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Total Management Pricing, Features, Reviews and Alternatives

Total Management product overview

What is Total Management?

Total Management is a web-based property management software that offers SMBs a single and centralized platform from which to manage all residential, commercial and student housing property processes. Incorporating online rent payments, work order tracking and customizable common area maintenance (CAM) and settings as well as tenant screening and self-service tenant portal, Total Management aims to provide users with a complete property management solution.

Key benefits of using Total Management

  • Total Management includes a complete accounting system, enabling users to manage security deposits, not sufficient funds (NSF) checks, tenant work order charges and CAM and tax reconciliations accurately and efficiently.

  • Total Management operates as a cloud-based service, affording users the flexibility to access property information from any location.

  • Users can navigate multiple screens in a single web-browser without the use of tabs, allowing users to multitask easily.

  • Total Management employs a self-service tenant portal which allows tenants to submit work orders and payments conveniently online.

  • Total Management facilitates tenant screening by checking the credit, eviction or criminal background of prospective tenants.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    FAQs/Forum

    Training options

    Videos
    Webinars

    Total Management pricing information

    Value for money

    4.1

    /5

    89

    Starting from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

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    Value for money
    #1
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    Value for money
    #2
    Rentec Direct
    Value for money
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    Total Management
    Value for money
    #4

    Total Management features

    Functionality

    4.0

    /5

    89
    Total Features50 4 categories

    Most valued features by users

    Contact Management
    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Billing & Invoicing
    Portfolio Management
    Accounting
    Maintenance Management

    Functionality contenders

    Buildium
    Functionality
    #1
    ResMan
    Functionality
    #2
    Rentec Direct
    Functionality
    #3
    Total Management
    Functionality
    #4

    Total Management users reviews

    Overall rating

    4.2

    /5

    89

    Positive reviews

    87%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.11/10
    Rating distribution

    5

    4

    3

    2

    1

    41

    36

    7

    4

    1

    Pros
    Best parts: Inputting payments is very simple and quick; it has good reporting, and is easy to read. Total Management is very user friendly, and offers great in house support.

    AH

    Arin H.

    I have loved using the Total Management software now for the last 2 years. It is easy to understand and use and the support is wonderful.

    AA

    Amy A.

    We are very satisfied with Total Management. Great software and superb one-on-one support at a reasonable cost.

    YH

    Yasser H.

    Cons
    I also hate that buildings are set up as different entities in an accounting sense. I also hate that you can not upload a budget and run reports with the budget.

    LS

    Lauren S.

    They are available for email or live chats. If the support technician doesn't know the answer, he'll quickly find out.

    LO

    Leah O.

    It's unprofessional that the message is "Here's your invoice" and we cannot change that or add a notation on their invoice anywhere.

    CD

    Cindy D.

    Overall rating contenders

    Total Management
    Overall rating
    #1
    Buildium
    Overall rating
    #2
    ResMan
    Overall rating
    #3
    Rentec Direct
    Overall rating
    #4
    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A Great Property Management Tool

    Reviewed 5 years ago

    Our company has been using the Total Management software for nearly three years. What a difference it has made. I handle mostly the financial aspect of the property management business. I've had a couple of issues, but the support staff is top-notch. They respond quickly and work with you until the issue is resolved. I can't say enough good things about how complete and detailed the software is and how user friendly it is! I can highly recommend this software to any property management company that's looking to make life easier, yet have access to a wealth of information regarding all aspects of their company.

    Pros

    I appreciate the ease of use and the abundance of information available, especially the wide variety of reports that can be generated. People with little or no accounting experience can use the software without dread because of the built-in features that takes care of ensuring everything goes in its proper place.

    Cons

    Recently, during a Windows 10 update, I had difficulty printing reports correctly in Google Chrome. This was not the Total Management's software problem, but until I discovered the problem was with Windows 10, I thought it had to do with the Total Management software. I was able to switch to a different search engine and print the reports I needed. So, the point of this is to give the reader a heads up.

    Vendor response

    Hi Sandi, We appreciate you leaving a review! It's always great to hear from long-term users, and we're happy to hear that you've found our program to make a difference in managing finances!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Decent overall management software, great value and outstanding customer support.

    Reviewed 5 years ago

    It is hard to find a property management software that can handle commercial business parks and doesn't break the bank. TM isn't perfect. So many little things I wish they had done differently to make it more user friendly. But we only manage 100 units in 8 entities, we are mainly an investment and development firm. So we can't afford spending $ getting set up with Yardi Voyager or MRI, not to mention...

    Pros

    The customer support, what it is capable of doing, the value.

    Cons

    Could be user friendlier and look more attractive.

    Vendor response

    Hi Inga, We appreciate you taking the time to share about your experience with our program! We're glad to hear that you've had such a positive experience with our support team - We'll be sure to let them know.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Good for simple day-to-day maintenance, but horrible for financial reporting

    Reviewed 5 years ago

    Total Management is easy to learn to use and adequate for a number of regular functions, but quickly becomes inadequate for use with multiple properties. Balance sheets often don't balance, especially when they are run for multiple properties. The available reports are inadequate for tax return and bank reporting, so most reports need to be created in Excel. The owed to/due from feature is handy,...

    Pros

    Gentle learning curve, reasonable price, month-to-month contract.

    Cons

    Horrible financial reporting, unreliability, lack of completeness of utilities, lack of internal budgeting.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Total Management Completely Changes Our Company

    Reviewed 5 years ago

    We used to administer our property management using several different programs by several different people. As a result different programs had conflicting information. By switching to Total Management, everyone has the same information. Also information that we provide to lenders now looks professional and consistent. Total Management has improved our profitability by giving us information that we never had before, and increases our collections. Total Management is not that expensive. If your company is trying to manage its properties by using QuickBooks, you are making a big mistake if you don't switch to Total Management.

    Pros

    Web-based so that it can be used anywhere with an internet connection. Allows you to take all of your information to meetings and answer questions on the spot. After you use it for a couple of weeks, it becomes easy to use. Customer service is excellent. It offers 99% of the features that we need. Software that had 100% of what we need is a 1000x more expensive. It isn't worth the extra cost for the few extra useful features.

    Cons

    There is a learning curve and its isn't intuitive, but I don't know that any software would be very intuitive.

    Vendor response

    Hi Doug, We appreciate you leaving us a review! We're happy to hear that switching to our program has had a positive impact on The Pugliese Company!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Satisfied User

    Reviewed 5 years ago

    There is a learning curve with all new software so it took some time to get used to Total Management. We are overall satisfied but I will share some challenges we've experienced. 1) We can only email customer support and not pick up the phone and call and speak with someone immediately. However, when we've emailed problems to customer support, we immediately got a response and an answer to our...

    Pros

    Tracks income and expenses and provides detailed reports. Easy to use.

    Cons

    No budget features in software. We are using the TM Excel spread sheet.

    Vendor response

    Hi Will, We appreciate you taking the time to leave us a review. Hearing back from our users is important to us in continuing to provide a great experience. We're glad to hear that you've found our support team helpful!

    Total Management FAQs and common questions

    Total Management has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    Total Management has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Total Management supports the following languages:
    English


    No, Total Management does not have an API available.


    Total Management offers the following support options:
    Email/Help Desk, Chat, FAQs/Forum

    Related categories