Hostfully vs Hospitable.com

Hostaway

DoorLoop

Buildium

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

DoorLoop is redefining property management software as the AI-native operating platform for innovative property management teams. 

Buildium is a comprehensive property management software that helps property managers streamline their day-to-day operations. With features like property accounting, online leasing, resident portals, and maintenance management, Buildium provides a centralized platform to control tasks, offer top-notch experiences, and uncover new revenue opportunities.

Owner 

The features are messy, email communication formatting is confusing and not clean, non-intuitive software that is lacking, customer service will consumer your entire day trying to get answers.

Marketing Director 

Brise and the other Hostfully customer service reps have provided amazing, personalized service to our team, and always go above and beyond to help us solve for any issues we encounter.

Head Bus Dev

I found the customer service delivery experience to be very unique, professional and very efficient.

Hostfully Property Management Platform is a cloud-based solution designed to help vacation rental businesses manage reservations across multiple channels. Key features include payment processing, instant messaging, team collaboration, upselling, analytics, and reporting.

Accounting

Activity Dashboard

Alerts/Notifications

Availability Management

Billing & Invoicing

Billing Rate Management

Booking Management

Built-in Accounting

Calendar Management

Catering Management

Channel Management

Communication Management

Contact Management

Credit Card Processing

Customer Database

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Electronic Payments

Electronic Signature

Email Management

Employee Management

Extended Stay

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Guest Communications

Guest Experience Management

Housekeeping Management

Inbox Management

Inventory Management

Invoice Management

Listing Management

Loyalty Program

Maintenance Management

Marketing Automation

Mobile Access

Mobile App

Multi-Channel Management

Multi-Currency

Multi-Location

Multi-Property

Occupancy Management

Online Booking

Online Payments

Owner Portal

Owner Statements

Payment Processing

Point of Sale (POS)

Price/Margin Management

Promotions Management

Property Database

Property Management

Rate Management

Ratings/Reviews

Real-Time Notifications

Reminders

Reporting/Analytics

Reporting & Statistics

Reservations Management

Revenue Management

Reviews Management

Single Property

Spa/Activity Management

Task Management

Tenant Tracking

Third-Party Integrations

User Management

Website Management

Work Order Management

By industry, Hostfully Property Management Platform reviewers are most commonly professionals in hospitality (54%). The most frequent use case cited by reviewers is vacation rental management (76%).

Users and use cases

The Hostfully Property Management Platform integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.6 out of 5 for its integration with Hostfully Property Management Platform), PriceLabs (a revenue management product, 4.7), and Wheelhouse (a pricing optimization product, 4.5).

Integrations

Hostfully Property Management Platform is a vacation rental solution offering key features such as reservations management, guest communications, payment processing, and online booking, among others.

Hostfully

Web-based

Android

iPhone

iPad

Guesty Lite

Guesty

Lodgify

OwnerRez

GuestWisely

iGMS

Hospitable.com

Avantio

PriceLabs

Smoobu

Kigo

Lodgix

Semper

Starter

Pro Plus

Premium

Persistent bugs and glitches

Inbox is similarly slow/buggy and only properly "loads" after a page refresh. While all of these issues have work-arounds, they seem to be rooted in slow system performance on the Hostfully side which has been consistent since we implemented the software 8 months ago. While I have submitted a number of support tickets, no progress has been made, and we just deal with the sluggishness as a team.

Owner/CEO

Also, there are some bugs that have been an issue since day 1 - such as jobs being assigned to someone, even though we don't have that selected as an option and never have.

85% of reviewers feel negative about Hostfully’s bugs and issues. Some users report frequent glitches, slow loading times, and unreliable system performance that disrupt daily operations. Reviewers indicate that certain bugs have persisted for extended periods without resolution, leading to frustration and additional manual work. Some users say that support responses to technical problems can be slow, and fixes may not provide lasting stability. Reviewers feel that ongoing technical issues impact their trust in the platform and require constant monitoring to ensure essential functions work as intended.

Responsive and supportive team

IT Director

A great experience over the nearly 4 years that we've worked together with all Hostfully team members being helpful and kind.

93% of reviewers feel positive about Hostfully’s team. Some users say the support team is quick to respond to inquiries and resolve issues, often providing assistance within minutes. Reviewers appreciate that the team is knowledgeable, approachable, and actively seeks feedback to improve the platform. Some users report that the onboarding process is smooth and that the team is consistently helpful, making them feel supported throughout their experience. Reviewers indicate that ongoing updates and a willingness to address user needs contribute to a strong sense of partnership with the company.

Comprehensive rental management tools

Proprietor

Hostfully PMS is a really great system for a small or medium sized, vacation rental property manager.

Despite those limitations, I still think Hostfully is a great platform and an incredibly useful asset for vacation rental management.

86% of reviewers feel positive about Hostfully’s vacation rental management capabilities. Some users report that the platform provides a wide range of features that simplify managing multiple properties, including direct booking, calendar integration, and automation of routine tasks. Reviewers appreciate being able to oversee all aspects of their rental business from one place, which they say saves time and reduces dependency on third-party listing sites. Some users say the system’s flexibility and integrations help them adapt to market changes and improve guest experiences, making daily operations more efficient and manageable.

Idk why I should have to clear my data every other week so that Hostfully will work, when I don’t need to do this for ABB, VRBO, Stripe, Pricelabs, QB, AWS, Google, etc. And when a guest texts me that my guidebook link is broken, I need to be able to talk to someone.

President

What I like least about Hostfully is that some useful features still feel a bit limited or could be more flexible — for example, the stay dates still appear only in English in the variables, we have to manually change it in each message; it’s also currently impossible to assign a new booking to a returning guest without re-entering all their details; there are quite a few duplicates, and the system doesn’t consolidate similar inquiries from the same person.

Idk what the issue is, but I don’t have to “update my browser, clear my cookies or my cache” with ANY OTHER APP or SOFTWARE I use.

You’ll have to message & hope for a response within an hour to 24 hours, depending on the time of day.

What I like most about Hostfully Property Management Software is its intuitive interface and the way it centralizes everything in one place.

Owner operator

We were looking for a PMS that would be easy to implement, integrate with all of our booking platforms (AirBnB, VRBO, Booking.com) and be cost-effective.  

staff

There isn't much i do not like about hostfully.   If I were to pick one item, it would be better flexibility on outbound emails....

Operations Manager

I found myself needing to read through multiple guides and documentation to fully understand how to configure everything.

Property Manager

It's inconvenient to sign onto the browser on my phone, find the tabs to navigate, then cancel a scheduled message.

owner

Calendar is not versatile, the only reservations that can be moved from property from property are the ones made by BRVO

Their reports need to be expanded to deal with multi-unit properties.

Tech support

I have never experience a double booking or missing task because a lack of syncronization.

which is a large difference from the previous property managment software I had.

The product support and integrations with industry staples has made the managing of a larger portfolio possible.

Hostfully allows both myself and the other members of the team to see a full picture of each of our properties — the calendar, booked visits, requested bookings, messages, and so much more.

You double space after the end of a sentence and it sends &nspc after each period; It doesn't have a sort system to show you outstanding balances or pending transactions so you don't know who to follow up with; and there are problems every single day trying to do basic things that the system will not do.  

listings in once place, manage pricing and bookings and push it out to direct bookings as well as the OTAs (Airbnb, VRBO, etc.) is so central to a successful Short Term Rentals business.  

It is so difficult to manage anything about the reservation - communicating with the guest (you can't get messages into the platform from VRBO; cohosts can't communicate via Airbnb); you can't modify rates or add on additional nights w/out rates changing from dates already paid for; messages don't come through; etc.  

After cancelling, I then go to messages inbox to select the template and manually send it.

Founder

It would also have been nice to have more branding/white label options with the templates and triggers.

It was not intuitive and I had to hire a web developer to direct the url property and white label the site.

Great team to onboard with and open office hours to answer questions between scheduled meetings with a dedicated specialist.

Principal

The communication with guests and missing very obvious features, such as quick access to see who is currently being hosted and the ability to manage easily.

Reporting is tricky & needs to be custom built.

I love Hostfully's support and knowledge hub for learning the systems.

Co-Host and Home Manager

Any issues or complaints are handled professionally and as timely as possible.

Vp Business Development

While Hostfully promotes a 24/7 support channel, unfortunately, the people who answer the support chat take a significant amount of time to reply, and it generally happens in the middle of the night if you live in North America. While support says they'll reply in minutes, it turns into 9 hours; then, when they reply a second time asking for a few minutes, it's another 6 hours.

Their integrations and channel management are excellent and easy to configure.

With Hostfully, we expect to grow our portfolio and increase the number of listings much quicker and offer exceptional support to our guests and homeowners.

Scaling would have been much more difficult or impossible without Hostfully.

We started with 2 properties and will soon have over 20.

Rentals department

The pipeline allows me to check that all coming arrivals are processed (payment, contract, etc).

Concierge

The link between the channel manager not always the best which can complicate things.

Sometimes it is not clear where information is being pulled from, or there are multiple spots to enter the same information. When that information is updated, it can be hard to remember every spot that has the same information.

It’s encouraging to work with a company that listens and truly values feedback!

Growth Chief Officer 

They do not reply in less than 2 hours even though is a "chat", Once you have an open ticket it may take them up to 2 weeks to respond regarding 1 issue.

I've been a loyal user for 5+ years now and Hostfully revolutionized my small (but mighty) vacation rental business.

I like the support team, they are amazing, always answer quick and follow up with the pendings.

Business Administration Support

Ease of set up, How simple it is to manage and see bookings and keep tabs on the property remotely

Hostfully is a great PMS with many core features.  

I think I was hoping I would have more bookings than I have but we're 3 months in, so hope it improves.

Director

Booking.com is not that great on Hostfully, unfortunately Hostfully doesnt have all features/amenities that pulls through to the Booking.com profile which affects our page score.

Customer Support

Guest Management

Bugs and Issues

Response Time

Vacation Rental Management

Features

Cancellation and Messaging

Small Business

Freelancers

Large Enterprises

Mid-size Business

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

Breezeway

Breezeway is a comprehensive property operations and experience platform that helps coordinate, communicate, and verify all the work done at rental properties. The platform's seamless coordination and control features take the stress out of hospitality operations, allowing users to manage every task, message, and service with ease to ensure the guest experience meets their exact standards.

Terrible, I haven't been able to use any of it and was ghosted after an initial 2 responses by their customer service chat.

Even after paying for their priority support plan, they don’t respond or provide any real help.

Hospitable gifts short-term rental hosts their valuable time back. 

Hostfully vs Hospitable.com Comparison (2026)

Hostfully

Hospitable.com

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User reviews

Key features

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