some of these ongoing issues and would like to resolve them with you as best we can. Please reach out to us whenever you have time available to restart those conversations I'm sure the issues you're still experiencing can be sorted out and your team will be using SKULabs to its fullest potential in no time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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SKULabs pricing

Starting from
$499/month
Pricing options
Subscription
View Pricing Plans

$499 per month. Everything you need to run your operations. No setup fees or other hidden charges.

SKULabs features

API
Data Import/Export
Inventory Management
Inventory Tracking
Reporting & Statistics
Search Functionality
Third Party Integration

Accounting Integration (108 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (115 other apps)
Automatic Notifications (144 other apps)
Billing & Invoicing (161 other apps)
Calendar Management (116 other apps)
Customer Database (112 other apps)
Customizable Reporting (137 other apps)
Document Management (136 other apps)
Document Storage (102 other apps)
Electronic Payments (132 other apps)
Invoice Management (150 other apps)
Reminders (112 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for SKULabs

Key features of SKULabs

  • Manage and sync your multichannel inventory
  • Pick, pack, and ship your orders
  • Process and organize your multichannel orders
  • Measure analytics and connect to all of your software
View All Features

Benefits

Stock levels for all products can be viewed at once, across multiple channels, with the ability to track inventory across warehouses, and sync changes to all sales channels.

Barcode-based picking enables users to check picking accuracy as they fulfil orders, paper picking lists can be printed, or mobile devices can be used.

Batches of orders can be picked, packed, and shipped at the same time, with automatic grouping of new orders into batches and simultaneous printing of all shipping labels.

Multiple shipment providers can be used, with memorized settings and automation rules for each provider.

Purchase orders can be created and sent to all distributors, with the ability to scan incoming goods for addition into inventory.