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Less Paper

Cloud-based customized field service management software.

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Less Paper Pricing, Features, Reviews and Alternatives

Less Paper product overview

Price starts from

$

150

/momonth
Per Feature

What is Less Paper?

Less Paper is a cloud-based work order management system that offers field service businesses a single and centralized platform from which to create and track custom digital work orders. Incorporating dynamic work orders, electronic signature capture and a calendar-based scheduling system as well as PDF generation and export of work orders, Less Paper aims to provide users with a flexible work order management solution.

Key benefits of using Less Paper

  • As a web-based work order management system, Less Paper affords users the flexibility to work from any location using any desktop, tablet or smartphone device.

  • Users can capture customer signatures electronically, providing field staff with a simple way to secure proof of purchase while out of the office.

  • Less Paper offers a programmable voicemail or automated answering service, allowing users to forward calls to employees and schedule the automatic dispatch of ER calls.

  • Less Paper includes a calendar-based scheduling system, enabling users to create, manage and track customer appointments easily.

  • Less Paper employs a self-service portal, helping customers, tenants and employees to request maintenance attention efficiently.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online

    Less Paper pricing information

    Value for money

    5.0

    /5

    20

    Price starts from

    $

    150

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Less Paper features

    Functionality

    4.7

    /5

    20
    Total Features82 18 categories

    Most valued features by users

    Alerts/Notifications
    Third Party Integrations
    Inventory Management
    Data Import/Export
    Mobile Access
    Activity Tracking
    Status Tracking
    Document Storage

    Functionality contenders

    Less Paper users reviews

    Overall rating

    4.9

    /5

    20

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.63/10
    Rating distribution

    5

    4

    3

    2

    1

    17

    3

    0

    0

    0

    Pros
    Amazing experience from start to finish. Customer service has been fantastic, communication great.

    Jackie A.

    As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.

    MB

    Mark B.

    Every time I need help, I get it. If I need support in the office, he is happy to come down and help us with our many questions.

    IS

    Idalia S.

    Cons
    Web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences).

    HC

    Hilario C.

    Once our crews were released by the investor owned utilities we turned them loose on the private work.

    Doug W.

    The only negative I have ran into with this software is when the software is getting worked on, it causes issues for the users.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    It's hard this product in only a few words. These guys are hands down THE BEST.

    Reviewed 4 years ago

    Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up. Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window. While our...

    Pros

    A TRULY customized product built for your specific needs. In the development phase- I had a laundry list of things I wanted to able to do and within a few emails back and forth with Darren we had pretty much addressed all my concerns and they were able to accommodate everything I need. Even on the on-going basis- we discover things we forgot or neglected to consider and within no time at all I get...

    Cons

    Probably the only thing I can say that I don't like is the fact that the screen on a tablet doesn't render the same way it does on a full size computer screen (which is really typical of all mobile applications- not just this one). Sure it would be nice to have the screen look the same on your PC as your foreman's iPad but it's really just a matter of getting used to.

    Vendor response

    Thanks for your kind words, Doug! Please let us know if you have any changes or additions you would like in the future.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Awsome product!

    Reviewed 2 years ago

    I would highly recommend Less Paper for your development of software for your needs.

    Pros

    I have been looking for a long time for a company that will work my company's needs. Most other developers want to question my decisions as a owner or try to talk me out implementing changes in the software that I have asked for because it may be difficult or they just don't want to try. As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.

    Cons

    I'm not sure I have any cons since every request I have made from Less Paper has been met with acceptance.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Amazing experience from start to finish. Customer service has been fantastic, communication great.

    Reviewed 4 years ago

    Saves a lot of time and helps to streamline core operations. Aids in customer communication.

    Pros

    It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software. I love that the company purchasing can use their own language to set up various areas of the system, it integrates with Quickbooks Online seemlessly and has a really simple interface that even the less tech savvy can navigate.

    Cons

    It was tough to get a feel for the software when there was no demo available. Also, an app would be great but being that it's custom-built that would put costs up.

    Vendor response

    Hi, Jackie - Thanks for the review! We do have native apps in development for Android & iOS that are wrappers for our custom systems to allow our clients easier access to their systems and to provide more features. We'll reach out when they're available! Thanks again! - Darren Jett

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Berg Chilling systems Inc

    Reviewed 2 years ago

    -Very good customer support - Willing and able to make changes to the system

    Pros

    -System is very customizable. -Links to Quickbooks -Tablet and phone compatibale

    Cons

    -web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Stop looking...You've Found The Best

    Reviewed 2 years ago

    Working with [SENSITIVE CONTENT HIDDEN] in developing a work order software system for our organization has been one of the most positive and productive processes I have ever undertaken with a vendor. From the start, our experience with them has been everything we expected. First and foremost, [SENSITIVE CONTENT HIDDEN] are uncommonly pleasant to work with – I could go on about how willing they are...

    Pros

    Ease of use, and total customization. Whatever you want, you get!

    Cons

    No cons - that's the honest truth. If a con ever existed, I'm pretty sure Less paper Co. could work to fix and remove it.

    Less Paper FAQs and common questions

    Less Paper has the following pricing plans:
    Starting from: $150.00/month
    Pricing model: Subscription


    Less Paper has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Less Paper supports the following languages:
    English


    No, Less Paper does not have an API available.


    Less Paper offers the following support options:
    Phone Support, 24/7 (Live rep), Email/Help Desk, Chat

    Common Less Paper comparisons

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