RecTrac vs SmartRec

RecDesk

MyRec.com

DSE Rec

RecDesk is cloud-based recreation management software designed to simplify the way recreation organizations in the US & Canada manage their operations

MyRec.com is a recreation management platform that helps parks and recreation professionals manage registrations, facility reservations, point-of-sale (POS) processes, reporting, and form creation, among other processes.

Tailored Recreation Management Software designed by recreation professionals.

RecTrac is a cloud-based solution designed to help small to large recreational organizations manage reservations and schedule activities for clients.  Key features include payment processing, expense/income tracking, roster management, ID scanning, customer app, and reporting.

Activity Dashboard

Activity Management

Attendance Management

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Budget Management

Calendar Management

Check-in/Check-out

Child Care

Class Scheduling

Communication Management

Contract/License Management

Customer Accounts

Customer Database

Customizable Forms

Customizable Reports

Document Management

Electronic Payments

Email Management

Employee Management

Equipment Tracking

Event Calendar

Event Management

Event Scheduling

Event Ticketing

Facility Management

Facility Scheduling

Family Memberships

Inventory Management

Inventory Tracking

League/Team Management

Maintenance Management

Marketing Automation

Membership Management

Merchandise Management

Point of Sale (POS)

Recurring/Subscription Billing

Registration Management

Reminders

Rental Management

Reporting & Statistics

Self Service Portal

SMS Messaging

Volunteer Management

Wait List Management

Website Integration

RecTrac

Web-based

iPad

iPhone

Windows

Android

Chromebook

CivicPlus Recreation Management

SmartRec

Basic

Sr Business Systems Specialist

I've been using the for software for 19 years and have a great relationship with the customer support and sales teams.

Recreation Coordinator lll

I have been using it for 25 years now.   While it has been frustrating trying to learn how to program over the years, the customer support has come a long way.  

Golf Professional, Clubhouse Manager

There are so many different options, that it is sometimes difficult to navigate.

Recreation Supervisor

It is difficult to navigate and even more difficult to train new staff to use.

Owner & Director

The time needed to train staff to use the program and the software not being intuitive is the biggest drawback.

Operations Analyst

I wish there was some more simplified customization available.

Administration Assistant

The integration program was a connectivity issue for years.

Secretary to Director

I told her that the last time we purchased this all of this was built for us and she said that now they want us to know how the back end of the system works so we won't have to call customer service so often.  

Senior Administrative Assistant

There was no customer service or help with the software.

I stopped her 2 trainings in and said none of us had this type of computer experience to navigate through this.  

User Interface

Customer Support

Ease of Use

Integrations

Training and Learning Curve

Small Business

Mid-size Business

Large Enterprises

Vermont Systems

Cvent Event Management

Cvent Event Management provides online event planning and management, web survey and email marketing solution for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

Uplifter

Uplifter streamlines membership management with automated registration, payments, and performance tracking. Customizable for sports clubs, dance studios, and gymnastics academies, it offers flexible workflows, secure payments, and mobile-friendly tools to simplify operations and improve efficiency.

iClassPro

iClassPro is a cloud-based class management software designed to help activity centers manage administrative operations such as attendance tracking, class scheduling, billing, and more. Key features include key performance indicator (KPI) monitoring, self-service portal, and skill assessment.

More than camp registration software. Amilia combines online registration and e-commerce, to create a seamless user experience that allows you to do more while managing less. It's the camp management solution you've been waiting for.

Access Controls/Permissions

Accounting

Accounting Integration

Activity Tracking

Alerts/Notifications

Attendance Tracking

Attendee Tracking

Automated Scheduling

Class Management

Class Registration

Client Management

Client Portal

Credit Card Processing

Customer Management

Customizable Branding

Customizable Fields

Data Import/Export

Discount Management

Donor Management

Dues Management

Email Marketing

Email Reminders

Email Templates

Enrollment Confirmation

Event Registration

Faculty/Staff Management

Financial Analysis

Financial Reporting

For Campgrounds

For Dance Studios

For Martial Arts

Forms Management

For Summer Camps

Fundraising Management

Group Registration

Invoice Management

Medical Management

Member Accounts

Member Communication

Member Database

Member Directory

Member Management

Member Portal

Membership Renewals

Membership Signup

Mobile Access

Mobile Alerts

Mobile App

Multiple User Accounts

Online Booking

Online Forms

Online Payments

Online Registration

Onsite Registration

Payment Plans

Payment Processing

Program Management

Real-Time Reporting

Refund Management

Sales Reports

Scheduling

Self Check-In/Check-Out

Skills Tracking

Jackrabbit Dance

Mindbody

Camp & Class Manager

Kicksite

Starter

Growth

Plus

Senior Program Manager

SmartRec allows us to automatically charge families for monthly child care costs, have immediate enrollment for programs, and generally manage our registrations.

President CEO

By streamlining administrative tasks, SmartRec has allowed our team to spend less time on the computer and more time actively engaging with our customers.

Parks and Recreation Supervisor

That creating an account doesn't finish the registration. That there is no team or schedule creation feature, and no communication feature.

Registration

I also love the organized home page that lets you see the most recent registrations, merchandise orders, and more.

Furthermore, the current system does not support the inclusion of volunteers, making it impossible to set them up within this platform currently.

Operations Manager

I like that someone can do their registration and input their own information as well as sign forms.  

There is a lack of responsiveness for phone inquiries, forcing users to communicate all issues via chat.

SmartRec does not quite provide an easy system for this documentation.

Senior Director of Finance and Operations

We would also like membership status to be applied to facility booking renters as we can do for Activities.

Customer service representatives often expect individuals to resolve their own problems, providing little support for recurring issues that cause frustration.

It is not possible to send an email containing links and customize it as needed.  

Managing Director

The ability to put program registration into the customers hands

Director of Operations

Its great for programs that are one time programs such as camps, drop in classes etc.

The platform’s intuitive design and user-friendly interface have greatly improved our staff’s efficiency and productivity.

Software Engineer

The pricing model may drive away smaller businesses, and teams with limited budgets.

Smart Rec is not ideally suited for this procedure, resulting in a complicated and multi-step experience.

Owner

It is not integrated into a website so you need two different platforms

However, you can send a pdf, which does not achieve the desired result.

Also if you have to stop payments or make changes it is very difficult to do.  

I really enjoy that Adult and Youth Programs can be accessed through the same interface.

Our adjustment to SmartRec was fairly smooth with few hiccups.