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Web-based property management software
Total Management is a web-based property management software that offers SMBs a single and centralized platform from which to manage all residential, commercial and student housing property processes. Incorporating online rent payments, work order tracking and customizable common area maintenance (CAM) and settings as well as tenant screening and self-service tenant portal, Total Management aims to provide users with a complete property management solution.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.1
/5
89
Starting from
No pricing info
Value for money contenders
Functionality
4.0
/5
89
Total features
42
4 categories
Functionality contenders
Overall Rating
4.2
/5
89
Positive reviews
41
36
7
4
1
Overall rating contenders
Sandi B.
Real Estate, 1-10 employees
Used daily for 2+ years
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Our company has been using the Total Management software for nearly three years. What a difference it has made. I handle mostly the financial aspect of the property management business. I've had a couple of issues, but the support staff is top-notch. They respond quickly and work with you until the issue is resolved. I can't say enough good things about how complete and detailed the software is and how user friendly it is! I can highly recommend this software to any property management company that's looking to make life easier, yet have access to a wealth of information regarding all aspects of their company.
I appreciate the ease of use and the abundance of information available, especially the wide variety of reports that can be generated. People with little or no accounting experience can use the software without dread because of the built-in features that takes care of ensuring everything goes in its proper place.
Recently, during a Windows 10 update, I had difficulty printing reports correctly in Google Chrome. This was not the Total Management's software problem, but until I discovered the problem was with Windows 10, I thought it had to do with the Total Management software. I was able to switch to a different search engine and print the reports I needed. So, the point of this is to give the reader a heads up.
Hi Sandi, We appreciate you leaving a review! It's always great to hear from long-term users, and we're happy to hear that you've found our program to make a difference in managing finances!
Inga A.
Real Estate, 1-10 employees
Used daily for less than 6 months
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It is hard to find a property management software that can handle commercial business parks and doesn't break the bank. TM isn't perfect. So many little things I wish they had done differently to make it more user friendly. But we only manage 100 units in 8 entities, we are mainly an investment and development firm. So we can't afford spending $ getting set up with Yardi Voyager or MRI, not to mention...
The customer support, what it is capable of doing, the value.
Could be user friendlier and look more attractive.
Hi Inga, We appreciate you taking the time to share about your experience with our program! We're glad to hear that you've had such a positive experience with our support team - We'll be sure to let them know.
John B.
Accounting, 1-10 employees
Used daily for 2+ years
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Total Management is easy to learn to use and adequate for a number of regular functions, but quickly becomes inadequate for use with multiple properties. Balance sheets often don't balance, especially when they are run for multiple properties. The available reports are inadequate for tax return and bank reporting, so most reports need to be created in Excel. The owed to/due from feature is handy,...
Gentle learning curve, reasonable price, month-to-month contract.
Horrible financial reporting, unreliability, lack of completeness of utilities, lack of internal budgeting.
Doug M.
Commercial Real Estate,
Used daily for 1-2 years
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We used to administer our property management using several different programs by several different people. As a result different programs had conflicting information. By switching to Total Management, everyone has the same information. Also information that we provide to lenders now looks professional and consistent. Total Management has improved our profitability by giving us information that we never had before, and increases our collections. Total Management is not that expensive. If your company is trying to manage its properties by using QuickBooks, you are making a big mistake if you don't switch to Total Management.
Web-based so that it can be used anywhere with an internet connection. Allows you to take all of your information to meetings and answer questions on the spot. After you use it for a couple of weeks, it becomes easy to use. Customer service is excellent. It offers 99% of the features that we need. Software that had 100% of what we need is a 1000x more expensive. It isn't worth the extra cost for the few extra useful features.
There is a learning curve and its isn't intuitive, but I don't know that any software would be very intuitive.
Hi Doug, We appreciate you leaving us a review! We're happy to hear that switching to our program has had a positive impact on The Pugliese Company!
Will N.
Real Estate, 1-10 employees
Used daily for 1-2 years
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There is a learning curve with all new software so it took some time to get used to Total Management. We are overall satisfied but I will share some challenges we've experienced. 1) We can only email customer support and not pick up the phone and call and speak with someone immediately. However, when we've emailed problems to customer support, we immediately got a response and an answer to our...
Tracks income and expenses and provides detailed reports. Easy to use.
No budget features in software. We are using the TM Excel spread sheet.
Hi Will, We appreciate you taking the time to leave us a review. Hearing back from our users is important to us in continuing to provide a great experience. We're glad to hear that you've found our support team helpful!
Q. What type of pricing plans does Total Management offer?
Total Management has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Total Management?
Total Management has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Total Management support?
Total Management supports the following languages:
English
Q. Does Total Management offer an API?
No, Total Management does not have an API available.
Q. What level of support does Total Management offer?
Total Management offers the following support options:
Email/Help Desk, Chat, FAQs/Forum