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Urbest Logo

Collaborative tool for facilities, maintenance and services

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Urbest - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Urbest overview

What is Urbest?

Urbest is a collaborative software that helps teams to organise communication, tracking, management, and evaluation of tasks for general services and maintenance.

Get rid of emails, SMS, and other spreadsheets by putting all your tasks in Urbest. The calendar will help you plan the workload of your teams.

Urbest checklists allow you to share control routines (monthly, yearly...) and, for example, to respect your regulatory controls.

The indicators generated instantly can be exported and allow you to set up action plans.

Finally, the possibility of integrating documents and files into Urbest enables your teams to be efficient by having the right information at all times.

Urbest saves 30 to 90 minutes per day thanks to easy access to information, task automation, and automatic reminders.

Urbest means :

- 200+ hours saved per year per person;

- 250,000 people served;

- 5.5 million m2.

Key benefits of using Urbest

Benefit

- Saves between 30 and 90 minutes per day;
- History of what has happened and ease of entry for newcomers;
- Feedback to requesters;
- One channel for centralizing tasks (no more excel, email, SMS, notebook...);
- Customisable categories;
- Real-time updates, notifications and collaboration on tasks;
- Consolidation of requests;
- Availability on mobile and tablet;
- Add documents;
- Create a group of service providers;
- Improve responsiveness x2;
- Real-time monitoring of your building's activity;
- Better knowledge of your building and its needs;
- Save time by eliminating repetitive administrative tasks (monitoring, reporting, recording information, etc.);
- GDPR compliant.

Starting price

600per feature /
per year

Alternatives

with better value for money

Urbest’s user interface

Ease of use rating:

Urbest pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(6)
5(27)

What do users say about Urbest?

It could/should do so much more as an FM app in the future e.g. geolocalisation, way finding, community building if Urbest doesn't want to be the app that just gets integrated into other ''sexier'' apps

Select to learn more


Who uses Urbest?

Based on 33 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate
Facilities Services
Computer Software
Architecture & Planning
Others

Use cases

Maintenance Management
Building Maintenance
CMMS
Claims Processing
Customer Service

Urbest's key features

Most critical features, based on insights from Urbest users:

Asset tracking
Mobile access
Work order management
Inspection management
Technician management
Scheduling

All Urbest features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Bid management
Billing & invoicing
Checklists
Client management
Commercial properties
Contact database
Contact management
Contract/License management
Contractor database
CRM
Customer database
Dispatch management
Document management
Employee management
For schools
Forms management
Incident management
Incident reporting
IT incident management
Job costing
Job management
Job tracking
Maintenance management
Maintenance scheduling
Monitoring
Multi-Channel communication
Multi-Location
Payroll management
Preventive maintenance
Quality control management
Quotes/Estimates
Real-Time monitoring
Real-Time notifications
Real-Time updates
Reminders
Reporting/Analytics
Residential properties
Routing
Self service portal
Service history
Status tracking
Surveys & feedback
Task management
Task scheduling
Third-Party integrations
Time & expense tracking
Time tracking
Work order creation
Workflow management

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Urbest pricing

Value for money rating:

Starting from

600

Per year

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Urbest price and value

Value for money rating:

To see what individual users think of Urbest's price and value, check out the review snippets below.

“The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.”
TM

Trevor M.

Real Estate & Facilities Consultant

“Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.”
AV

Alexis V.

Product Solution Specialist

Urbest support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
24/7 (Live rep)

Training options

In Person
Webinars
Live Online
Documentation
Videos

Urbest FAQs

Q. Who are the typical users of Urbest?

Urbest has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What languages does Urbest support?

Urbest supports the following languages:
Dutch, English, French, Polish, Portuguese


Q. Does Urbest support mobile devices?

Urbest supports the following devices:
Android, iPad, iPhone


Q. Does Urbest offer an API?

Yes, Urbest has an API available for use.


Q. What level of support does Urbest offer?

Urbest offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

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