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OPX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated service request management solution
Table of Contents
OPX - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
OPX overview
What is OPX?
OPX is an automated service request management solution that improves the operational efficiency of an organization. OPX orchestrates the delivery of service requests to the skilled staff at the right time, so they can deliver superior customer service.
OPX operational insight gives business managers a real-time view of productivity, utilization, and quality. It also provides insight into which service requests are most frequently requested and why. This helps you identify opportunities for improvement in your processes or procedures, as well as see where you should allocate more resources to improve efficiency.
Starting price
OPX’s user interface
OPX reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.5/10
5
4
3
2
1
1
1
0
0
0
OPX's key features
Most critical features, based on insights from OPX users:
All OPX features
Features rating:
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OPX support options
Typical customers
Platforms supported
Support options
Training options
OPX FAQs
OPX has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does OPX support?
OPX supports the following languages:
English
Q. Does OPX offer an API?
Yes, OPX has an API available for use.
Q. What level of support does OPX offer?
OPX offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base