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Brokermint

4.5
(793)

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Real estate back office consolidation and automation.

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(3)

Brokermint Pricing, Features, Reviews and Alternatives

Brokermint FAQs

Q. Who are the typical users of Brokermint?

Brokermint has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Brokermint support?

Brokermint supports the following languages:
English

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Q. Does Brokermint support mobile devices?

Brokermint supports the following devices:
Android, iPhone

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Q. Does Brokermint offer an API?

Yes, Brokermint has an API available for use.

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Q. What other apps does Brokermint integrate with?

Brokermint integrates with the following applications:
Propertybase Back Office, Dropbox Business, CINC, Zapier, kvCORE, QuickBooks Online Advanced, DocuSign, Propertybase Salesforce Edition, Google Drive, dotloop, Kunversion+, Geckoboard, Contactually, Daylite for Mac, Chime, Salesforce Sales Cloud, BoomTown, Quickbooks Online, Tribus, SurveyMonkey, Google Calendar, LionDesk, Xero

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Q. What level of support does Brokermint offer?

Brokermint offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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Brokermint product overview

What is Brokermint?

Founded in 2014, Brokermint offers the most complete and easy to use back office platform. Brokermint is a robust cloud-based back office solution that allows brokerages to consolidate several legacy back office single task systems. Brokermint integrates with MLS, CRMs, QuickBooks, and Realogy Dash. Brokermint invests heavily in client support, with responsive and knowledgeable customer service, professional services, structured implementation, and an open API.

Key benefits of using Brokermint

- Transaction management, commission automation, accounting, reporting, agent management.
- Handle agent onboarding, ensuring that each agent’s file includes all necessary and required documentation and licensing.
- Set custom commissions to reward top performers
- Create and track to-do lists and team projects to boost productivity
- Manage all contracts and documents together with e-sign capabilities

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Webinars
Live Online
Videos
In Person
Documentation

Brokermint features

Functionality

4.2

/5

793

Total features

61

4 categories

Most valued features by users

Contact Management
Document Management
Alerts/Notifications
Reporting & Statistics
Third Party Integrations
Data Import/Export
Document Storage
Task Management

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Brokermint users reviews

Overall Rating

4.5

/5

793

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

495

230

53

11

4

Pros
This is a very user friendly tool to help manage efficiency for real estate agents, I was once interested in becoming an agent and learned that this would be a helpful tool in the process.
MY over all experience has been great, and costumer service has been great in making new transitions easy to do.
Personally, I do not use it because I am not a broker but I recommend it to all my broker clients. They are all happy with this web platform.
Cons
When I delete a task in my checklist on accident, there is no way for me to go back and "undo" - unless I just haven't figured that out yet.
No app, so using it on your phone was like having a root canal with a rusty drill and no pain killer. Overall a complete waste of time and money.
Inability for side by side transaction checklist view, there are times when the software is slow to load.

Overall rating contenders

MS
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Mariah S.

Transaction Coordinator

Real Estate, 1-10 employees

Review source

Overall Rating

Crucial Transaction Tool!

Reviewed 2 years ago

Transcript

Mariah S.: My name is Mariah, I'm a Transaction Coordinator for a real estate team and I give Brokermint...

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Brian S.

Verified reviewer

Military, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Use and keep files organized

Reviewed 4 years ago

Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.

Pros

I've used Brokermint with two different companies now, and it is incredibly easy to use. I used to keep very detailed files on my hard drive, and backed up on an external drive. Brokermint helps me organize my files much easier with their checklists and backing them up on my hard drive after a transaction is finished is much easier than trying to keep up with multiple versions on my harddrive(s).

Cons

There isn't much I don't like, but there are a few design features that took me a while to learn. For example, when you add a new task to a checklist - first time I did this, I needed to add a document, but forgot to check the box, then I didn't have permission to delete that task. Also, when you upload a document, it doesn't become visible until you also select "Submit". I learned this the hard way the first time, when my broker was looking for a document I uploaded, but never submitted.

AR
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Anonymous Reviewer

Verified reviewer

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Features for the Price, Great Customer Service

Reviewed 3 years ago

To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.

Pros

Brokermint mostly works just how you'd expect, which makes it easy for agents to pick up and start using with little training. Customer service is top of the line. My chats were always answered within a couple minutes. Anything requiring a phone call was easily scheduled within a reasonable time. In an emergency, I could always get help right away. As an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and I'd use that to upload a copy of the escrow deposit, bank transfer of escrow to commission, and commission payments. The agent could see these and know when they were paid.

Cons

It has a few quirks. One problem for agents is that you can't save a draft of an e-sign document, then come back and finish it later. It's all or nothing. The biggest for admin is that, if an agent has multiple active transactions and is going to cap mid-transaction on the next closing, commissions don't automatically update to reduce the company split on this closing, and they don't automatically zero the company split on the other active transactions. You have to re-apply the commission plan to them, which causes them to recalculate and recognize that the agent is capping.

SP
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Steven P.

Media Production, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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As a real estate agent- I love Brokermint!

Reviewed 9 days ago

My overall experience with Brokermint has been great.

Pros

Brokermint makes managing my real estate transactions simple! When I was determining which brokerage to joing- Brokermint sealed my decision!

Cons

There is very little not to like about Brokermint. The only thing I have had issues with in the past is revising a signed document to reshare for signing- this is the only issue ive encountered, but surely there is an easy fix.

SR
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Scott R.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Large KW team user, not a brokerage

Reviewed 4 years ago

Brokermint has served our team well as we have adapted it to our needs but there is still room for improvement on the real estate team side in terms of features. It is very clear this tool is used for Brokerages but there is a large overlap of need between small brokerages and large teams. I think it would help if Brokermint could identify this and help support the needed features of a sales team. Lastly, the Brokermint support team has been friendly and helpful but somewhat frustrating when most of the calls into them result in them telling us the feature we are asking about is not created or possible and we should simply request the development team to create it through their online community. We have done this and requests have gone unanswered or addressed for years.

Pros

We really like the checklist feature and the ability to copy and modify them easily. The ability to see everyone's checklist task through the calendar tab is crucial and much appreciated.

Cons

We dislike the ability to create different transaction types. Brokermint currently restricts use to only two, listing or pending. It would be incredibly helpful if we had a few more categories or the ability to create our own such as a "buyer" with no property address assigned. This would allow for checklists to be assigned to the contact and documents to be saved in the system. It would also allow...

Vendor response

Hi Scott, Thanks for your feedback! Your Support rep has sent you a link for training options. Please book at your earliest convenience, or feel free to reach out to us at Support@brokermint.com

MO
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Mahmoud O.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Brokermint review

Reviewed 13 days ago
Pros

Software feature compble is very easy to use and much benefit to companies

Cons

The problem is that the software can have features can be cumbersome and learning is steep

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