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TenantCloud vs Entrata Comparison

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Entrata logo

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Overview

Category Leaders

TenantCloud is a rental property accounting & management software with landlord & tenant portals to manage rent collection...

Category Leaders

Entrata® is a leading operating system for multifamily communities worldwide. Setting the bar for innovation in property...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

15.60

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

352

5

4

3

2

1

194

104

30

8

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.5

330

5

4

3

2

1

207

100

17

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

This is easy to use and I like the help videos/articles I can send my tenants to help with onboarding.
So far, my experience with TC has been great. I enjoy using the platform and have recommended it to several other investors.
Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.

Pros

There are a lot of features that we didn't have on our old accounting software system. We have a wonderful Accounting rep (Katie Branz) who has been awesome to work with during integration.
My overall experience has been pleasant and Entrata has been very helpful in providing excellent customer service with it’s data base and user friendliness.
I loved working with Entrata, it was easy and fast and the customer service was amazing.

Cons

TOld all my fellow tenants about my experience, and feel bad for my landlord for signing up with this turkey.
I'm back to paying by check, so the poor guy now has to keep track of who pays by check and who pay by TC.
My biggest problem is not being able to sync with a bank account, forcing to enter all bank transactions manually.

Cons

I've had multiple problems with entrata saying that two applicants have the same email address (which halts the entire application process) when in fact no one has the same email.
Everytime an update was made, it messed up some other products that were integrated into entrata.
Unless you have an IT person in the company working on Entrata all the time, all updates can be frustrating.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features75
  • 1099 Preparation
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Property Managers
  • General Ledger
  • Income & Balance Sheet
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Reporting & Statistics
  • Residential Leases
  • Residential Properties
  • Role-Based Permissions
  • Self Service Portal
  • Task Management
  • Tax Filing
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Total features58
  • 1099 Preparation
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • For Commercial Real Estate
  • For Property Managers
  • General Ledger
  • Income & Balance Sheet
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Listing Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Occupancy Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Rent Collection
  • Rent Tracking
  • Reporting & Statistics
  • Residential Leases
  • Residential Properties
  • Role-Based Permissions
  • Self Service Portal
  • Task Management
  • Tax Filing
  • Tax Management
  • Template Management
  • Tenant Management
  • Tenant Portal
  • Tenant Screening
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management

Integrations

  • Total integrations4
  • AvidXchange
  • BombBomb
  • Brokermint
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop
  • Total integrations21
  • AvidXchange
  • BombBomb
  • Brokermint
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Yardi Voyager
  • Zapier
  • dotloop