Crossbar - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Crossbar's robust payment processing capabilities. They report it simplifies billing, allows flexible payment plans, and supports both credit card and electronic check options. Users find it easy to track offline payments and perform refunds. They also highlight the ability to add charges in bulk and the integration with registration. However, some mention the need for an API to validate bank accounts and the desire for additional payment options like Venmo. Of the 39 Crossbar users who gave detailed accounts of their use of Payment Processing, 100% rated this feature as important or highly important.

Reviewers indicate Crossbar's registration management is user-friendly and flexible. They appreciate the quick setup, digital document storage, and the ability to track registrations in real-time. Users find it easy to manage different age groups and positions, although some desire more granular control. They highlight the integration with payment processing and the ease of rostering players and managing discounts. Some mention a small learning curve and occasional issues with document uploads. Of the 27 Crossbar users who gave detailed accounts of their use of Registration Management, 100% rated this feature as important or highly important.

Users report that Crossbar makes website management straightforward and intuitive. They find it easy to navigate, edit, and customize the site, with tools that support HTML code for advanced modifications. Reviewers appreciate the efficiency in sending emails and newsletters, and the professional look of the site. They also mention the plug-and-play capabilities and the ease of adding articles and registrations. Some users wish for more customization options and clearer navigation. Of the 23 Crossbar users who gave detailed accounts of their use of Website Management, 100% rated this feature as important or highly important.

Reviewers feel Crossbar's membership management is essential for organizing and communicating with members. They highlight the ease of accessing member information, managing dues, and keeping track of various programs. Users appreciate the built-in email communication capabilities and the ability to roster players easily. Some mention challenges with data migration from other platforms and occasional difficulties in finding specific member information. Of the 19 Crossbar users who gave detailed accounts of their use of Membership Management, 100% rated this feature as important or highly important.

Users report that Crossbar's mobile access is highly valuable for managing activities on the go. They appreciate the ability to perform many tasks on their phones, such as checking schedules and sending messages. Reviewers enjoy the real-time updates and notifications, and the convenience of the family calendar capability. However, some note that the mobile app lacks certain functionalities compared to the website and express a desire for more admin capabilities on mobile. Of the 32 Crossbar users who gave detailed accounts of their use of Mobile Access, 91% rated this feature as important or highly important.

Reviewers indicate that Crossbar's team management capabilities are helpful for organizing rosters, schedules, and communications. They find it easy to add players, manage ice time, and communicate with team members through the app and website. Users appreciate the individual team calendars and the ability to manage multiple teams efficiently. Some mention the need for better email tracking and reporting, and the desire for more options to manage tournament information. Of the 32 Crossbar users who gave detailed accounts of their use of Team Management, 88% rated this feature as important or highly important.