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Property Vista Logo
Property Vista

Leading Property management software for landlords & tenants

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Property Vista Pricing, Features, Reviews and Alternatives

Property Vista product overview

What is Property Vista?

Property Vista is a modular, web-based solution designed for residential property managers or landlords that require a unified property management platform. Bringing together features for handling key processes such as leases and renewals, asset management, maintenance requests, accounting and even general communications, the software puts customer / resident relationship management at its core. PropertyVista is accessible on any browser-enabled device and offers a workflow-based vendor management system that tracks inspections, while handling maintenance requests. Purchase orders are generated directly from tracked work orders, with customer-centered accounting tools available for tracking rent, reporting on company financials, accepting rent payments online, 1099e filing and running customized real time reports.

Key benefits of using Property Vista

Property Vista is a cloud-based property management software platform that unifies core features for landlords and property managers around customer relations, accessible across all browser-equipped devices.

Vendor management facilities allow property inspections to be tracked along with work orders, with purchase orders generated directly, and the robust recording of maintenance requests with status updates made instantly to managers and tenants.

Beyond online resident and owner portals, property management capabilities include document storage for secure, centralized filing of leases, contracts, receipts, inspection forms, building plans, along with the provision of integrated Tenant Sure insurance products.

The myCommunity self service web portal for tenants and residents provides access to an automated system for making online rent payments via debit, credit cards and bank transfer, signing leases, making maintenance requests, taking out insurance and engaging in multi-channel 2-way communications with agents.

Marketing tools include customizable branded website templates with automated content integration and an Internet Listing Service for sending detailed descriptions to other property websites complete with photos, write-ups and availability updates.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Live Online
Videos
Webinars

Property Vista pricing information

Value for money

4.7

/5

50

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Property Vista features

Functionality

4.7

/5

50

Total features

50

2 categories

Most valued features by users

Contact Management
Document Management
Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Document Storage
Portfolio Management

Property Vista users reviews

Overall Rating

4.8

/5

50

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.72/10
Rating distribution

5

4

3

2

1

44

4

0

0

2

Pros
Customer Supports are very supportive and helpful. They provide exceptional customer service.
Great features and options for efficiencies. The tracking of maintenance requests is great.
Property Vista is a good company. They have a great product generally.
Cons
It takes a very long time to enter new units. The customer service is the WORST I have ever experienced.
The messages section is confusing as there are too many options depending on where it’s come from. Adding a guarantor to a lease is far too complicated.
Little room for human error. These are all of the cons I have for this time regarding the Property Vista software.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy to Use, Great Support

Reviewed 3 years ago

Using this software has helped with the owners' satisfaction and has helped free up more time for me in the office. Online transactions are up. Assessments are being paid on time. It really brought the community in the 21st century.

Pros

The small details are all covered. For example, I like that you can alter the staff's access levels. It's not black or white, they tend to the areas in between.

Cons

There are glitches which hold up productivity at times. But I'm sure they're working those out and all will be well in future testings.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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myCommunity is a way for us to ensure accessibility and an open, two-way dialogue with our residents

Reviewed 5 years ago
Pros

The myCOMMUNITY portal has led to an increase in our resident satisfaction. It allows our residents to pay their rent online without having to worry about ordering cheques or having to drop payment off at the site. Our residents can also submit their maintenance requests online which are received by our staff instantly. It allows for a faster turn around and eliminates paper maintenance requests from going missing. It also allows for a more effective way to communicate to our residents

Cons

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you

Reviewed 2 months ago

Overall my experience has been fine and no major issues.

Pros

Property Vista Program is very user friendly. No issues

Cons

Sometimes I have difficult nagivating or working with the mobile app.

Vendor response

We are glad that you find Property Vista user friendly. Feel free to reach out to us at helpme@propertyvista.com at any time should you need help with the mobile app. Thank you for your continued support. - Property Vista Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst experience ever! RUN FOR THE HILLS!

Reviewed 7 months ago

I have used many different Property Management software over the last 6 years. Non have been perfect so with the new company I was willing to give this group a shot as their demo promised a lot that looks good in theory. ERROR. After paying my money on [SENSITIVE CONTENT] it took them a week just to get me access to the system. Once I got access to the system it has taken over a month just to get...

Pros

There are NO PROS for me. This has been the worst software implication I have ever experienced.

Cons

Everything. It takes forever to implement the system. the system is NOT intuitive. there is no logic to how the system flows. It takes a very long time to enter new units. The customer service is the WORST I have ever experienced.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Go Vista

Reviewed a year ago

I use vista daily to update any information on tenants payment, lease agreement, purchase requisitions, maintenance request (follow up and close when done). Checking message center daily and answer open tickets

Pros

Vista is easy to navigate and update information on tenants, lease agreements, tickets, purchase requisitions.

Cons

More details needed on Purchase requisitions aspect ( inspection area, service areas). We would request the possibility of not receiving 2 email of system notification when every purchase requisitions are processed.

Property Vista FAQs and common questions

Q. What type of pricing plans does Property Vista offer?

Property Vista has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Property Vista?

Property Vista has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Property Vista support?

Property Vista supports the following languages:
English


Q. Does Property Vista support mobile devices?

Property Vista supports the following devices:
Android, iPad, iPhone


Q. Does Property Vista offer an API?

Yes, Property Vista has an API available for use.


Q. What level of support does Property Vista offer?

Property Vista offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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