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TrueCoach Logo

TrueCoach

4.8
(838)

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The #1 Online Platform Built For Coaches and Gym Owners

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(9)

TrueCoach Pricing, Features, Reviews and Alternatives

TrueCoach FAQs

Q. What type of pricing plans does TrueCoach offer?

TrueCoach has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of TrueCoach?

TrueCoach has the following typical customers:
Freelancers, Mid Size Business, Small Business

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Q. What languages does TrueCoach support?

TrueCoach supports the following languages:
English

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Q. Does TrueCoach support mobile devices?

TrueCoach supports the following devices:
Android, iPad, iPhone

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Q. Does TrueCoach offer an API?

No, TrueCoach does not have an API available.

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Q. What other apps does TrueCoach integrate with?

TrueCoach integrates with the following applications:
Stripe

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Q. What level of support does TrueCoach offer?

TrueCoach offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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TrueCoach product overview

What is TrueCoach?

TrueCoach is a web-based personal trainer platform designed for fitness trainers, coaches and physical therapists to track clients' workouts and monitor training progress. It offers robust tools for designing complete training programs that can be shared with clients in daily or weekly modules. The solution helps physical trainers to streamline administrative works and manage client communications efficiently.

Key benefits of using TrueCoach

Build customized workout plans for each client using TrueCoach's workout templates and share with them via multiple channels.

Automated email delivery allows trainers to schedule and send emails to their clients automatically.

The real-time chat feature allows both clients and trainers to communicate with each other and exchange information.

Robust data analytics capabilities allow trainers to visualize and analyze the workout activities of their clients and closely monitor their progress.

Custom theming allows users to design and personalize their interface with interactive images and videos.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

Webinars
Live Online
Videos
Documentation

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TrueCoach pricing information

Value for money

4.6

/5

838

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TrueCoach features

Functionality

4.6

/5

838

Total features

27

3 categories

Most valued features by users

Attendance Tracking
Payment Processing
Billing & Invoicing
Calendar Management
Membership Management
Electronic Payments
Customizable Branding
Customer Database

Functionality contenders

TrueCoach users reviews

Overall Rating

4.8

/5

838

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.01/10
Rating distribution

5

4

3

2

1

664

155

16

3

0

Pros
Overall UI is beautiful and easy to navigate. Easy for clients to setup their account and integrate with MyFitnessPal which is a great plus point.
Very easy customer service is awesome and they are so helpful plus they were awesome over COVID.
TrueCoach is extremely user friendly, both for me and my clients. I especially love how great their customer support team is, very responsive.
Cons
Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos.
One thing I find missing is the ability to do a one-time charge to a clients account. I also have found the process of cancelling and restarting a program to be a bit confusing at first.
Clients have complained about watching the demo videos and their own music being shut off.

Overall rating contenders

MW
AvatarImg

Megan W.

Head Trainer

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

Overall I really like this software

Reviewed 3 years ago

Transcript

Meg: Hey, my name is Meg. I'm a personal trainer, specifically online personal training. And I would...

PC
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Peter C.

Owner

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

The best software for Personal Trainers / Online Trainers / Fitness Coaches

Reviewed 3 years ago

Transcript

Peter: Hi, my name is Peter. I'm an in-person and online personal trainer in the fitness industry, and...

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Andrew B.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best programming software I have used

Reviewed 5 years ago

I have no longer had to rely on using an excel or google sheets type format that is awkward for writing and can get confusing the longer you use it. Clients love the ease of use of TrueCoach and communication has never been better.

Pros

Do you want to spend more time then is necessary programming? This software greatly enhances your ability to effectively and efficiently deliver programming to clients. Reviewing results and communication is seamless. Its design allows for organizing what your plan is and then translating that to a program that delivers it in an attractive format . Their new app is incredible.

Cons

Sometimes it is a little slow to respond, something I know they are working on

Vendor response

Thank you for the kind words Andrew. We truly appreciate your support.

KM
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Kerry M.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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True Coach helps me save time and serve my clients better!

Reviewed 3 years ago

I love True Coach!

Pros

I love the ease of creating programs and the flexibility to edit the templates I create. I am very happy that my clients enjoy using it too and can navigate the app with ease. I especially like the quality of movement demonstrated in the videos. I find being able to add my own videos essential and I appreciate that feature.

Cons

Some times glitchy. Frustrating to use with my iPad when designing workouts or needing go change something on the fly. Lack of diversity in body sizes and races in videos. I wish clients had ability to move a workout to a différente day or edit which day it was completed on if they do a workout from the past. I would love it if I could hear the app tally total volume of reps and amount of weight lifted as well as more automaticity in programming out acute variables for progressions (the only feature I miss from trainerize). I need a tutorial on the metrics feature. I need to go see if I can find some help. I really like this feature but haven’t take the time to use it fully.

CK
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Cary K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Leaving in a week for a better platform

Reviewed a year ago

Excited at first, and then just dreaded logging in after a few months. I’ve grown as a coach, and the platform has refused to grow at all. In fact, they broke the client app, and still haven’t fixed it. It just makes me sad to think about, now.

Pros

Truecoach is good for a brand new coach with less than 5 clients, that needs to get organized. After that, the platform gets overwhelmed with its own features and poor design.

Cons

The coaching interface is cumbersome. Programming and tweaking is painful and tedious. It’s like they launched the product, and then stopped improving it. There are 3 platforms that are less expensive and do the same thing, now. And, truecoach had the audacity to raise the price with no improvements, and then roll out features to cost their customers more money each month for services that are easily available for less. Truecoach is just trying to trap customers into feeling like all their stuff is on one half-baked platform.

RU
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Rebekah U.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loyal customer

Reviewed a year ago

I’ve used TrueCoach as my first and only training app for clients. It’s been the most successful and easy to onboard clients. i have looked into other programs but they don’t offer as much

Pros

The ease of use for both myself and my clients is what I love. Everything is streamlined and very user friendly

Cons

I would like for there to be a one time payment option for training. That way I don’t have to worry about having to go back and cancel a subscript someone wants just one month of a service

DJ
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Daniel J.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is the the tool that can make or break your business!

Reviewed 3 years ago

TC has been a great tool AND group to work with - the team is incredibly responsive and the periodic updates to the software have been welcome (payments has been a huge plus).

Pros

TrueCoach does the best job helping me connect with my clients. The variety of ways in which I can create touchpoints remotely is incredibly helpful in terms of providing top-notch a service.

Cons

In my opinion, nothing anyone creates will replace the experience of in-person 1-to-1 training. Occasional technical glitches like the site freezing while I am programming a workout can be frustrating but not terrible enough to make me question if I should use another tool.

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