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TrueCoach vs Hexfit Comparison

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Overview

Category Leaders

TrueCoach is an online coaching platform for personal trainers and coaches, offering the fastest workout builder, seamless...

A complete, simple and efficient solution that allows professionals to manage their clients in order to better support them.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet
No videos yet

Pricing

Starting from

25.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

841

5

4

3

2

1

667

155

16

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

41

5

4

3

2

1

21

17

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Overall UI is beautiful and easy to navigate. Easy for clients to setup their account and integrate with MyFitnessPal which is a great plus point.
Very easy customer service is awesome and they are so helpful plus they were awesome over COVID.
TrueCoach is extremely user friendly, both for me and my clients. I especially love how great their customer support team is, very responsive.

Pros

I found the software very user friendly and the program set up is really great. Also your software support was really great.
The quality of the images are awesome. Easy to share your program to your customers.
Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues.

Cons

Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos.
One thing I find missing is the ability to do a one-time charge to a clients account. I also have found the process of cancelling and restarting a program to be a bit confusing at first.
Clients have complained about watching the demo videos and their own music being shut off.

Cons

What I don't like is that my clients have trouble connecting, I have to copy and paste the link and email it to them every time. I also am disappointed that you cannot do group classes.
My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit.
No video for the software yet. You have to book an appointment to learn how to use the software.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features26
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Electronic Payments
  • Employee Management
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • For Gyms
  • Hybrid Trainer
  • In-person Trainer
  • Membership Management
  • Mobile App
  • Multi-Location
  • Nutrition Program
  • Online Trainer
  • Payment Processing
  • Progress Tracking
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Secure Login
  • Self Check-In/Check-Out
  • Third-Party Integrations
  • Transaction History
  • eCommerce Management
  • Total features34
  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Electronic Payments
  • Employee Management
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • For Gyms
  • Hybrid Trainer
  • In-person Trainer
  • Membership Management
  • Mobile App
  • Multi-Location
  • Nutrition Program
  • Online Trainer
  • Payment Processing
  • Progress Tracking
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Secure Login
  • Self Check-In/Check-Out
  • Third-Party Integrations
  • Transaction History
  • eCommerce Management

Integrations

  • Total integrations1
  • ActiveCampaign
  • ClassPass
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace
  • Total integrations3
  • ActiveCampaign
  • ClassPass
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace