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SmartRec
5
76
4
50
3
16
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for today's community.
Table of Contents
SmartRec - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
SmartRec overview
What is SmartRec?
SmartRec by Amilia empowers businesses, community organizations and Parks & Recreation agencies to better serve their community with activities. Sell classes, memberships, programs, drop-ins, private lessons, facility bookings, merchandise, and more online. Manage restrictions and in-store visibility based on age, gender, location, membership, skill, or the number of available spots.
From optimizing resource allocation to making it effortless for your community to find, register, and pay for activities online, SmartRec offers all the features you need to create a sustainable organization.
Starting price
per month
Pros & Cons
Customer Support
Ease of Use
Registration
Membership and Rentals
Pricing
Setup
SmartRec’s user interface
SmartRec review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
3.9
Ease of use
4.1
Customer support
4.6
Reviews sentiment
What do users say about SmartRec?
Users say SmartRec is easy to use for both administrators and clients, with a user-friendly interface and smooth online registration process. They appreciate the robust features for class and client management, flexible payment processing, and responsive customer support that helps resolve issues quickly. Most find setup straightforward, and they value ongoing improvements and new features added regularly.
Some report challenges with reporting customization, occasional difficulties during setup, and a learning curve for less tech-savvy users. They mention that certain features and mobile functionality could be improved, and a few note that customer service experiences can vary depending on the issue.
Select to learn more
Who uses SmartRec?
Based on 147 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SmartRec's key features
Most critical features, based on insights from SmartRec users:
All SmartRec features
Features rating:
SmartRec alternatives
SmartRec
Starting from
99
Per month
FunJoin
Starting from
249
Per month
Corsizio
Starting from
0.15
One-time payment
Jumbula
Starting from
15
Per month
SmartRec pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- Geographic Segmentation Tools
- Merchandise
- Support Included
- Implementation & Training
- Facility management
- Configurable Forms
- Online Registrations
- Memberships
- Fundraising
- Reporting Tools
- Staff Management
- Discounts & Promotions
- Marketing Tools
- Dedicated Account Manager
User opinions about SmartRec price and value
Value for money rating:
To see what individual users think of SmartRec's price and value, check out the review snippets below.
Herschel L.
Manager of Enterprise Software
Stacey M.
Senior Program Manager
SmartRec integrations (15)
Integrations rated by users
We looked at 147 user reviews to identify which products are mentioned as SmartRec integrations and how users feel about them.
Integration rating: 4.7 (3)
Integration rating: 2.5 (2)
“I use Zapier to connect Kiwiform with the other tools I use. Works well.”
“Zapier connects Kiwiform with the rest of my stack, making it easy to automate repetitive workflows without writing custom integrations.”
Ishita J.
Visual Designer
Integration rating: 5.0 (2)
SmartRec customer support
What do users say about SmartRec customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SmartRec customer support.
Widely noted by reviewers, SmartRec's customer service team is highly available, responsive, and quick to resolve issues or questions.
A significant portion of users appreciate the knowledgeable and friendly support staff who provide helpful guidance and training.
Frequently reported by users, onboarding and ongoing support are comprehensive, making transitions and setup much smoother.
Broad user base values the team's willingness to listen to feedback and continuously improve the platform based on user needs.
Support options
Training options
To see what individual users say about SmartRec's customer support, check out the review snippets below.
“We are so thankful for their customer service and the time they out in to work with us, hear our feedback, and continue to develop their program to fit the needs of Park and Recreation Agencies.”
Chelsey A.
Recreation Supervisor
“The customer service is first rate. Whenever we have a question or concern the Customer Service team is always available to give a quick answer to any issue we have.”
Matt V.
Director of Parks and Recreation
“Furthermore, the current system does not support the inclusion of volunteers, making it impossible to set them up within this platform currently.”
Susan W.
Registration
“We are just stuck with the service if we are not happy.”
Tanya B.
Operations Manager
SmartRec FAQs
SmartRec has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. Does SmartRec support mobile devices?
SmartRec supports the following devices:
iPhone, iPad, Android
Q. What level of support does SmartRec offer?
SmartRec offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
