Jira vs ClickUp Comparison

It's quite easy to use for tracking and reporting on tickets. The ability to reply/attach email is great and works better than ClickUp if using Outlook.

The admin side is complicated and it's not that easy to customise if your looking for something simple.

Jira is commonly used by software dev teams to manage tickets, issue, and in general projects. We've found that using Jira with the entire Atlassian suite of products gives us a robust framework for organizing our work and defining workflows.

Complexity. We've tried several other solutions (ClickUp, Trello, etc) to try and free ourselves from Jira and reduce the number of tools we use to get things done.

Jira let me organize my backlog in a way better manner than ClickUp or Asana did. It was simple to track and it also let me calculate story points more accurately.

It's not the easiest software to use, and if you don't understand the agile methodology in depth you WILL struggle with it.

I like the ability to upload unlimited files to my tickets and tasks. I love that I can upload them in almost every format too.

It took some time to improve some commands. I noticed that a lot of features were added after ClickUp launched them, and I like to have them in Jira too.

Original approach to bug tracking, that evolved to project Scheduling, with an easy integration with other Atlassian tools.

Sometimes is hard to see the big picture. Other, new platforms have better approach for small projects

I really like the design of Jira, I think it is very elegant. I also like the freedom to customize things.

There are some things that are quite complex; It looks bad for new users. The adaptation time is long to be able to use something beyond the basics

Jira is the industry-leading project management suite, and it provides A+ grade customer support. Whenever there is a problem with the Jira server, I can log a support ticket, and Jira has provided great support to fix it.

So expensive. There are state-of-the-art new project management tools available now, such as ClickUp. When comparing Jira with other latest project management products, I think Jira pricing is way too higher.

Layout design overall. It looks really clean and please for customer eye.

This is quite difficult to operate by this platform. We as an architectural office tried this for a month, but quickly switch to ClickUp which is more efficient for our kind of work.

I recently made the switch from ClickUp to Jira, and I must say, it's been quite a positive change. Jira offers a more streamlined and user-friendly interface, which has made my daily tasks easier to manage. Its project management capabilities, including custom workflows, boards, and enhanced reporting, have significantly improved my team's efficiency. The integration with other Atlassian tools like Confluence has also been seamless, enhancing our collaborative efforts.

Of course, it's not without its drawbacks. The pricing for Jira can be a bit on the higher side, especially for smaller teams. Additionally, there's a bit of a learning curve when transitioning from ClickUp to Jira, but with patience and practice, it becomes more manageable.

Jira is simple to use with minimum options for tracking the bugs and tasks, it's easier to collaborate and build better products with status updates and integrate it with other third party software, It's a major top tool in the agile process.

It's UI is old and needs to be updated, Jira is not an advanced tool compared to its alternatives like ClickUp, and Trello. Only few many features it's not an recommended tool for an advanced software building teams.

I like how self explanatory it is and the easiness of using it. I used to use it on a daily basis for data analytics and software development needs and was fond of it in general.

The UI/UX can be streamlined with backlogged task features better integrated into the jira board. Besides, with some similar lines of products packed with strong features entering the market like the one offered by Clickup, Jira will need to get innovative about how to keep its competitive edge.

- it is a power suite if you use other Atlassian products together (all in one suite make much financial sense as well as making support easy - provide good visualization of the project roadmap for the team - love the fact that it is easy to customize ticket view for the specific use of my team

- There is a log of effort in setting up Jira to make it user friendly. It certainly a powerful tools, but it does require heavy setup for it being use with power. I am not certain if small businesses would find the extra work worthy (maybe ClickUp or PivotalTracker would be easier?) - I find searching in Jira is not as easy as i would hope for. - We got into some issues with single assignee restriction in Jira

The GUI can be used as a kanban board just like software such as Jira, making Transitions easier.

The integrations seem less stable compared to Jira.

Das mit „let’s make a deal“ in Aussicht gestellte Angebot, da wir ein startup sind. Leider hab’s das nie. Ist nur unlauteres Lockmittel bzw. betrug.

Onboarding hat Wochen gedauert da sich trotz mehrfacher Nachfrage keine mit dem Angebot meldete. Hat schwere Verzögerungen verursacht bei uns.

Hey, Christian! We truly appreciate the time you took to share details about your experience. We plan on being here for a very long time and to make that happen we have to be able to support all of our users. This gives us a minimum payment that we can accept. I understand if this is too steep for you, but I would love to see you continue to use ClickUp. We suggest giving our Free Forever...

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I've been using Jira for quite some time, but recently, I decided to give ClickUp a try, and to my surprise, it's been a delightful experience. ClickUp's user interface is refreshingly simple and intuitive, making it easy for everyone on my team to get on board. One of its standout features is its affordability, which is a breath of fresh air, especially for smaller teams. ClickUp may not have all the bells and whistles of Jira, but it offers a solid set of project management features that are more than sufficient for our needs. The integration options are pretty decent too, allowing us to connect with the tools we rely on.

While ClickUp has been a pleasant surprise, it's not without its limitations. It may not match Jira's extensive project management capabilities, which can be a drawback for larger, more complex projects. Additionally, the reporting and analytics features aren't as robust as those in Jira, but they do get the job done. Integration with other tools, while adequate, lacks the seamless experience you'd find with Jira and its ecosystem.

Hey, Chris! 👋 Thank you so much for taking the time to share details about your experience. We're thrilled to hear that your transition from Jira to ClickUp was simple and pleasant! Our Support experts would love to learn more about the project management, reporting, and integration capabilities that you have been unable to accomplish in ClickUp compared to Jira. There may be some ClickUp features you haven't explored yet that can handle these needs, and they will be able to provide tips, tricks, and recommendations tailored to your unique use case! We're growing 1% every day and look forward to providing you with even more value as we continue to develop. 🪴

We had two accounts on Jira, it was easier to move both to ClickUp and combine them, than combine them on Jira. Think about that. Jira is indifferent. As a bonus ClickUp is a huge improvement! Way easier UI, more thoughtful features. I mostly work in the board view and individual tickets. It's just smooth and easy.

The mobile app is solid, but is sometimes hard to edit messages on. Honestly our experience has been great.

First, it is free, for now I am the only user, since I work as 1-man-band where I am implementing Microsoft Dynamics NAV 2013 R2 at an end-user with multiple companies around the globe, and since I always used Jira, Team Foundation Server to track and document software development, I had to find some alternative and I found ClickUp - easy to use, intuitive, great UI and I found it even more usable then Jira, which I used before. I have configured my own labels, so I can label my tasks each time I open a task, and based on that I filter for my To-Do list. I am eager to get paid version in near future, due to limitation of free version (file storage capacity).

Nothing really, it fits my needs as expected, I even like it more then the Jira, and I really loved Jira:) Perhaps, there are event too many options available since I am a single user, at the moment.

Fairly easy to use, very flexible, love the ability to create templates for the lists/spaces

i find it hard to dismiss the WISYWIG in the editor. Should just dismiss on escape key. Need to be able to change task time taken with commits like in Jira. The bitbucket integration should bring the commit users name through into the comment list, not the user that setup the integration. From an agile perspecitve im unsure how I can measure velocity (either time or story points) to see how my team members are progressing.

Easier than JIRA, and quite polished. Makes it easy to get used to.

Have not used it to let you know what least I like about it. If I had to choose one thing, it was remember the name of the product hence the recall of the link for the login.

It is very easy and intuitive while still having many features

it is not good enough to replace jira for enterprise customer, but if you have a small team, it can be really good

Hey, there! Thanks for taking the time to leave such a thoughtful review. Jira is great for developers, but not always so easy for the rest of your team. You can check out this page to see how our features stack up with Jira's! Don't take our word for it, hear what Webflow had to say about leaving Jira for ClickUp, "Webflow uses ClickUp for its productive, powerful, No Code feature set, out-of-the-box organizational visibility, ease-of-use for non-engineers, and forward-thinking approach to project management." Here are some notable ClickUp features that Jira does not have: Dynamic recurring tasks Docs and Notepad Chat Birds-eye-view on all tasks Goals/OKRs Embeddable spreadsheets Have an amazing and productive day!

ClickUp is a JIRA, but without the hassle of the developers view of things (like a backlog and having to release tickets)

I really enjoy everything about this product. I don't use it anymore since my company switched to JIRA.

The UI is fantastic, and ease to setup and use.

Lacking of plug-in as compare to other like Jira, and might be expensive for small business

ClickUp is a decent JIRA-like project planning tool. You can setup Spaces for different projects with roadmaps, sprints, and backlogs pretty easily. ClickUp's free version works well if you want something like JIRA without paying for an Atlassian product.

It's a little bit difficult to create new sprints and duplicate boards to be continued. The UI can be a bit overwhelming, but I've found this to be the case with many similar tools.

Clean and easy to use. Great UI

Needs more advanced features

This is the best alternative for JIRA. Price is very low and even a solo user can use without affecting the budget.

This doesn't have advanced user permissions like in JIRA. But for the price this is definitely worth it.

- Subtasks - Assignment of comments - shortcuts - speed compared to tools like Jira - notifications - animations to learn new features

- overwhelming sometimes (especially when you are new) - some design elements (e.g. filters, how to create a new project) are not always intuitive