Rent Manager vs ResMan

Hostaway

DoorLoop

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

DoorLoop is redefining property management software as the AI-native operating platform for innovative property management teams. 

ResMan

ResMan simplifies multifamily & affordable housing management. Effortless finances, seamless engagement, robust marketing, and compliance made easy. User-friendly interface, real-time insights, unparalleled support. Elevate your property management experience. Choose ResMan today.

Property Administrator

A lot of User Interface gap connections, Scripting is difficult with little guidance of which Class/Function applies to what etc., NO Free add-ons, Tenant difficulty using/instruction on use, limited # of users can access at one time, rent manager university only has 1 profile included, can be extremely costly with addition of all of the add-ons to make it the way you want it to function which can be time consuming trying to find alternative ways to make things work.

Leasing Coordinator

Since we have been using this product, we have been more than satisfied. If we do run into a problem that we personally can not solve, the Rent Manager agents have always been exceptional in their service to us, as well as, friendly, non-judgmental and get the issue taken care of quickly.

General Manager

So far Rent Manager and the Rent Manager customer service team have been amazing, if I ever run into any issues, the Customer Service team always resolves it in a quick and timely manner.

Rent Manager is a property management software that combines all the features needed to run a business into a single integrated platform. Exceptionally customizable and ideal for properties of every size, Rent Manager provides a complete accounting system, robust reporting capabilities, and intuitive marketing and leasing tools to help streamline day-to-day operations and simplify property management.

1099 Preparation

Access Controls/Permissions

Accounting

Accounts Payable

Accounts Receivable

Activity Dashboard

Activity Tracking

Ad hoc Reporting

AI Copilot

Alerts/Notifications

Analytics

Application Management

Appointment Management

Asset Lifecycle Management

Audit Management

Audit Trail

Availability Management

Background Screening

Bank Reconciliation

Billing & Invoicing

Budgeting/Forecasting

Calendar Management

Cash Flow Analysis

Cash Flow Management

Categorization/Grouping

Channel Management

Client Management

Client Portal

Client/Property Matching

Commercial Leases

Commercial Properties

Commercial Property Management

Commission Management

Committee Management

Communication Management

Complaint Management

Compliance Management

Confirmations/Reminders

Contact Database

Contact Management

Contract/License Management

Credit Card Processing

Credit Check

Critical Date Alerts

Customer Database

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Capture and Transfer

Data Import/Export

Data Synchronization

Data Visualization

Digital Signature

Discount Management

Document Management

Document Storage

Drag & Drop

Electronic Payments

Electronic Signature

Email Alerts

Email Management

Email Marketing

Email Templates

Event Management

Expense Tracking

Facility Management

Faculty/Staff Management

Fee Collection

File Management

File Sharing

File Storage

Financial Management

Financial Reporting

For Commercial Real Estate

Forecasting

For Mobile Homes

Forms Management

For Property Managers

For Real Estate

For Residential

For Vacation Rentals

General Ledger

Generative AI

Guest Check-in/Check-out

Guest Communications

Guest Experience Management

Guest Tracking

HOA Violation Enforcement

Housekeeping Management

Inbox Management

Income & Balance Sheet

Inspection Management

Insurance Management

Interaction Tracking

Inventory Management

Invoice Management

By industry, Rent Manager reviewers are most commonly professionals in real estate (74%). The most frequent use case for Rent Manager cited by reviewers is real estate property management (50% of reviewers).

Users and use cases

Some reviewers feel Rent Manager offers reasonable pricing, especially for larger portfolios, and they appreciate the annual payment option. However, some users report frustration with extra charges and indicate the lack of a free trial is a drawback.

Value for money

The Rent Manager integrations most frequently cited by reviewers are: Zego (a real estate property management product rated 4.6 out of 5 for its integration with Rent Manager) and AvidXchange (an accounts payable product, 4.0).

Integrations

Rent Manager is a property management solution with key features that include transaction history, payment processing, rent tracking, electronic payments, accounting, financial management, and more.

Proprietary

Rent Manager

Web-based

Windows

iPhone

Android

iPad

AppFolio Property Manager

Yardi Breeze

Buildium

Yardi Voyager

Entrata

RealPage

TurboTenant

SimplifyEm

Basic

Plus

Premium

Occasional slow performance

Office Assistant

Simple things like publishing documents or preparing a letter to email cause several delays daily since their solution is to just close RM and then log back in.  

88% of reviewers feel negative about Rent Manager’s performance and speed. Users report experiencing slow load times, lag, and delays when uploading documents or using certain features, especially during busy periods. They say these slowdowns can disrupt workflows and require frequent logouts or restarts. Reviewers find uploading photos and documents particularly sluggish, and some mention that remote access can contribute to performance issues. They indicate that these speed problems are a recurring frustration, impacting their efficiency and causing inconvenience during high-volume tasks.

Inconsistent version experience

Owner

The web version still does not have all the features of their remotely hosted service, RM12. Though the web version is the direction everyone is being gently pushed to use, the Windows version (that runs on their servers through Remote Desktop Services) is loaded with features.

54% of reviewers feel negative about Rent Manager’s version updates. Users say the transition between different versions—such as desktop and web—can be confusing and inconvenient. They report missing features, outdated interfaces, and a lack of consistency between versions. Reviewers indicate that frequent updates sometimes remove useful functionality or introduce glitches. They find it frustrating to switch between versions to access all features, and some mention that the web version is less reliable or complete. These inconsistencies make it harder for users to maintain smooth operations.

Mixed phone support experience

41% of reviewers feel negative about Rent Manager’s phone support. Users report long wait times, difficulty reaching knowledgeable staff, and inconsistent quality of assistance. They say some support agents lack the expertise to resolve complex issues, leading to repeated calls and wasted time. Reviewers indicate that every issue often requires a phone call, which they find inefficient. Some users mention that callbacks can take a day or more, and that the process for handling service requests is cumbersome. These factors contribute to frustration with the phone support experience.

Recurring bugs and glitches

Office Manager

Othere issues are letter templates do not open when you tried to careate them and the system gives a error message and I have to restart the program.

49% of reviewers feel negative about Rent Manager’s bugs and issues. Users report frequent glitches, error messages, and crashes that disrupt their work. They say some problems are persistent and not always resolved quickly by support. Reviewers mention daily inconveniences such as templates not opening, connection issues, and features not working as expected. They find these recurring bugs frustrating, especially when they impact critical tasks. Some users indicate that the help section is insufficient for troubleshooting, which adds to their dissatisfaction with ongoing technical issues.

Complex and costly pricing

41% of reviewers feel negative about Rent Manager’s pricing. Users say the cost structure is complicated, with charges per user and additional fees for many add-on features. They find that extra costs for integrations, support, and online payments can add up quickly, making the software less affordable for larger teams. Reviewers mention frustration with billing practices, refund policies, and the lack of a trial period. Some users feel the pricing is not competitive compared to other property management solutions, and that hidden or unexpected fees are a drawback.

Supportive implementation experience

Principal

I had concerns about implementation and they spoke with me at length and then helped custom make our process so that we were allowed to move multiple aspects of the project forward in tandem and implement things faster than expected

94% of reviewers feel positive about Rent Manager’s implementation process. Users indicate the onboarding is well-supported, with dedicated specialists guiding them through setup and training. They say resources like webinars, help guides, and Rent Manager University make learning the system easier. Reviewers appreciate that questions are answered promptly and that the transition is smooth, even for those new to property management software. They find the process professional and thorough, allowing them to get up and running quickly and confidently. Some users mention that ongoing support during implementation helps resolve issues efficiently.

Extensive customization options

owner

Rent Manager is very flexible, very easy to customize to your organization.  

95% of reviewers feel positive about Rent Manager’s customization options. Users think the ability to tailor almost every aspect of the software to their unique workflows is a major advantage. They say they can easily adjust templates, dashboards, and layouts to fit their business needs without outside help. Reviewers appreciate that customization is available for both small tweaks and complex processes, making the platform flexible for various company sizes. They find the self-service customization saves time and allows staff to work more efficiently, which is especially valuable for organizations with specific or evolving requirements.

Intuitive and easy to use

Community Manager

Rent Manager is easy to use and keeps everything in one place, which makes daily work much smoother.

90% of reviewers feel positive about Rent Manager’s ease of use. Users think the interface is straightforward and simple to navigate, even for those with limited technical experience. They say the software makes daily tasks easier and keeps everything organized in one place. Reviewers appreciate that the system is easy to learn, with logical workflows that reduce the learning curve. They find it less complicated than other property management solutions and mention that it helps them work more efficiently. Many users highlight that ease of use is a significant factor in their overall satisfaction.

Comprehensive property management

Broker Owner

Excellent, this product meets the needs of all the different types of property management we do without having to utilize several platforms.  

91% of reviewers feel positive about Rent Manager’s property management capabilities. Users report the software covers all aspects of property management, including accounting, tenant management, maintenance, and reporting. They say it streamlines daily operations, improves organization, and supports growth from small portfolios to complex, multi-property businesses. Reviewers appreciate the ability to manage multiple owners and properties within one system. They find the platform reliable for both residential and commercial management, and value its adaptability to different business models. Many users mention increased efficiency and organization as key benefits.

Property Manager

Its intuitive interface allows users to easily navigate through tasks like accounting, tenant management, and maintenance tracking without a steep learning curve.

General Administrator

The UI of the software tries to declutter your screen by hiding tools in pop-up buttons across different areas of the screen, which in turn makes it hard to know where something is, as it is not labelled anywhere.

Administrator

The system brings leasing, maintenance, accounting, reporting, and tenant communication into one easy‑to‑use platform.

Systems Admin

I would love to be able to select an assignee and put in which days garbage goes out, and have the task auto created each week - and change when I change assignee

Bookkeeper

We had many specialized data sets we wanted to include, that were unique to our line of business; and through a mechanic called User Defined Fields, they could basically create landing spots for any data we wanted.

It’s a robust property management tool that offers comprehensive features for accounting, tenant management, maintenance tracking, and reporting. Once you get past the initial learning curve, it becomes a powerful system that can streamline daily operations and improve organization.

Operations Manager

Mass texting is quick, you can create re-usable templates with merge fields to personalize to tenants.  

Full Tenant communications available**, Property/Staff/Maintenance Management, knowledgeable Customer Support team, full operation system including accounting makes it desirable.

As both a loan originator and property manager I find myself needing to send the same messages over and over and in the past meant - from my cell phone - 1 tenant or borrower at a time.  

IT Administrator

The platform offers strong security features, including role-based and user privileges, ensuring sensitive tenant and financial information is protected.

Rent Manager puts all information - including the interactions between staff and renters - in one place, where everything can be reviewed and tied together.

The language of Rent Manager can be, at times, obtuse and difficult to interpret; the difference between the Compose Letter, Letter Templates, Signable Documents, and Signable Templates, for example may seem arbitrary, but you won't find the form you're looking for unless you select the right spot.

Like when printing a report, I click the print icon and it brings up a dialogue box that defaults to "other printers" rather than my "default printer".

Manager

We'd like the maintenance tickets to have a texting feature which links to one specific issue rather than linking to the tenant.

It has streamlined our property‑management processes, improved tenant communication, and helped our team stay organized.

It's very thorough with all of the features for tenant/rent management, easy access to numerous reports, user friendly, security features are impressive, and the process management aspect is super easy to navigate. but most importantly the customer service is EXCEPTIONAL!

Sales and Marketing Coordinator

It would be nice if there was a way to set up automatic notifications to tenants when any charges are added to their account, but otherwise no real issues.

It handles everything from accounting to maintenance requests, which helps us stay organized and efficient. Once we got past the initial setup and training, it became an essential part of our operations.

Regional Manager and System Administrator

It would just make it easier to recognize things that need to be reclassed or to help explain to a board member or investor where certain numbers come from without having to do a lot of research.

Works well for the basic aspects like tracking tenant/owner/property data and communications and the customer service agents are pleasant.

Sometimes it has bugs, like when you open something, it takes a lot of time or completely shuts off the program and you need to log back in

Property manager

I honestly do not have a concern about anything with Rent Manager. If I have concerns about the ability to do something, I simply call the toll-free support line and am quickly assisted with a resolution.

Rent Manager vs ResMan Comparison (2026)

Rent Manager

ResMan

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives