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Property Vista Logo
Property Vista
4.8
(60)

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Leading Property management software for landlords & tenants

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(6)

Property Vista Pricing, Features, Reviews and Alternatives

Property Vista product overview

What is Property Vista?

Property Vista is a modular, web-based solution designed for residential property managers or landlords that require a unified property management platform. Bringing together features for handling key processes such as leases and renewals, asset management, maintenance requests, accounting and even general communications, the software puts customer / resident relationship management at its core. PropertyVista is accessible on any browser-enabled device and offers a workflow-based vendor management system that tracks inspections, while handling maintenance requests. Purchase orders are generated directly from tracked work orders, with customer-centered accounting tools available for tracking rent, reporting on company financials, accepting rent payments online, 1099e filing and running customized real time reports.

Key benefits of using Property Vista

Property Vista is a cloud-based property management software platform that unifies core features for landlords and property managers around customer relations, accessible across all browser-equipped devices.

Vendor management facilities allow property inspections to be tracked along with work orders, with purchase orders generated directly, and the robust recording of maintenance requests with status updates made instantly to managers and tenants.

Beyond online resident and owner portals, property management capabilities include document storage for secure, centralized filing of leases, contracts, receipts, inspection forms, building plans, along with the provision of integrated Tenant Sure insurance products.

The myCommunity self service web portal for tenants and residents provides access to an automated system for making online rent payments via debit, credit cards and bank transfer, signing leases, making maintenance requests, taking out insurance and engaging in multi-channel 2-way communications with agents.

Marketing tools include customizable branded website templates with automated content integration and an Internet Listing Service for sending detailed descriptions to other property websites complete with photos, write-ups and availability updates.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Live Online
Videos
Webinars

Property Vista pricing information

Value for money

4.7

/5

60

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Property Vista features

Functionality

4.7

/5

60

Total features

46

4 categories

Most valued features by users

Contact Management
Reporting & Statistics
Document Management
Activity Dashboard
Alerts/Notifications
Third Party Integrations
Document Storage
API

Property Vista users reviews

Overall Rating

4.8

/5

60

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.61/10
Rating distribution

5

4

3

2

1

53

5

0

0

2

Pros
Customer Supports are very supportive and helpful. They provide exceptional customer service.
Property Vista is a good company. They have a great product generally.
Excellent service, customer support is fast and responsive.
Cons
It takes a very long time to enter new units. The customer service is the WORST I have ever experienced.
Sometimes I have difficult nagivating or working with the mobile app.
But no you have to enter the building then go to another section to enter the unit, then go into the back end to enter the owner then enter the landlord.
AR
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Verified reviewer

Real Estate, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to Use, Great Support

Reviewed 4 years ago

Using this software has helped with the owners' satisfaction and has helped free up more time for me in the office. Online transactions are up. Assessments are being paid on time. It really brought the community in the 21st century.

Pros

The small details are all covered. For example, I like that you can alter the staff's access levels. It's not black or white, they tend to the areas in between.

Cons

There are glitches which hold up productivity at times. But I'm sure they're working those out and all will be well in future testings.

AC
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Ann C.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Property Vista -Property Management Software

Reviewed a year ago
Pros

I like that i can go in and find a tenant through their unit number or their name, this allows me to know who I am dealing with and/or where they live. I also like that i can go in and check the lease agreement of our residents at anytime to get information i need, such as when the lease expires, if they received any incentives. etc. I also like that the tenants have access to create their own maintenance requests which come directly to my e-mail and can then be handled in a timely manner, this part frees up my phone and time throughout the day.

Cons

The application process is daunting for some folks. There are questions that do not apply to all but they have to be answered anyway. Such as; "what program are you in? what year are you in?" Have you ever lived in any of these four cities? (people ask why do you need to know this all the time) After entering the start date of current employment, an end date for employment has to be put in. This really gets some folks? If someone has worked less than the required amount of time they can't move past that part of the application. I have more people sit with me to complete their applications because they are unable to do it on their own. I hear this is not user friendly!

Vendor response

Dear Ann, thanks for taking the time to leave a review. We'll be sure to forward your feedback to our Product Team! We're glad to hear that Property Vista is helping you streamline maintenance, leasing, and other areas of work.

MK
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Michelle K.

Real Estate, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vista is good

Reviewed a month ago

Its has been good.

Pros

Easy to advertise and use. Helps with time consumption.

Cons

It took a bit to get used to. For users who are not computer literate.

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Josh R.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst experience ever! RUN FOR THE HILLS!

Reviewed 2 years ago

I have used many different Property Management software over the last 6 years. Non have been perfect so with the new company I was willing to give this group a shot as their demo promised a lot that looks good in theory. ERROR. After paying my money on [SENSITIVE CONTENT] it took them a week just to get me access to the system. Once I got access to the system it has taken over a month just to get...

Pros

There are NO PROS for me. This has been the worst software implication I have ever experienced.

Cons

Everything. It takes forever to implement the system. the system is NOT intuitive. there is no logic to how the system flows. It takes a very long time to enter new units. The customer service is the WORST I have ever experienced.

MB
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Marshall B.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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myCommunity is a way for us to ensure accessibility and an open, two-way dialogue with our residents

Reviewed 6 years ago
Pros

The myCOMMUNITY portal has led to an increase in our resident satisfaction. It allows our residents to pay their rent online without having to worry about ordering cheques or having to drop payment off at the site. Our residents can also submit their maintenance requests online which are received by our staff instantly. It allows for a faster turn around and eliminates paper maintenance requests from going missing. It also allows for a more effective way to communicate to our residents

Cons

Property Vista FAQs

Q. What type of pricing plans does Property Vista offer?

Property Vista has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Property Vista?

Property Vista has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Property Vista support?

Property Vista supports the following languages:
English

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Q. Does Property Vista support mobile devices?

Property Vista supports the following devices:
Android, iPad, iPhone

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Q. Does Property Vista offer an API?

Yes, Property Vista has an API available for use.

See alternatives

Q. What level of support does Property Vista offer?

Property Vista offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

See alternatives

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