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An electrical contractor is a business firm or a professional that helps design, install, and maintain electrical structures/components. To efficiently deliver services to customers, the contractor needs to manage customer requests and work orders and schedule operations to accommodate them.
Electrical contractor software automates the management of these tasks. This reduces the time taken on administrative processes and the possibility of manual data entry errors. In this buyers guide, we discuss more about this tool so that you can make an informed purchase decision.
Electrical contractor software is a tool that automates the workflows of an electrical contractor firm or professional to increase operational efficiency. It helps manage everyday tasks such as work orders, customer requests, billing, and time tracking so that contractors can focus on doing quality work.
Understanding the deployment options can help select a tool that aligns with the business requirements. Here are the two main types of deployments:
Cloud-based deployment: Vendors host the tool on their own or third-party servers and take care of the maintenance and support, which reduces the upfront investment for the user. These tools are usually available for a subscription fee, paid annually or monthly, and are accessible on devices connected to the internet.
On-premise deployment: Business organizations host on-premise software on their own server and cater to the maintenance, support, updates, and data storage. These tools are available for one-time per-user license fees and can be accessed through computer devices within the business premises.
Key questions to ask the vendor: What is the approximate time needed to get started with the tool? Are there any software implementation, installation, or training costs?
Keeping in mind the common features of electrical contractor software will help shortlist products.
Work order management: Manage all incoming and existing work orders, such as requests for maintenance or installations, through a central dashboard. Assign work orders to employees based on their skills and availability and monitor the progress on an in-built calendar.
Billing and invoicing: Generate bills and invoices for services provided. Send invoices that support electronic signatures to speed up the process.
Quotes and estimates: Generate quotes and estimates based on job requirements. Utilize cost templates or create custom quotes and estimates from scratch.
Time tracking: Record time taken by employees to complete a particular work order or task. Use the time logs to bill clients and calculate payroll.
Key question to ask the vendor before you buy: What is the maximum number of users supported by the software?
Note: The applications selected in this article are examples to show a feature in context, and are not intended as endorsements or recommendations, obtained from sources believed to be reliable at the time of publication.