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Groundwork

Payment solution for youth sports team and clubs

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Groundwork Pricing, Features, Reviews and Alternatives

Groundwork product overview

Price starts from

$

10

/momonth

What is Groundwork?

Groundwork is a cloud-based, online payment solution for youth sports teams, clubs, and leagues, designed to help team admins to automate billing, fee collection, and dues tracking, setup recurring payments, and stay connected with parents by sending payment reminders and invitations. Groundwork is designed to make organizing, tracking and collecting all team and club payments online quick and seamless for both club organizers and parents of team members.

Key benefits of using Groundwork

  • Create teams within the Groundwork system and add an unlimited number of players to the team. Track and filter payments by individual players or entire teams and define payment standards for the team.

  • Manage scholarships and discounts for entire teams or specific players, and setup flexible payments plans.

  • Automate billing and reminder emails for payment plans and have the money deposited directly into the team bank account. Parents can pay the entirety up front or set up automated recurring billing.

  • Accept payments online and allow parents to pay by ACH, debit card or credit card. Track offline cash and check payments too so that all money is accounted for within one system.

  • Send parents reminder emails for upcoming payments and track which payments are overdue. Notifications can also be sent to parents for missed payments or failed payments.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat

    Training options

    Documentation
    Live Online
    Webinars

    Groundwork pricing information

    Value for money

    5.0

    /5

    14

    Price starts from

    $

    10

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Groundwork features

    Functionality

    4.7

    /5

    14
    Total Features26 1 categories

    Most valued features by users

    Billing & Invoicing
    Electronic Payments
    Alerts/Notifications
    Registration Management
    Activity Dashboard
    Reminders
    Recurring/Subscription Billing
    Check Processing

    Functionality contenders

    Groundwork users reviews

    Overall rating

    4.9

    /5

    14

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.92/10
    Rating distribution

    5

    4

    3

    2

    1

    12

    2

    0

    0

    0

    Pros
    The ease and organization of the software has been wonderful - especially for our very large "team.

    BJ

    Bethany J.

    The ability to track past due payments and send reminders to team members has been a lifesaver. I know that we have had a much better track record of getting payments in a timely manner.

    LH

    Laura H.

    Wonderful customer service, easy to use and this is the best product we have used.

    Jennifer S.

    Cons
    We wish this software would somehow be able to show/track negative balances.

    BJ

    Bethany J.

    It's not ideal from this perspective but we are making it work.

    AB

    Andrew B.

    The only downside of the app is the ability of the customers to stop or suspend their payments without approval.

    TF

    Tracy F.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Groundwork Works for Us

    Reviewed 2 years ago

    We are extremely happy with Groundwork Team Payments. We currently have 80% of our club fees and registration payments being entered in Groundwork and we are exploring ways to migrate even more of those other payments over. The customer service is top notch. The team has provided me with answers to all of the questions I have had in an extremely timely manor.

    Pros

    The Groundwork payment solution has made billing families for their club fees very easy for us. Knowing that once we add a player to a team and submit the payment schedule to the application, Groundwork emails the families to approve the payments and add their credit card/banking information. The application also reminds the families when a payment fails. Most of the time the families update their information to resubmit the payment with out any interaction from our staff!

    Cons

    It may just be the level of service that we have, but all of our administration is done through one account. We have multiple club directors and others individuals with financial access in our organization but we haven't been able to get each user separate credentials to access the Groundwork Administration page. It's not ideal from this perspective but we are making it work.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Groundwork Has Been Great For Us

    Reviewed 2 years ago

    The staff is always quick to respond and very helpful.

    Pros

    Groundwork allows my organization to stay very organized and on top of payments.

    Cons

    Would like more features that are detailed for each player. More flexibility on setting up payments. Option to use money through the account instead of transferring.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Large Teams Welcome Here

    Reviewed 2 years ago

    Hands down, the customer service and ease of use have combined to be the selling point for our organization.

    Pros

    The ease and organization of the software has been wonderful - especially for our very large "team". We also really appreciate and value the customer service response time and overall helpful-ness of the staff.

    Cons

    We wish this software would somehow be able to show/track negative balances. For example, if we do a fundraiser ahead of an upcoming "fee", it would be nice to enter/allow fundraiser profit to show a negative balance - thus to lower "fees" as they are scheduled.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    As a Team Manager, Groundwork makes my life easier!

    Reviewed 2 years ago
    Pros

    The ability to track past due payments and send reminders to team members has been a lifesaver. I know that we have had a much better track record of getting payments in a timely manner. Our players love the ability to have a monthly, predictable payment.

    Cons

    I would like to be able to bulk edit individual player payments as well as track and leave notes when I adjust a payment amount.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Using Groundwork has without a doubt changed the quality of my life!

    Reviewed 3 years ago
    Pros

    Prior to signing on with Groundwork I spent hours every month frustrating over collecting fees. now I can spend that time with our customers building relationships. In our business we have many different fee structures and the flexibility of the Groundwork app allows me to accommodate all my customers needs. Additionally the customer service at Groundwork is excellent. They are there for me whenever I need them. I love the chat feature as you get instant replies to simple questions without waiting on hold or initiating a help desk ticket like so many other places require.

    Cons

    The only downside of the app is the ability of the customers to stop or suspend their payments without approval.

    Groundwork FAQs and common questions

    Groundwork has the following pricing plans:
    Starting from: $10.00/month
    Pricing model: Subscription


    Groundwork has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Groundwork supports the following languages:
    English


    No, Groundwork does not have an API available.


    Groundwork offers the following support options:
    Email/Help Desk, Chat

    Related categories