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TrueCoach Logo

TrueCoach

The #1 Online Platform Built For Coaches and Gym Owners

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(7)

TrueCoach Pricing, Features, Reviews and Alternatives

TrueCoach product overview

Price starts from

25

/user

Per month

What is TrueCoach?

TrueCoach is a web-based personal trainer platform designed for fitness trainers, coaches and physical therapists to track clients' workouts and monitor training progress. It offers robust tools for designing complete training programs that can be shared with clients in daily or weekly modules. The solution helps physical trainers to streamline administrative works and manage client communications efficiently.

Key benefits of using TrueCoach

Build customized workout plans for each client using TrueCoach's workout templates and share with them via multiple channels.

Automated email delivery allows trainers to schedule and send emails to their clients automatically.

The real-time chat feature allows both clients and trainers to communicate with each other and exchange information.

Robust data analytics capabilities allow trainers to visualize and analyze the workout activities of their clients and closely monitor their progress.

Custom theming allows users to design and personalize their interface with interactive images and videos.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

Webinars
Live Online
Videos
Documentation

TrueCoach pricing information

Value for money

4.6

/5

819

Starting from

25

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TrueCoach features

Functionality

4.6

/5

819

Total features

25

3 categories

Most valued features by users

Attendance Tracking
Payment Processing
Membership Management
Electronic Payments
Customizable Branding
Communication Management
Nutrition Program
Fitness Plan

Functionality contenders

TrueCoach users reviews

Overall Rating

4.8

/5

819

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.04/10
Rating distribution

5

4

3

2

1

650

151

15

3

0

Pros
Overall UI is beautiful and easy to navigate. Easy for clients to setup their account and integrate with MyFitnessPal which is a great plus point.
Very easy customer service is awesome and they are so helpful plus they were awesome over COVID.
TrueCoach is extremely user friendly, both for me and my clients. I especially love how great their customer support team is, very responsive.
Cons
Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos.
One thing I find missing is the ability to do a one-time charge to a clients account. I also have found the process of cancelling and restarting a program to be a bit confusing at first.
Clients have complained about watching the demo videos and their own music being shut off.

Overall rating contenders

Overall Rating

Overall I really like this software

Reviewed 2 years ago

Transcript

Meg: Hey, my name is Meg. I'm a personal trainer, specifically online personal training. And I would...

PC
AvatarImg

Peter C.

Owner

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

The best software for Personal Trainers / Online Trainers / Fitness Coaches

Reviewed 2 years ago

Transcript

Peter: Hi, my name is Peter. I'm an in-person and online personal trainer in the fitness industry, and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great remote coaching software

Reviewed 2 months ago

Great. So good for my coaching business! Means I can manage so many more clients than before

Pros

TC is very convenient and streamlined to use. I can get programs out to remote clients quickly and they’re great quality from a customer perspective

Cons

Sometimes fiddly when writing up different days, can’t save a draft without filling in all the exercises

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Success is all thanks to TrueCoach

Reviewed 2 months ago

Overall experience: Excellent!

Pros

I’ve been using TrueCoach for a LONG time (since it was originally called “fitbot” and didn’t have an app!). I love that the team is always improving the software for both clients and trainers. Because of TC, I’ve been able to grow my business into a six-figure coaching program where I can have a handful of customized clients AND pre-made programs for more passive clients/passive income. It’s user-friendly...

Cons

Least favorite parts about TC: - Managing subscriptions was complicated for me since I wasn’t able to do one-time billing as well. I bill my clients separately now. - I do wish we could have days where instead of adding a workout, we can add a write up. So no A, B, C sequencing. I just use the workout format to write in educational posts for my clients and it works fine but I’d love if there was a plain option (kind of like rest days but not rest days). - I wish I could organize my clients into “folders” rather than tagged groups. Having folders to click on would be SO helpful instead of having a long list and then always needing to click on the tag I want to focus on.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Great Interface but...

Reviewed a month ago

All of my clients are individuals. I do zero group training. At first TrueCoach was great, but the more clients I get on the platform the more issues I have. Customer Service has been great at responding but only responding. Unfortunately problem resolution has been non-existent. And now TC has just increased the monthly cost. Unless something changes I am planning to migrate my clients over to a new platform, probably TrainHeroic.

Pros

The best thing about TrueCoach is that the client-side interface is very simple and easy to use. From the coaching side it's also very simple to onboard a new client. The next best thing is its integration with MyFitnessPal.

Cons

1. There is no simple daily body weight reading input. You have to create a "metric" for daily body weight as a workaround. 2. The coaching apps have zero functionality besides allowing you to view activity and send messages. Any program changes or assignments need to be done from a web browser. The android coach app just doesn't work. I get zero notifications. On some clients trying to view...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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An Honest Review from a Real Trainer

Reviewed 2 months ago

When I first started with TC I had an awesome onboard and first 6 months. When TC overhauled the user experience I contemplated leaving the software. I didn't think the update was clearly communicated and it caught myself and my coaching clients off guard. Since that major update, TC has communicated better and their support team has been very useful in helping me and my clients navigate some of their increased security features and also manually run sales reports for me during tax season. Those little support pieces go a long way with me.

Pros

I love the integration with Stripe. That feature alone sold me on the use of TrueCoach. Being able to take client payments and have the client manage their payment method saves me time and makes the onboarding process way less complicated.

Cons

The client check boxes during the UE can be confusing. If a client completes a workout, I think it should be assumed that all the movements were done.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TrueCoach Software Review

Reviewed 2 months ago

I just wanted to note that I own the company but do have two trainers that work with me. There was no option for independent contractors under the drop down menu in the previous section when asking about company size only "employees" and since they are not employees I chose myself as the answer for how many are in the company but there are two other individuals that train with me as independent contractors.

Pros

The customization of everything! I have used Trainerize in the past and I thought it was a little bit more on the playful/less serious side of training and that was not suited for me. I want the best software for my clients with the ability deliver a professional-level service. TrueCoach allows me to customize anything and everything that I need for my programming in the easiest way.

Cons

There is no option to charge for individual personal training sessions. I want to be able to customize all of my pricing for my clients and do invoicing through TrueCoach as a one-stop shop for my invoice and I can not do that right now with the current product/payment options. I talked with customer service and it looked like there was a way to do it if I would set up a recurring weekly plan and...

TrueCoach FAQs and common questions

Q. What type of pricing plans does TrueCoach offer?

TrueCoach has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of TrueCoach?

TrueCoach has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does TrueCoach support?

TrueCoach supports the following languages:
English


Q. Does TrueCoach support mobile devices?

TrueCoach supports the following devices:
Android, iPad, iPhone


Q. Does TrueCoach offer an API?

No, TrueCoach does not have an API available.


Q. What level of support does TrueCoach offer?

TrueCoach offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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