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OPX Logo

Automated service request management solution

Table of Contents

OPX - 2026 Pricing, Features, Reviews & Alternatives

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OPX overview

What is OPX?

OPX is an automated service request management solution that improves the operational efficiency of an organization. OPX orchestrates the delivery of service requests to the skilled staff at the right time, so they can deliver superior customer service.

OPX operational insight gives business managers a real-time view of productivity, utilization, and quality. It also provides insight into which service requests are most frequently requested and why. This helps you identify opportunities for improvement in your processes or procedures, as well as see where you should allocate more resources to improve efficiency.

Starting price


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OPX’s user interface

Ease of use rating:

OPX reviews

Overall rating

4.5

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

1

1

0

0

0

OPX's key features

Most critical features, based on insights from OPX users:

Performance metrics
Employee management
Reporting/Analytics
Employee scheduling
Labor forecasting

All OPX features

Features rating:

Compliance tracking
Employee database

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OPX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

OPX FAQs

Q. Who are the typical users of OPX?

OPX has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does OPX support?

OPX supports the following languages:
English


Q. Does OPX offer an API?

Yes, OPX has an API available for use.


Q. What level of support does OPX offer?

OPX offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

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