Virtuagym vs Gym Assistant

Google Calendar

Connecteam

Google Workspace

Google Calendar is an online calendar solution that enables users to manage business and personal schedules. The platform offers calendar migration options, allowing users to integrate existing calendars, including those from Microsoft and IBM. Google provides comprehensive tools and resources to facilitate data migrations into the Google Workspace ecosystem.

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Suited for Gyms, Personal Trainers, and Fitness Clubs, Virtuagym is an all-in-one Fitness software that provides the infrastructure for your business to manage members, recurring payments, a client app, and other fitness business needs.

Access Controls/Permissions

Accounting

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Appointment Management

Appointment Scheduling

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Belt Ranking Classification

Billing & Invoicing

Billing Portal

Calendar Management

Calendar/Reminder System

Capacity Management

Class Management

Class Scheduling

Client Management

Client Portal

Client Profiles

Confirmations/Reminders

Contact Database

Contact Management

Contingency Billing

Contract/License Management

Credit Card Processing

Customer Database

Customizable Branding

Customizable Invoices

Customizable Templates

Document Management

Document Storage

Dues Management

Dunning Management

eCommerce Management

Electronic Payments

Employee Management

Employee Portal

Employee Scheduling

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Exercise Library

Facility Scheduling

Financial Management

Fitness Assessments

Fitness Plan

For Dance Studios

Forecasting

For Gyms

For Martial Arts

For Yoga/Pilates Studios

Gamification

Goal Setting/Tracking

Group Scheduling

Health Coaching

Health Monitoring

HR Management

Hybrid Trainer

Instructor Management

Interaction Tracking

Internal Chat Integration

Inventory Management

Invoice Creation

Invoice History

Invoice Management

Lead Generation

Lead Management

Lead Qualification

Life Coaching

Marketing Automation

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Member Types

Mobile Access

Mobile App

Monitoring

Multi-Currency

Multi-Location

Nutrition Program

Online Booking

Online Invoicing

Online Payments

Online Registration

Online Trainer

Order Management

Payment Processing

Performance Metrics

Point of Sale (POS)

Program Management

Some users report flexible, customizable pricing and appreciate cost savings from not developing their own app. Reviewers appreciate discounts and reasonable pricing, but some reviewers feel subscriptions are expensive and say Virtuagym lacks a free trial.

Value for money

By industry, Virtuagym reviewers are most commonly professionals in health, wellness and fitness (62%). The most frequent use case for Virtuagym cited by reviewers is membership management (50% of reviewers).

Virtuagym

Web-based

iPhone

iPad

Android

Windows

Mindbody

ABC Trainerize

ABC Glofox

Perfect Gym

PT Distinction

TeamUp

WellnessLiving

Vagaro

Basic

Difficult contract cancellation process

96% of reviewers feel negative about Virtuagym’s contract cancellation process. Users report the minimum 12-month contract is inflexible, and attempts to cancel are met with delays, lack of clear instructions, and repeated requests for written confirmation. Reviewers indicate they are often charged for additional months despite requesting cancellation, and some say communication from support is slow or unhelpful. Many users feel trapped by the terms and express frustration with the lack of transparency and responsiveness when trying to end their subscription.

Frequent technical problems

Sr. Marketing Analyst

We still face often some minor bugs on the tool and sometimes the data is not correct unless we restart the app.

98% of reviewers feel negative about Virtuagym’s bugs and issues. Reviewers report persistent glitches, slow performance, and operational disruptions that impact their ability to use the software reliably. They say technical problems often require restarting the app or reinstalling, and some experience significant downtime. Users indicate that unresolved bugs can cause confusion for members and staff, leading to frustration and lost business opportunities. Many reviewers express dissatisfaction with the frequency and severity of these issues, which they feel undermine trust in the platform.

High and unclear pricing

60% of reviewers feel negative about Virtuagym’s pricing. Reviewers say the software is expensive compared to competitors and often lacks a free trial, making it risky to commit. Users report unexpected charges, unclear billing practices, and difficulty understanding what features are included in their subscription. Some mention that setup fees are high and not always justified by the services provided. Many users feel the cost is too steep for small businesses or those with limited needs, leading to dissatisfaction with the value received.

Slow and unresponsive support

39% of reviewers feel negative about Virtuagym’s customer support. Users report long response times, frequent staff turnover, and inconsistent communication. They indicate that support often fails to resolve issues promptly, and some feel blamed for problems rather than helped. Reviewers mention frustration with having to explain issues repeatedly to different representatives and note that support is not always available when needed. Many users feel the lack of effective assistance negatively affects their overall experience with the software.

Comprehensive customizable features

The most valuable feature is the ability to customize almost everything and the freedom to control the design and the different tiles

81% of reviewers feel positive about Virtuagym’s features. Users report the software offers a wide range of customizable options, enabling them to tailor the platform to their specific requirements. They appreciate the inclusion of community boards, analytics, and workout customization, which support both business management and member engagement. Reviewers indicate that having many features in one system is convenient, and the ability to adapt these features to their workflows is a significant benefit. Some users mention that the features are competitive compared to alternatives on the market.

Versatile fitness business support

77% of reviewers feel positive about Virtuagym’s gym and fitness functionalities. Users think the platform’s extensive exercise library, customizable workout plans, and integrations with fitness devices are valuable for managing fitness operations. They indicate the software supports both small studios and large gyms, helping with tasks like tracking member progress, running challenges, and offering tailored programs. Reviewers appreciate the flexibility to adapt the platform to different fitness business models and say it contributes to member satisfaction and business growth.

Streamlined member management tools

81% of reviewers feel positive about Virtuagym’s member management capabilities. Reviewers say the system simplifies processes like sign-ups, bookings, and class management, making it easy to handle memberships and transactions digitally. They appreciate features that allow for online and in-person member registration, group communication, and automated administrative tasks. Users highlight the ability to customize memberships, manage financials, and engage members through branded apps and community functions, which they feel enhances overall member experience and operational efficiency.

Intuitive and accessible platform

Manager

the mobile application is very user friendly and the portal is stable with almost no downtimes

85% of reviewers feel positive about Virtuagym’s ease of use. Reviewers indicate the platform is straightforward to set up and navigate, allowing both novice and experienced users to manage tasks efficiently. They appreciate the intuitive mobile app, customizable features, and clear layout, which streamline daily operations. Users say the ability to personalize the app to their business needs is valuable, and they find onboarding new staff or clients simple. Some reviewers highlight that the all-in-one approach and organized design help keep everything under control, making it practical for growing businesses.

Administrative assistant

Customer service and client support has a low response rate, the overall interface can be more user-friendly, as in some parts it may be difficult to navigate

I moved to my new gym about 1-2 years ago, and they automatically use the Virtuagym platform to manage member profiles.

Owner/Operator/Trainer

Further, the inability to adjust previously logged sessions: i.e. book a client, client cannot show up, scheduled time of appointment has passed, and we cannot undue the session.  

Fitness

some problems with adding custom videos into general workout plans

Personal Trainer

The only option was to link with Paypal which had quite big payment fees.

Owner

You can not implementate dropsets or supersets in the training programm

At the time of use the app it was really lacking in development, from aesthetics to functionality.

Wellness Coach

For starters we were in love with the idea of having an app that contains all our business needed.

Pictures of the exercise so it’s easy to see for the customer what kind of exercise he need to do

Co-Founder

We have build our health and fitness app for craft beer drinkers on the custom mobile app software.

He had to uninstall and reinstall the app twice just to use it.

Moreover, it wasn't free at all as they charged us over 300 Euros.

Also, I can easily create personalized training programs and adjust them according to the individual needs of each one.

I started working with Virtuagym at the beginning of my fitness professional career.

Directeur

Also the security to enter the platform is great

Ease of use, customer support and vast exercise library

Workout library , nutrition section was quite good and easy to use.

Personal trainer

Virtuagym was brought to me by one of their sales representatives who made me believe that the application would specifically meet all my expectations, such as the integration of the virtuagym calendar with my Google calendar.

What I like the most about this platform as a personal trainer is its analytical approach and its powerful management tools.

Assistent manger, dietitian & sports teacher

The whole manage system, booking system (schedules) & the support by email

Easy to use after you installed the app on your mobile phone.

I can see al my members of my school en work at Mondriaan, Haagsche hogenschool, Event Leisure en Defensie

Makes it difficult to track sessions completed and payroll.

It has a lot of feature that you can use with your clients and it gives you the chance to brand everything which is a plus when selling your services!

Business owner 

The sales team will mislead you and try yo get the sale over the line, I was told the app could do things that it couldn’t (even have the recording) and the sales team didn’t even hold their hand up and apologise, they just tried to shift the blame onto me and say I made assumptions, which was clearly wasn’t the case, as the recordings Cleary show.

Fittness Director 

There will only be a few things I'd change a out this app, clients and the public, being able to write reviews. If the virtual avatar can showcase the muscle this being used, have it highlighted.

The service is amazing! And it is very use friendly

To show the client the muscles being used in video not only through picture.also if it had a voice and talked the client through the workout.

Fitness consultant 

Able to connect with my client in one place. And able to create workouts and post zoom workouts.

Personal training

It did not work for me so if was time consuming frustrating and expensive, a very bad combination.

Healthy products distributor

Some people don't really give credit because is easier to give up and not see the whole purpose of the system.

Custom mobile app is impressive and works very well.

Certified Holistic Fitness & Behavioral Health Specialist + Studio Owner

It’s great to have a community area that’s away from social media for them, plus they can track their progress & receive extra coaching from me there.

personal trainer 

Maybe it's an option that you make sure some client info field are marked to be filled in no or it doesn't work.

owner

hard to change the appointments around.  gets confusing

They should be more clear, and net on focusing on these people.

Nutrition Coach

One like MyFitness Pal, where you load all of the bulk ingredients of the recipe, then attach the number of servings the entire recipe creates so you can log the single serving.  

Virtuagym vs Gym Assistant Comparison (2026)

Virtuagym

Gym Assistant

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives