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ThermoGrid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business Management software for field service companies
Table of Contents
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ThermoGrid - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ThermoGrid overview
What is ThermoGrid?
ThermoGrid is a cloud-based contractor management software solution designed for Field Service, HVAC-R, Plumbing, and Electrical companies that consolidates the full business cycle with features such as Scheduling & Dispatching, Inventory Management, Payroll, Invoicing, Marketing and more.
The system comes with smart dispatching, which automatically suggests Users to specific Jobs based on their role, skills, location, performance, and any scheduling conflicts to generate a positive client experience and generate the most revenue for your business. In addition, contractors can control bookings through a calendar interface that tracks leads all the way through the sales process and reports visual data with conversion rates and total bookings in a set time period.
ThermoGrid comes with GPS capabilities that can track employees' locations through the mobile app and monitors interactions with customers. The solution also provides a client database which stores information such as previous requests, contact information, uploaded job photos, and payment information. This database allows field service companies to manage their employees and gauge their performance based on Key Performance Indicators (KPIs)
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Pricing
Client Payment
Ease of Use
Calendar Sync
Bugs and Issues
ThermoGrid’s user interface
ThermoGrid pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.2
Customer support
4.5
Reviews sentiment
What do users say about ThermoGrid?
The Syncing to QB online is quite bad - I don't know if it's QB or Thermogrid but our apostrophe's don't get transferred right and QB creates numbers behind every customer and every customer is a parent and their address is a sub customer - it just seems like too much of the same data.
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Who uses ThermoGrid?
Based on 76 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ThermoGrid's key features
Most critical features, based on insights from ThermoGrid users:
All ThermoGrid features
Features rating:
ThermoGrid alternatives
ThermoGrid
Starting from
110
Per month
FieldPulse
Starting from
No pricing info
Fieldd
Starting from
No pricing info
BuildOps
Starting from
No pricing info
ThermoGrid pricing
Pricing plans
Pricing details:
User opinions about ThermoGrid price and value
Value for money rating:
To see what individual users think of ThermoGrid's price and value, check out the review snippets below.
Kristen B.
Partner
Aaron J.
Service Manager
ThermoGrid integrations (2)
Integrations rated by users
We looked at 76 user reviews to identify which products are mentioned as ThermoGrid integrations and how users feel about them.
Integration rating: 3.4 (5)
“TG doesn't offer true progress billing for contractors/subcontractors. It also does have the ability to correctly categorize a customer deposit without a lot of manual work on the QBO side or a workaround. Need someone in your company that understands software mapping and the importance of setting it up correctly from the beginning. ”
“This allows us to connect all our client invoicing directly to our accounting”
Jess N.
Bookkeeper
Integration rating: 1.0 (1)
ThermoGrid customer support
What do users say about ThermoGrid customer support?
Customer support rating:
We analyzed 26 verified user reviews to identify positive and negative aspects of ThermoGrid customer support.
Widespread user sentiment highlights ThermoGrid's customer support as responsive, knowledgeable, and consistently helpful.
A number of users say support is easy to reach, quick to respond, and provides thorough answers to questions.
A small group of reviewers report slow response times, unhelpful answers, and occasional lack of follow-through from support.
Support options
Training options
To see what individual users say about ThermoGrid's customer support, check out the review snippets below.
“She is always a phone call away and extremely fast in her response to get your questions answered and get you where you need to be to get the job done. ”
Dawn T.
Owner
“I can't stress this enough. When I need help or have a question, I know I'm going to receive the support I need quickly and thoroughly. ”
Kathleen J.
VP of Operations
“Customer service takes too long to get back to you. When they do finally get back to you their answers are unhelpful and you end up understanding the software better than they do.”
Jess N.
Bookkeeper
ThermoGrid FAQs
ThermoGrid has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does ThermoGrid support?
ThermoGrid supports the following languages:
English, Spanish
Q. Does ThermoGrid support mobile devices?
ThermoGrid supports the following devices:
Android, iPad, iPhone
Q. Does ThermoGrid offer an API?
No, ThermoGrid does not have an API available.
Q. What level of support does ThermoGrid offer?
ThermoGrid offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base
