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SmartRec by Amilia is a powerful recreation software that empowers agencies to better serve their community. From optimizing resource allocation to making it effortless for residents to find, register, and pay for activities online, SmartRec offers all the features you need to create a sustainable agency. SmartRec also offers agencies access to a robust ecosystem of partners that they can connect to seamlessly and leverage to help evolve and grow with today's communities.
Typical customers
Platforms supported
Support options
Training options
Starting from
99
Starting from
89
Per month
Flat Rate
Value for money
4.1
/5
123
Starting from
99
Value for money contenders
Functionality
3.9
/5
123
Total features
91
14 categories
Functionality contenders
Overall Rating
4.4
/5
123
Positive reviews
66
41
11
3
2
Overall rating contenders
Rhys O.
Sports, 1-10 employees
Used daily for 1-2 years
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Everything is all in one place. The system allows our program to keep things organized and works within our business framework. It makes things simple for us on the business end of things and clients on the consumer end of things.
Amilia is a great platform with tons of features. There was a learning curve when adopting the platform, however the on-boarding and support team were super pleasant to work with (and still are). Suggestions that I have made have been implemented and team does actually value input from the clients to find ways to make the system better.
While not an overall deterrent, it was difficult to manage payments in some cases as payment info was not saved. This however has been amended and now clients can choose to save their credit card info. It would be beneficial to have all payment info automatically saved, however I understand the stipulations and hold-backs on this (privacy etc). A few other items that I’ve had have been resolved and the system has been updated accordingly!
Natalie F.
Sports, 11-50 employees
Used daily for less than 6 months
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I was sold something that I was unable to use after being promised that it could be customized to fit my business. There is a contract involved and I ended up paying for 2 different platforms since Amilia was not something that I could work with.
Many features with plenty of bells and whistles. Can be customized to an extent and would be a useful platform for many businesses.
I was not able to use the software for my business. It showed families the amount a year of classes would cost and wouldn't allow for the payment options that they have been accustomed to since I opened. Setup was tedious and very complex.
Jennifer D.
Recreational Facilities and Services, 51-200 employees
Used daily for 1-2 years
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Overall it is ok
The activities are easy to set up. Clients are easy to put in
Reports- I would like more detailed reports- It would be nice to pull a report on multipass use- date and time How it lags- it is super slow at times
Jason S.
Sports, 11-50 employees
Used daily for 6-12 months
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Love it!
It is very user friendly for staff and customers.
The contract section needs to have a few more features.
Thanks so much for the review Jason! We're happy to hear you love using Amilia :)
Gord P.
Sports, 11-50 employees
Used daily for 6-12 months
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One of the best companies I have dealt with
Easy to set up Lots of Flexibility to deal with different scenarios Staff is accountable and fixes problems very quickly
If there is a flaw it is that team makes the platform so customizable that sometimes snags occur.