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Brokermint Pricing, Features, Reviews and Alternatives

Brokermint product overview

Price starts from

$

99

/momonth
Per Feature

What is Brokermint?

Founded in 2014, Brokermint offers the most complete and easy to use back office platform. Brokermint is a robust cloud-based back office solution that allows brokerages to consolidate several legacy back office single task systems. Brokermint integrates with MLS, CRMs, QuickBooks, and Realogy Dash. Brokermint invests heavily in client support, with responsive and knowledgeable customer service, professional services, structured implementation, and an open API.

Key benefits of using Brokermint

- Transaction management, commission automation, accounting, reporting, agent management.
- Handle agent onboarding, ensuring that each agent’s file includes all necessary and required documentation and licensing.
- Set custom commissions to reward top performers
- Create and track to-do lists and team projects to boost productivity
- Manage all contracts and documents together with e-sign capabilities

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum

Training options

Webinars
Live Online
Videos
In Person
Documentation

Brokermint pricing information

Value for money

4.4

/5

787

Price starts from

$

99

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Brokermint features

Functionality

4.2

/5

787
Total Features60 4 categories

Most valued features by users

Contact Management
Document Management
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Document Storage
Third Party Integrations
Accounting

Functionality contenders

Brokermint users reviews

Overall rating

4.5

/5

787

Positive reviews

91%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

491

228

53

11

4

Pros
This is a very user friendly tool to help manage efficiency for real estate agents, I was once interested in becoming an agent and learned that this would be a helpful tool in the process.

JH

Janie H.

MY over all experience has been great, and costumer service has been great in making new transitions easy to do.

BB

Brandy B.

Personally, I do not use it because I am not a broker but I recommend it to all my broker clients. They are all happy with this web platform.

DP

Dimitri P.

Cons
When I delete a task in my checklist on accident, there is no way for me to go back and "undo" - unless I just haven't figured that out yet.

MR

Mercedes R.

No app, so using it on your phone was like having a root canal with a rusty drill and no pain killer. Overall a complete waste of time and money.

GB

Gary B B.

Inability for side by side transaction checklist view, there are times when the software is slow to load.

MM

Marianne M.

Overall rating contenders

Overall Rating

Crucial Transaction Tool!

Reviewed a year ago

Transcript

Mariah S.: My name is Mariah, I'm a Transaction Coordinator for a real estate team and I give Brokermint...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Use and keep files organized

Reviewed 3 years ago

Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.

Pros

I've used Brokermint with two different companies now, and it is incredibly easy to use. I used to keep very detailed files on my hard drive, and backed up on an external drive. Brokermint helps me organize my files much easier with their checklists and backing them up on my hard drive after a transaction is finished is much easier than trying to keep up with multiple versions on my harddrive(s).

Cons

There isn't much I don't like, but there are a few design features that took me a while to learn. For example, when you add a new task to a checklist - first time I did this, I needed to add a document, but forgot to check the box, then I didn't have permission to delete that task. Also, when you upload a document, it doesn't become visible until you also select "Submit". I learned this the hard way the first time, when my broker was looking for a document I uploaded, but never submitted.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Features for the Price, Great Customer Service

Reviewed 2 years ago

To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.

Pros

Brokermint mostly works just how you'd expect, which makes it easy for agents to pick up and start using with little training. Customer service is top of the line. My chats were always answered within a couple minutes. Anything requiring a phone call was easily scheduled within a reasonable time. In an emergency, I could always get help right away. As an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and I'd use that to upload a copy of the escrow deposit, bank transfer of escrow to commission, and commission payments. The agent could see these and know when they were paid.

Cons

It has a few quirks. One problem for agents is that you can't save a draft of an e-sign document, then come back and finish it later. It's all or nothing. The biggest for admin is that, if an agent has multiple active transactions and is going to cap mid-transaction on the next closing, commissions don't automatically update to reduce the company split on this closing, and they don't automatically zero the company split on the other active transactions. You have to re-apply the commission plan to them, which causes them to recalculate and recognize that the agent is capping.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our Go-To For Years!

Reviewed 21 days ago

Great product, great people.

Pros

Customer Service was mind-blowing when we signed up. Very responsive to questions and issues during set up and they even scheduled a group video meeting to help onboard our team to the software and make sure we knew of the many features. Really really exceptional customer service. Aside from that, we love that we can create customized checklists to work off of and the document splitting/merging feature is the one I use the most!

Cons

Up until this year the biggest frustration was that they didn't have an app. They have one now!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Clunky User Interface with a Tremendous Learning Curve

Reviewed 2 years ago

The team is open to feedback as long as it is positive. If you appear less than 100% positive in the support forums or share your frustrations in a constructive manner, the admins will disable your ability to post or comment on threads. This demonstrates a company with a dysfunctional culture and one that does not align with the values of our organization. If they would listen to the constructive feedback, BrokerMint could truly be something special (I truly believe that). Unfortunately, they are slow to respond to simple things and their actions are alienating customers.

Pros

It has the potential to be an amazing platform as it has all the right elements.

Cons

While it has all the right elements, the user interface is clunky, not intuitive and the result is a tremendous learning curve even for the most tech-savvy real estate professional. A great example of their unusual UI is that all transactions have to either be "pending" or a "listing." If you are preparing an offer to submit to a listing agent, it has to go into the system as a "pending" file, even though it is not. This skews your analytics since you will show a closed/lost rate that is artificially inflated. But wait, there is more. Need to prepare a referral agreement!? Yup, you guessed it -- pending transaction! That is just one of the issues I have with BrokerMint that has lead me to pull the plug at the end of our first contract.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An *Actually* Helpful Real Estate Transaction Management System

Reviewed 4 months ago

Brokermint helps keep various disparate elements of my business organized and accessible from anywhere and helps keep me informed and on track with my business goals.

Pros

This awesome Brokermint system replaces a somewhat glitchy option we'd been using before (Dotloop), and not only improves the functionality of various contract signing or document sharing elements, but adds in amazing features like viewing your pipeline and helping to manage the business side of everything. It allows my broker and his staff to view and help me make my transactions smoother for my clients.

Cons

It would be awesome if there were a way to integrate my already-established CRM tools in order to save time inputting client data for each project. If there is a way to integrate everything, it's unclear and I haven't discovered it yet.

Brokermint FAQs and common questions

Brokermint has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available


Brokermint has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Brokermint supports the following languages:
English


Yes, Brokermint has an API available for use.


Brokermint integrates with the following applications:
Dropbox Business, CINC, Zapier, kvCORE, QuickBooks Online Advanced, DocuSign, Propertybase, Google Drive, Geckoboard, Contactually, Chime, Salesforce Sales Cloud, BoomTown, QuickBooks Online, SurveyMonkey, Xero


Brokermint offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

Most popular Brokermint comparisons

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