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Wrike vs Smartsheet Comparison (2026)

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Wrike

Smartsheet

Overview

Wrike is the trusted work delivery platform for project management, where AI extends what you can accomplish. Centralize all projects in one governed environment to streamline planning and execution. AI helps build plans and assess risk, while dashboards provide complete visibility and control.

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

1.6K

1.1K

225

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

4.5

3.5K

1.2K

226

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

Pros

“What I appreciate most are the customizable dashboards, task dependencies, request forms, and automation—they cut down on a ton of manual follow-up. If you’re juggling multiple projects at once, Wrike gives you a clear picture of what’s urgent, who’s doing what, and where the workload might be getting heavy.”

Leslie H.

Founder

“I like that we are able to hold team members accountable, the reporting helps make it easy to see the types of projects worked on, and that we can have other teams within the Wrike platform but they dont have access to our marketing spaces.”

Hannah B.

Marketing Operations Manager

“This helps reduce reliance on lengthy email chains and ensures that project information remains organized and accessible. While there is a learning curve associated with some of the more advanced customization and reporting features, the benefits of increased transparency, streamlined processes, and improved project control have made Wrike a valuable tool for managing both routine work and complex projects.”

Jonas W.

Supervisor

Pros

“It is a flexible and effective tool for organizing projects, tracking tasks, and collaborating with team members. Once you become familiar with the features, it makes managing workflows and keeping information organized much easier.”

Jennifer E.

Office Manager

“Overall Smartsheet offers many various functions from multiple project views, real time collaboration, live Dashboards to third party integrations with other software including Google Workspace and Microsoft 365. ”

SHANNON H.

Insurance Team Lead

“Such a great amount of superior to anything MS Excel: includes really work the way should, no crashes, no infections, no worms, noTtrojan stallions, no full scale infections, no seller lock-in: open models, clean consistent combination with Google Apps, iOS application for iPhone and iPad, pleasant natural interface that is adaptable, more than 100 extraordinary layouts to kick you off, and a library of recordings to demonstrate to you best practices to utilize all its awesome components.”

Leon H.

IT Helpdesk Agent

Cons

“Many of the advanced tools such as dashboards, advanced reporting, certain integration with third party software, etc. are not standard, so they will increase your costs.”

Marjorie L.

Staffing and Business Development Manager

“The biggest challenge was organizing the workspace. When we first implemented Wrike, our team wasn't very familiar with the platform, so we created folders and projects in a way that didn't scale well. As more projects were added, we ended up with many layers of folders and subfolders, making navigation more confusing and reducing visibility.”

Karol S.

Associate Director of Marketing

“In addition, I find that Wrike fails miserably when integrating with Google Docs; They are formatted as Links and thus force you to exit the App to view or edit anything. And lastly, they made some changes to their Pricing Plans and it seems to me that it is far too Expensive for Teams with fewer than Five (5) members.”

Harris P.

Senior Engineer

Cons

“It’s Not a Real Database:** Even though it has database features, at the end of the day, it's still restricted by row limits. If you're trying to track a massive amount of data over a long period, it starts to lag, and you run into caps that force you to archive your older work.”

Christopher V.

HUMAN RELATIONS

“What I like least about Smartsheet is that it can honestly feel like a bit much when you just need something quick and straightforward. Because it tries to be a spreadsheet, a database, and an automation tool all at once, it comes with a few frustrating pain points:”

Christopher V.

HUMAN RELATIONS

“There were also a few frustrating limitations where the familiar layout made certain actions seem like they should be simple, but copying and reusing projects, formulas, formatting, or dependencies could be more cumbersome than expected.”