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Zen Planner vs CrossHero Comparison (2026)

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Good recommendations?

Zen Planner logo

Zen Planner

CrossHero logo

CrossHero

Overview

Custom fitness member management software with Staff & Member Apps, billing, appointments, retail, automations, website integrations & much more!

CrossHero is an all-in-one management pioneer software for gym owners and sports centers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

270

5

4

3

2

1

156

64

27

10

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

4.8

124

5

4

3

2

1

98

23

1

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

“Zen Planner is a great tool for fitness studios/business to manage their companies and promote their services.”
AS

Amber S.

Business Administrator

“Also, we have been using zenplanner for a really long time and have been able to grow our customer base and revenue exponentially.”
SM

Stephanie M.

C.O.O.

“Integrated a nice workout planner/calendar and timer for public display directly through the app.”
AR

Alec R.

owner, chief instructor

Pros

“Friendly to use, cheap, the best use for less Price”
PR

Pablo R.

General Manager

Cons

“The platform is not as intuitive as advertised, and simple tasks like issuing refunds or managing memberships require excessive steps. If you want reliable customer support and transparent billing, avoid Zen Planner at all costs.”
KE

Kieran E.

Owner

“Sometimes it's hard to find reports I want. When I'd look for a report sometimes the description of the report was what I was looking for but the content of the report wasn't.”
DT

Dan T.

Owner

“The system is slow, crashes often, and critical components (like online registration) are constantly breaking down.”
AB

Avigayil B.

Director

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features96
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Dues & Renewals
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Community Management
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email & SMS Communication
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Reporting
  • Financial Reporting & Analytics
  • Fitness Assessments
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Group Scheduling
  • Hybrid Trainer
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Payment Processing
  • Point of Sale (POS)
  • Push Notifications
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Score Tracking
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time Clock
  • Transaction History
  • Virtual Classroom
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features111
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Dues & Renewals
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Community Management
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email & SMS Communication
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Reporting
  • Financial Reporting & Analytics
  • Fitness Assessments
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Group Scheduling
  • Hybrid Trainer
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Payment Processing
  • Point of Sale (POS)
  • Push Notifications
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Score Tracking
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time Clock
  • Transaction History
  • Virtual Classroom
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations15
  • ClassPass
  • Facebook Business Suite
  • Google Calendar
  • Google Drive
  • Instagram
  • Microsoft 365
  • PaySimple
  • Perkville
  • Printful
  • Shopify
  • Slack
  • SugarWOD
  • WhatsApp
  • YouTube
  • Zapier
  • Total integrationsN/A
  • ClassPass
  • Facebook Business Suite
  • Google Calendar
  • Google Drive
  • Instagram
  • Microsoft 365
  • PaySimple
  • Perkville
  • Printful
  • Shopify
  • Slack
  • SugarWOD
  • WhatsApp
  • YouTube
  • Zapier

Alternatives

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