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GymMaster vs Hapana Comparison (2026)
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Good recommendations?
Overview
GymMaster is an easy-to-use, complete business management system for health & fitness clubs. Spend more time doing what you love with a system you can rely on.
Hapana is gym and boutique studio management software for fitness, wellness, and human performance brands, from one location to many. Class booking, recurring billing, payments, member management, marketing, reporting and a branded member app in one connected platform, with control across sites.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
173
5
4
3
2
1
137
25
6
1
4
- Value for money
- Ease of use
- Features
- Customer support
92%
would recommend this app4.4
97
5
4
3
2
1
71
15
0
2
9
- Value for money
- Ease of use
- Features
- Customer support
79%
would recommend this appPros
“The software has become the backbone of our business, handling memberships, billing, access control, communication and reporting in one system.”
BW
Ben W.
Managing Director
“We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work.”
Mitchell F.
IT
“We changed our management system around the covid outbreak and were really relieved with the support GymMaster extended to users throughout this time.”
RM
Richelle M.
Office Administrator
Pros
“We’ve been able to manage class schedules, memberships, billing, and communications all in one place, which has saved us time and improved consistency across locations”
LG
Leo G.
Owner
“Every update seems to bring new tools that actually solve real challenges, whether it's automating follow-ups with leads, tracking performance, or improving member retention. If you're a gym owner looking for an all-in-one solution to scale your business, I can't recommend Hapana highly enough.”
LG
Leo G.
Owner
“Class scheduling, check-ins, billing, marketing, and reporting are all streamlined in one place, saving us countless hours each week.”
LG
Leo G.
Owner
Cons
“some of the new support crew not as good as the originals- be good to get annual check in with a real expert to look over how we are using gymmaster and show us new updates / capabilities that we could use better”
tb
troy b.
owner
“We honestly struggle to find any major negatives.”
BW
Ben W.
Managing Director
“The billing if a members payment fails a few times it disconnects from using it and have to speak to member where in mindbody it just keeps allowing tries”
TT
Tracy T.
Admin
Cons
“At times the workflows and GROW can be overhelming - it is frustrating not being able to edit our own emails in the flow.”
AB
Abbey B.
Studio Manager
“We raise an issue and the reply we get doesn't fix or address anything and the buck is passed between them and our franchisor.”
ml
mic l.
owner
“Load time, Reporting faults, functions can be clunking (A-Z POS process).”
JP
Joshua P.
Club Manager
- Vendor responds to reviews
- Last review20 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features180
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Collections
- Automated Scheduling
- Autonomous Task Execution
- Availability Management
- Barcode/Ticket Scanning
- Belt Ranking Classification
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Management
- Capacity Management
- Certification Tracking
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Community Management
- Confirmations/Reminders
- Contract/License Management
- Credit Card Processing
- Cross-system Integration
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Mobile App
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Collection
- Data Import/Export
- Discount Management
- Drag & Drop
- Dues Management
- Electronic Forms
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Exercise Library
- Facility Scheduling
- Financial Reporting
- Fitness Assessments
- Fitness Performance Tracking
- Fitness Plan
- For Dance Studios
- For Gyms
- For Martial Arts
- For Salons and Spas
- For Yoga/Pilates Studios
- Gamification
- Goal Setting/Tracking
- Group Scheduling
- Hybrid Trainer
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Generation
- Lead Management
- Loyalty Program
- Marketing Automation
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Membership Signup
- Merchandise Sales
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Trainer
- PCI Compliance
- Parent Portal
- Payment Processing
- Payroll Management
- Personalization
- Point of Sale (POS)
- Price/Margin Management
- Proactive Assistance
- Promotions Management
- Push Notifications
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reports & Dashboards
- Reputation Management
- Reservations Management
- Resource Scheduling
- Rewards Program
- Room Booking
- SMS Marketing
- SMS Messaging
- Sales Reports
- Scheduling
- Scheduling & Reservations
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Social Media Integration
- Staff Management
- Staff Scheduling
- Student Management
- Summary Reports
- Task Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time Clock
- Timesheet Management
- Transaction History
- User Management
- Virtual Classroom
- Visitor Management
- Wait List Management
- Waitlist Status Tracking
- Waiver Management
- Website Integration
- Website Management
- eCommerce Management
- Total features85
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Collections
- Automated Scheduling
- Autonomous Task Execution
- Availability Management
- Barcode/Ticket Scanning
- Belt Ranking Classification
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Analytics
- Campaign Management
- Capacity Management
- Certification Tracking
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Community Management
- Confirmations/Reminders
- Contract/License Management
- Credit Card Processing
- Cross-system Integration
- Customer Accounts
- Customer Database
- Customer Engagement
- Customer History
- Customer Mobile App
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Categories
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Collection
- Data Import/Export
- Discount Management
- Drag & Drop
- Dues Management
- Electronic Forms
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Management
- Employee Scheduling
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Exercise Library
- Facility Scheduling
- Financial Reporting
- Fitness Assessments
- Fitness Performance Tracking
- Fitness Plan
- For Dance Studios
- For Gyms
- For Martial Arts
- For Salons and Spas
- For Yoga/Pilates Studios
- Gamification
- Goal Setting/Tracking
- Group Scheduling
- Hybrid Trainer
- In-person Trainer
- Instructor Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Generation
- Lead Management
- Loyalty Program
- Marketing Automation
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Management
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Membership Signup
- Merchandise Sales
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Multi-Location
- Multiple User Accounts
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Trainer
- PCI Compliance
- Parent Portal
- Payment Processing
- Payroll Management
- Personalization
- Point of Sale (POS)
- Price/Margin Management
- Proactive Assistance
- Promotions Management
- Push Notifications
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reports & Dashboards
- Reputation Management
- Reservations Management
- Resource Scheduling
- Rewards Program
- Room Booking
- SMS Marketing
- SMS Messaging
- Sales Reports
- Scheduling
- Scheduling & Reservations
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Social Media Integration
- Staff Management
- Staff Scheduling
- Student Management
- Summary Reports
- Task Management
- Task Scheduling
- Team Management
- Template Management
- Third-Party Integrations
- Time Clock
- Timesheet Management
- Transaction History
- User Management
- Virtual Classroom
- Visitor Management
- Wait List Management
- Waitlist Status Tracking
- Waiver Management
- Website Integration
- Website Management
- eCommerce Management
Integrations
- Total integrations10
- ActiveCampaign
- GetResponse
- GoCardless
- Google Calendar
- Meta for Business
- PayPal Payments
- Paysafe
- QuickBooks Online Advanced
- Stripe Payments
- WordPress
- Xero
- Zapier
- Zoom Workplace
- Total integrations7
- ActiveCampaign
- GetResponse
- GoCardless
- Google Calendar
- Meta for Business
- PayPal Payments
- Paysafe
- QuickBooks Online Advanced
- Stripe Payments
- WordPress
- Xero
- Zapier
- Zoom Workplace
