App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Urbest Logo

Collaborative tool for facilities, maintenance and services

Table of Contents

Urbest - 2025 Pricing, Features, Reviews & Alternatives

What is Urbest?

Urbest is a collaborative software that helps teams to organise communication, tracking, management, and evaluation of tasks for general services and maintenance.

Get rid of emails, SMS, and other spreadsheets by putting all your tasks in Urbest. The calendar will help you plan the workload of your teams.

Urbest checklists allow you to share control routines (monthly, yearly...) and, for example, to respect your regulatory controls.

The indicators generated instantly can be exported and allow you to set up action plans.

Finally, the possibility of integrating documents and files into Urbest enables your teams to be efficient by having the right information at all times.

Urbest saves 30 to 90 minutes per day thanks to easy access to information, task automation, and automatic reminders.

Urbest means :

- 200+ hours saved per year per person;

- 250,000 people served;

- 5.5 million m2.

Benefits of using Urbest

Benefit

- Saves between 30 and 90 minutes per day;
- History of what has happened and ease of entry for newcomers;
- Feedback to requesters;
- One channel for centralizing tasks (no more excel, email, SMS, notebook...);
- Customisable categories;
- Real-time updates, notifications and collaboration on tasks;
- Consolidation of requests;
- Availability on mobile and tablet;
- Add documents;
- Create a group of service providers;
- Improve responsiveness x2;
- Real-time monitoring of your building's activity;
- Better knowledge of your building and its needs;
- Save time by eliminating repetitive administrative tasks (monitoring, reporting, recording information, etc.);
- GDPR compliant.

Starting from

600

Per year

Alternatives with better value for money

Urbest's key features

Most critical features, based on insights from Urbest users:

Mobile Access
Work Order Management
Asset Tracking
Scheduling
Inspection Management
Payment Processing

All Urbest features

Features rating:

Technician Management
Reporting/Analytics
Real-Time Updates
Real-Time Notifications
Real-Time Monitoring
Real-Time Analytics
Quotes/Estimates
Queue Management
Quality Control Management
Project Management
Preventive Maintenance
Payroll Management
Payor Management
Multi-Location
Multi-Channel Communication
Monitoring
Maintenance Scheduling
Residential Properties
Routing
Self Service Portal
Service History
Status Tracking
Support Ticket Management
Surveys & Feedback
Task Management
Task Scheduling
Tenant Portal
Third-Party Integrations
Time & Expense Tracking
Time Tracking
User Management
Work Order Creation
Workflow Management
Maintenance Management
Contact Management
Contact Database
Commercial Properties
Collaboration Tools
Client Management
Claims Tracking
Billing & Invoicing
Bid Management
Automated Scheduling
API
Alerts/Notifications
Alerts/Escalation
Activity Tracking
Activity Dashboard
Accounting Integration
Access Controls/Permissions
Job Tracking
Job Management
Job Costing
IT Incident Management
Incident Reporting
Incident Management
Forms Management
For Schools
Employee Management
Document Management
Dispatch Management
Customer Management
Customer Database
CRM
Contractor Database
Contract/License Management

Urbest alternatives

Urbest logo
4.8
(33)

Starting from

600

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
eMaint CMMS logo
4.4
(294)
visit website

Starting from

69

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Quickbase logo
4.4
(312)
visit website

Starting from

35

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zuper logo
4.5
(18)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Urbest pricing

Value for money rating:

Starting from

600

Per year

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

Urbest support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
24/7 (Live rep)

Training options

In Person
Webinars
Live Online
Documentation
Videos

Urbest reviews

Overall rating

4.8

/5

33

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.48/10
Rating distribution

5

4

3

2

1

27

5

1

0

0

Pros
The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.
Customers are more satisfied. The property manager it lso is benefitting.
Cons
As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.

Urbest FAQs

Q. What type of pricing plans does Urbest offer?

Urbest has the following pricing plans:
Starting from: $600.00/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Urbest?

Urbest has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Urbest support?

Urbest supports the following languages:
English, Polish, French, Dutch, Portuguese


Q. Does Urbest support mobile devices?

Urbest supports the following devices:
Android, iPad, iPhone


Q. Does Urbest offer an API?

Yes, Urbest has an API available for use.


Q. What level of support does Urbest offer?

Urbest offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

Related categories