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Jackrabbit Swim vs Class Manager Comparison (2026)

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Good recommendations?

Jackrabbit Swim

Class Manager

Overview

Spend less time on admin and more time teaching with all-in-one swim school management software.

Class Manager is a cloud-based class administration software, which enables swimming and tennis clubs, and martial arts, dance, and gymnastics studios to manage customers, payments, billing, messaging, attendance tracking, invoicing, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

227

133

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.8

175

137

Value for money

Ease of use

Features

Customer support

95%

would recommend this app

Pros

“Sometimes small reports like finding out people on payment plans or installments would be good instead of looking at all outstanding payments as a whole just helps in transparency and communication with clients and customers instead of looking through the whole file for multiple people.”

Phiona O.

Customer service representative

“We operate a year round swim school and I appreciate the different venues of support that is easily available when issues arise (chat, submit a ticket, schedule a call)”

Cole Y.

Owner

“Downloading individual PDF pages, to send progress reports to families without having it include the progress of the whole class.”

Remylee A.

Aquatic Coordinator

Pros

“I like being able to offer a free trial and then the system automatically checks with the customer to get information about whether they would like to continue.”

Matt S.

Director

“The system also saves a lot of time on admin and gives parents and easy way to register for classes.”

Danielle E.

Principal

“We strongly advise others to avoid making the same error.”

Adam H.

Director and Teacher

Cons

“The system is difficult to navigate, requires too many clicks to accomplish a task - for example, just to vie the calendar at a particular location it requires multiple steps to access the calendar, change criteria, click the location, click enter before the location calendar comes up.”

Kyle T.

Owner

“Even though students may come in in May and not leave until August or September, they may come back to do a lesson or two in October November before we close. If I have to put the family into the lead file, I no longer have access to use their credit card for payment. ”

James O.

Owner

“Some things like gift cards, promo codes, and the new calendar view are difficult to work with.”

Nia G.

Customer Service Manager

Cons

“Payments are routinely mishandled—on multiple occasions, customers have been charged twice, leading to complaints and frustration from parents, and in some cases, refund requests.”

Adam H.

Director and Teacher

“The customer service has only exacerbated the situation. Despite reaching out numerous times for support, we are often met with either no response or unhelpful answers that fail to address the core issues we are facing.”

Adam H.

Director and Teacher

“It’s clear that this company does not prioritize customer satisfaction or even understand the real-world needs of the businesses using their platform.”

Adam H.

Director and Teacher