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TenantCloud vs Avail Comparison

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Overview

Category Leaders

TenantCloud is a rental property accounting & management software with landlord & tenant portals to manage rent collection...

Category Leaders

Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property vacancies,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

72

41

13

6

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

5

4

3

2

1

96

43

7

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

This is easy to use and I like the help videos/articles I can send my tenants to help with onboarding.
So far, my experience with TC has been great. I enjoy using the platform and have recommended it to several other investors.
Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.

Pros

The features it has work well and they have a more solid foundation in there product than any of the other offerings I explored. Avail has a great product in what feels like a budding market.
Avail is a great option for listing, leasing and rent collection, which is a HUGE help. It's not perfect but for the price I think it's the best option right now.
Customer service has been friendly and effective. I continue to use the software and hope to expand my rental portfolio using this software.

Cons

TOld all my fellow tenants about my experience, and feel bad for my landlord for signing up with this turkey.
I'm back to paying by check, so the poor guy now has to keep track of who pays by check and who pay by TC.
My biggest problem is not being able to sync with a bank account, forcing to enter all bank transactions manually.

Cons

I worry that when I respond to a rental inquiry using the web platform my response is landing in junk or spam mail, but no way to confirm that I'm aware of.
And navigating what payments have come thru. I hate having to wait to get paid in a few days.
No app yet and communication Via email to applicants was a bit confusing.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features70
  • ACH Payment Processing
  • Accounting
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Check Processing
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Contract Drafting
  • Contract/License Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Equipment Maintenance
  • Equipment Tracking
  • Expense Tracking
  • File Management
  • Financial Management
  • Insurance Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Online Payments
  • Owner Portal
  • Partial Payments
  • Payment Processing
  • Personalization
  • Portfolio Management
  • Progress Tracking
  • Property Database
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Notifications
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Tracking
  • Reporting & Statistics
  • Residential Properties
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Vacancy Management
  • Website Management
  • Widgets
  • Work Order Management
  • Total features47
  • ACH Payment Processing
  • Accounting
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Notifications
  • Applicant Tracking
  • Applications Management
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Check Processing
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Contract Drafting
  • Contract/License Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Equipment Maintenance
  • Equipment Tracking
  • Expense Tracking
  • File Management
  • Financial Management
  • Insurance Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Online Payments
  • Owner Portal
  • Partial Payments
  • Payment Processing
  • Personalization
  • Portfolio Management
  • Progress Tracking
  • Property Database
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Notifications
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Repair Tracking
  • Reporting & Statistics
  • Residential Properties
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Vacancy Management
  • Website Management
  • Widgets
  • Work Order Management

Integrations

  • Total integrations2
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations1
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10

Share this review:

TenantCloud

Horrible, Late Customer Service

Reviewed a year ago

Poor.

Pros

You are pretty much on your own with this software. Just pay for Yardi—saving money on tech is too time consuming. I wasted three months trying to make Tenant Cloud work for me.

Cons

No help. I tried to contact customer service to no avail.

Vendor response

Thank you for your feedback. We would like to let you know that our support efforts include contact phone number, online chat, ticket support management, help center with numerous articles and youtube channel with all essential video tutorials. Still, we are sorry our product did not meet your expectations. We are constantly improving our service and do our very best to ensure our users have no difficulties using our software.

TenantCloud vs. Avail

See how TenantCloud and Avail stack up against each other by comparing features, pricing, ratings, integrations, security & more.