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Brokermint Logo
Brokermint
4.5
(799)

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Real estate back office consolidation and automation.

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(8)

Brokermint Pricing, Features, Reviews and Alternatives

Brokermint product overview

What is Brokermint?

Founded in 2014, Brokermint offers the most complete and easy to use back office platform. Brokermint is a robust cloud-based back office solution that allows brokerages to consolidate several legacy back office single task systems. Brokermint integrates with MLS, CRMs, QuickBooks, and Realogy Dash. Brokermint invests heavily in client support, with responsive and knowledgeable customer service, professional services, structured implementation, and an open API.

Key benefits of using Brokermint

- Transaction management, commission automation, accounting, reporting, agent management.
- Handle agent onboarding, ensuring that each agent’s file includes all necessary and required documentation and licensing.
- Set custom commissions to reward top performers
- Create and track to-do lists and team projects to boost productivity
- Manage all contracts and documents together with e-sign capabilities

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Webinars
Live Online
Videos
Documentation

Brokermint features

Functionality

4.2

/5

799

Total features

62

7 categories

Most valued features by users

Contact Management
Document Management
Reporting & Statistics
Alerts/Notifications
Third Party Integrations
Data Import/Export
Task Management
Document Storage

Functionality contenders

Brokermint users reviews

Overall Rating

4.5

/5

799

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

500

230

53

11

5

Pros
This is a very user friendly tool to help manage efficiency for real estate agents, I was once interested in becoming an agent and learned that this would be a helpful tool in the process.
MY over all experience has been great, and costumer service has been great in making new transitions easy to do.
Personally, I do not use it because I am not a broker but I recommend it to all my broker clients. They are all happy with this web platform.
Cons
When I delete a task in my checklist on accident, there is no way for me to go back and "undo" - unless I just haven't figured that out yet.
No app, so using it on your phone was like having a root canal with a rusty drill and no pain killer. Overall a complete waste of time and money.
Inability for side by side transaction checklist view, there are times when the software is slow to load.

Overall rating contenders

MS
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Mariah S.

Transaction Coordinator

Real Estate, 1-10 employees

Review source

Overall Rating

Crucial Transaction Tool!

Reviewed 3 years ago

Transcript

Mariah S.: My name is Mariah, I'm a Transaction Coordinator for a real estate team and I give Brokermint...

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Chris M.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Been a Buidlium Client for 8+ years

Reviewed 5 years ago

Has been a fabulous experience and loved watching this software grow and expand over the last 8 years. The original product was great, but it is soooooo much better now.

Pros

The constant innovations and new functionality, ePay, Cash at Retail, Reports, etc

Cons

The lack of Flex fields so that we can add fields within the software to assign special characteristics, like assign a property to a certain "Property Manager", etc

JM
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Justin M.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Brokermint is great for transaction management but could be better

Reviewed 5 years ago

Overall I would say that Brokermint is definitely worth the cost. There is a lot of value and it's relativity easy for even a new user to understand and use. There is some room for improvement and their customer service is very responsive.

Pros

I like the ease in setting up Brokermint. Adding fields and drop-down menus on transactions makes it very easy to customize the layout.

Cons

The reporting feature is not as user friendly or robust. You are limited on the number of columns to display and the layout of the reports make them difficult to look at. You can export them to CSV files which is helpful though.

JC
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John C.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Needs much improvement

Reviewed 5 years ago

Overall the system has great potential, however there are quite a few things that need to be fixed. Their development team is constantly working on updates and changes to make it more user friendly but they have a ways to go. Their customer service team is a bit of a challenge as some times it takes a while to get a response or answer to a question. Sometimes I only have to wait a few minutes, others have taken as long as a week. At the end of our contract we absolutely have no intention of renewing.

Pros

The system allows you and agents to see pipline, as well as allows you to create customer views of transaction, assign multiple compensation plans, and has an integrated esign platform.

Cons

The system was designed with only 2 status options which are either listing or pending. The challenge is with real estate, not all transactions are going to be Pending right away, if you want to add stages, you have to create a custom field creating more work. Additionally when it comes to the financial reporting if you charge additional fees to the customer such as transaction fees if you don't want...

AL
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Aaron L.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Real Estate Review

Reviewed 5 years ago
Pros

Ease of Use - Design - Open Software that easily integrates

Cons

Lack of detailed reports and the ability to create necessary report types for agent production, company production, and financial metrics.

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Kyle R.

Real Estate, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great for transactions, average on reporting

Reviewed 5 years ago

Brokermint has been great for our transaction processes, and storing documents for reference later. They have customer support which is pretty responsive, and it seems like they are constantly looking for ways to improve. Some of the data is clunky, but it does the trick!

Pros

Brokermint is wonderful and extremely flexible when it comes to commissions in transactions. If there are credits to our clients, referral fees, or costs that need to be taken out pre- or post-split, it can all be done.

Cons

The reporting feature is a bit complex to use. Our team has run multiple reports with the same criteria (from different launch points) and we get different answers/totals. So it just seems a bit unreliable. Might need some streamlining or a better tagging system.

Brokermint FAQs

Q. Who are the typical users of Brokermint?

Brokermint has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Brokermint support?

Brokermint supports the following languages:
English


Q. Does Brokermint support mobile devices?

Brokermint supports the following devices:
Android, iPhone


Q. Does Brokermint offer an API?

Yes, Brokermint has an API available for use.


Q. What other apps does Brokermint integrate with?

Brokermint integrates with the following applications:
Propertybase Back Office, Dropbox Business, CINC, Zapier, kvCORE, QuickBooks Online Advanced, DocuSign, Propertybase Salesforce Edition, Google Drive, dotloop, Kunversion+, Geckoboard, Contactually, Daylite for Mac, Lofty, Salesforce Sales Cloud, BoomTown, Quickbooks Online, Tribus, SurveyMonkey, Google Calendar, LionDesk, Xero


Q. What level of support does Brokermint offer?

Brokermint offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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