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Bakery Software

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CAKE POS logo
4.6
505

CAKE POS is built for restaurants of all sizes.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.6
Pros and Cons from CAKE POS users   
+15
Our onboarding specialist [SENSITIVE CONTENT] did a great job and walked us through any difficulties as we learned and installed. Our Customer Success Manager [SENSITIVE CONTENT] has been awesome.
Wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid.
I love that I can customize the system as I want and edit very easy. I like that there are tons of options to create and easy to find.
Sometimes it's hard to get support on the phone when something does go wrong.
Ease-of-use I find it very easy to train your employees on it everything is super simple and customer service is excellent.
The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
That in it's self has saved us a ton of payroll we use to spend on training. From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful.
I can't put my finger on what changed, but i have trouble adding new products under existing categories. They come out as new buttons on the main screen.
I love having the itemized close cash receipt every day. I love all the reports that I get for tracking my business.
I love the reports I get when we close so that I can see immediately how we did without going directly into the system. It was worth the money spent.
They are number one at customer service which is very important. They are available for help 24-7 and that is needed.
Overall, we love this product, especially the support we get from the friendly staff. Anytime we have an issues, we call and it gets fixed.
I have been co-piloting this app with several businesses for the last months and it is by far the mos intuitive and easy to use. It is perfect to run a mid business and keep it in control.
We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us.
Easy to use, back office short is great and helpful.
We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply.
Easy to use, fair service price, reliable company.
I have many different POS Systems in the past and cake for sure was the easiest one to navigate. They have great customer service and they are always trying to hear your opinion about the system.
Our onboarding specialist [SENSITIVE CONTENT] did a great job and walked us through any difficulties as we learned and installed. Our Customer Success Manager [SENSITIVE CONTENT] has been awesome.
Wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid.
I love that I can customize the system as I want and edit very easy. I like that there are tons of options to create and easy to find.
Sometimes it's hard to get support on the phone when something does go wrong.
Ease-of-use I find it very easy to train your employees on it everything is super simple and customer service is excellent.
The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
That in it's self has saved us a ton of payroll we use to spend on training. From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful.
I can't put my finger on what changed, but i have trouble adding new products under existing categories. They come out as new buttons on the main screen.
I love having the itemized close cash receipt every day. I love all the reports that I get for tracking my business.
I love the reports I get when we close so that I can see immediately how we did without going directly into the system. It was worth the money spent.
They are number one at customer service which is very important. They are available for help 24-7 and that is needed.
Overall, we love this product, especially the support we get from the friendly staff. Anytime we have an issues, we call and it gets fixed.
I have been co-piloting this app with several businesses for the last months and it is by far the mos intuitive and easy to use. It is perfect to run a mid business and keep it in control.
We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us.
Easy to use, back office short is great and helpful.
We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply.
Easy to use, fair service price, reliable company.
I have many different POS Systems in the past and cake for sure was the easiest one to navigate. They have great customer service and they are always trying to hear your opinion about the system.
Our onboarding specialist [SENSITIVE CONTENT] did a great job and walked us through any difficulties as we learned and installed. Our Customer Success Manager [SENSITIVE CONTENT] has been awesome.
Wife got cancer, covid hit hard and had to close for over a year. Tried to reconnect device but can't because of 3 missed payments prior to covid.
I love that I can customize the system as I want and edit very easy. I like that there are tons of options to create and easy to find.
Sometimes it's hard to get support on the phone when something does go wrong.
Ease-of-use I find it very easy to train your employees on it everything is super simple and customer service is excellent.
The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
That in it's self has saved us a ton of payroll we use to spend on training. From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful.
I can't put my finger on what changed, but i have trouble adding new products under existing categories. They come out as new buttons on the main screen.
I love having the itemized close cash receipt every day. I love all the reports that I get for tracking my business.
I love the reports I get when we close so that I can see immediately how we did without going directly into the system. It was worth the money spent.
They are number one at customer service which is very important. They are available for help 24-7 and that is needed.
Overall, we love this product, especially the support we get from the friendly staff. Anytime we have an issues, we call and it gets fixed.
I have been co-piloting this app with several businesses for the last months and it is by far the mos intuitive and easy to use. It is perfect to run a mid business and keep it in control.
We were able to activate and integrate it quickly and we love the reporting capabilities the system gives us.
Easy to use, back office short is great and helpful.
We feel very comfortable requesting new features and integrations based on our needs and we feel like they really listen to us and try to incorporate our ideas quickly and simply.
Easy to use, fair service price, reliable company.
I have many different POS Systems in the past and cake for sure was the easiest one to navigate. They have great customer service and they are always trying to hear your opinion about the system.
KORONA POS logo
4.7
66

A all-in-one cloud-based POS and inventory management system

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.7
Pros and Cons from KORONA POS users   
+15
However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
The call back time from customer service is not ideal for in the moment problems.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
My experience with KORONA has been great so far. The software is capable of working with our complicated industry, and the support team has been extremely helpful.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.
I like the cloud part the best. I can do ordering when I am away from the store.
If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire.
So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.
It is super user friendly and intuitive. There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler.
It is highly versatile and suitable for businesses like ours and in various industries.
My favorite part of this software is that it is easy to use and it is capable of almost anything.
I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations.
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises.
I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless.
Still learning all the great things it has for me to make my job easier.
As a POS it offers great value for the money. I have used it for 4 years.
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely.
However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
The call back time from customer service is not ideal for in the moment problems.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
My experience with KORONA has been great so far. The software is capable of working with our complicated industry, and the support team has been extremely helpful.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.
I like the cloud part the best. I can do ordering when I am away from the store.
If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire.
So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.
It is super user friendly and intuitive. There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler.
It is highly versatile and suitable for businesses like ours and in various industries.
My favorite part of this software is that it is easy to use and it is capable of almost anything.
I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations.
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises.
I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless.
Still learning all the great things it has for me to make my job easier.
As a POS it offers great value for the money. I have used it for 4 years.
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely.
However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.
The call back time from customer service is not ideal for in the moment problems.
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.
Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.
My experience with KORONA has been great so far. The software is capable of working with our complicated industry, and the support team has been extremely helpful.
It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.
I like the cloud part the best. I can do ordering when I am away from the store.
If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire.
So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.
It is super user friendly and intuitive. There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler.
It is highly versatile and suitable for businesses like ours and in various industries.
My favorite part of this software is that it is easy to use and it is capable of almost anything.
I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations.
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises.
I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless.
Still learning all the great things it has for me to make my job easier.
As a POS it offers great value for the money. I have used it for 4 years.
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely.
DAVO logo
4.8
16

Never worry about sales tax again

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.7
Pros and Cons from DAVO users   
+9
I am very happy with the ease of how sales tax is escrowed and paid on time to the state.
If they go out of business or just have some software issues, you are stuck with penalties from IRS, and don't have the money to pay for it. Too much risk, especially with their poor customer service.
The fact that I no longer have to manage sales tax and can now focus on other important aspects of my business makes my life so much easier. The Davo team is also very friendly and helpful.
I have 2 registers and get charged 2 times for the same account.
It's just one more thing that I have not had to worry about the past 4 years.
As a small business owner, building my cash flow was hard. So paying my sales tax every day and having Davos to do it for me I don't count on money that its not ours but the the State.
The dashboard looked good, it's how I found out they were taking my money before completing my profile or even checking out their services.
Winters are tough to come up with monthly tax money. Davo takes the worry and challenge to meet my monthly goals.
They said it would take 5 days, although funny how it took only 1 day to take the money. When I called to ask where it is, 6 days later.
My overall experience is positive and I may have them auto debit another amount for an expensive piece of equipment I may purchase later this year.
Small businesses be aware. If you are a small business, sales tax submission and completion of the forms are easy.
I also thought about having them pay the monthly rent for my building, yet another benefit with Davo.
I am very happy with the ease of how sales tax is escrowed and paid on time to the state.
If they go out of business or just have some software issues, you are stuck with penalties from IRS, and don't have the money to pay for it. Too much risk, especially with their poor customer service.
The fact that I no longer have to manage sales tax and can now focus on other important aspects of my business makes my life so much easier. The Davo team is also very friendly and helpful.
I have 2 registers and get charged 2 times for the same account.
It's just one more thing that I have not had to worry about the past 4 years.
As a small business owner, building my cash flow was hard. So paying my sales tax every day and having Davos to do it for me I don't count on money that its not ours but the the State.
The dashboard looked good, it's how I found out they were taking my money before completing my profile or even checking out their services.
Winters are tough to come up with monthly tax money. Davo takes the worry and challenge to meet my monthly goals.
They said it would take 5 days, although funny how it took only 1 day to take the money. When I called to ask where it is, 6 days later.
My overall experience is positive and I may have them auto debit another amount for an expensive piece of equipment I may purchase later this year.
Small businesses be aware. If you are a small business, sales tax submission and completion of the forms are easy.
I also thought about having them pay the monthly rent for my building, yet another benefit with Davo.
I am very happy with the ease of how sales tax is escrowed and paid on time to the state.
If they go out of business or just have some software issues, you are stuck with penalties from IRS, and don't have the money to pay for it. Too much risk, especially with their poor customer service.
The fact that I no longer have to manage sales tax and can now focus on other important aspects of my business makes my life so much easier. The Davo team is also very friendly and helpful.
I have 2 registers and get charged 2 times for the same account.
It's just one more thing that I have not had to worry about the past 4 years.
As a small business owner, building my cash flow was hard. So paying my sales tax every day and having Davos to do it for me I don't count on money that its not ours but the the State.
The dashboard looked good, it's how I found out they were taking my money before completing my profile or even checking out their services.
Winters are tough to come up with monthly tax money. Davo takes the worry and challenge to meet my monthly goals.
They said it would take 5 days, although funny how it took only 1 day to take the money. When I called to ask where it is, 6 days later.
My overall experience is positive and I may have them auto debit another amount for an expensive piece of equipment I may purchase later this year.
Small businesses be aware. If you are a small business, sales tax submission and completion of the forms are easy.
I also thought about having them pay the monthly rent for my building, yet another benefit with Davo.
POMeSYS Wholesale logo
4.6
16

Cloud-based bakery ERP solution for wholesale businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.8
Pros and Cons from POMeSYS Wholesale users   
avatar
avatar
+11
Staffs are truly awesome. I highly recommend MyOnlineBakery.com to grow and improve your business.
Customers make mistakes regularly. Tracking payments and payment reports are a little confusing.
User friendly and customer support, specifically The support staff is fantastic. She was great in creating functions specific for our use.
Adjustment or corrections on invoices are difficult to do.
Customer Service has been outstanding. They are able to assist with our needs most of the time.
A lot of features so in can be difficult to navigate.
Z-Bake is an all in one solution for most bakeries. Its affordable, cloud based, flexible and supportive.
It is difficult to edit orders due to out of stocks.
Management will be taken care by Twin Peaks. They are really good at it.
User friendly and flexible reports are very useful. And I don't know what else to say in order for this to be submitted.
They have a lot of different reports to fit any need you have. When I had an issue, they were quick to follow up and resolve.
Overall experience is great. System also makes it very easy to send customer statements & entering payments received is simple.
Customer support is great. I am a bread distributor & the software makes order entry & production reports for my bakeries a breeze.
Prior to switching to this product we were with their Zbake software so the transition was easy. The POMeSYS software is easy to navigate for any user.
Staffs are truly awesome. I highly recommend MyOnlineBakery.com to grow and improve your business.
Customers make mistakes regularly. Tracking payments and payment reports are a little confusing.
User friendly and customer support, specifically The support staff is fantastic. She was great in creating functions specific for our use.
Adjustment or corrections on invoices are difficult to do.
Customer Service has been outstanding. They are able to assist with our needs most of the time.
A lot of features so in can be difficult to navigate.
Z-Bake is an all in one solution for most bakeries. Its affordable, cloud based, flexible and supportive.
It is difficult to edit orders due to out of stocks.
Management will be taken care by Twin Peaks. They are really good at it.
User friendly and flexible reports are very useful. And I don't know what else to say in order for this to be submitted.
They have a lot of different reports to fit any need you have. When I had an issue, they were quick to follow up and resolve.
Overall experience is great. System also makes it very easy to send customer statements & entering payments received is simple.
Customer support is great. I am a bread distributor & the software makes order entry & production reports for my bakeries a breeze.
Prior to switching to this product we were with their Zbake software so the transition was easy. The POMeSYS software is easy to navigate for any user.
Staffs are truly awesome. I highly recommend MyOnlineBakery.com to grow and improve your business.
Customers make mistakes regularly. Tracking payments and payment reports are a little confusing.
User friendly and customer support, specifically The support staff is fantastic. She was great in creating functions specific for our use.
Adjustment or corrections on invoices are difficult to do.
Customer Service has been outstanding. They are able to assist with our needs most of the time.
A lot of features so in can be difficult to navigate.
Z-Bake is an all in one solution for most bakeries. Its affordable, cloud based, flexible and supportive.
It is difficult to edit orders due to out of stocks.
Management will be taken care by Twin Peaks. They are really good at it.
User friendly and flexible reports are very useful. And I don't know what else to say in order for this to be submitted.
They have a lot of different reports to fit any need you have. When I had an issue, they were quick to follow up and resolve.
Overall experience is great. System also makes it very easy to send customer statements & entering payments received is simple.
Customer support is great. I am a bread distributor & the software makes order entry & production reports for my bakeries a breeze.
Prior to switching to this product we were with their Zbake software so the transition was easy. The POMeSYS software is easy to navigate for any user.
Recipe Cost Calculator logo
4.9
13

Inventory control and food traceability software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Recipe Cost Calculator users   
+11
I look forward to using the other tools to see how they can be helpful as well. Most of all, I have had fantastic customer service from this company.
I sometimes find that it can be confusing to enter a recipe's yield. Perhaps there can be more explanation given or examples.
I love that it is easy to use. I also really appreciate that it's always improving.
The only downside so far is that there is no easy way to add an ingredient on the fly.
Recipe Cost Calculator is a great tool for my small business. It took us a little bit of time to figure out how to use the software but once we got used to it we fell in love.
My only complaint is that I can’t integrate it with another system I currently use for recipe management.
I really like that when you update any pricing for an ingredient it automatically updates all of your recipes using that ingredient. I also like that you can view your recipe in multiple ways.
Having a way to do inventory. So even though I did not come across anything to dislike, I could see that my suggestions were always heard.
The pie chart of ingredient usage is a great visual to associate with what the costing looks like per recipe.
I also really liked the ability to add ingredients with weight OR volume.
I didn’t need to use all of the bells and whistles, but what I did need to use worked great. SENSITIVE CONTENT] was always available to answer questions and provide support when needed.
It has taken me years of searching to find a costing program that I could feel comfortable using, being straightforward enough for my skill level. I am a Pastry Chef first, not a computer person.
You can also add ingredients as you are building a recipe with out leaving that page, huge time saver.
It was so easy to add ingredients, recipes, packaging materials, etc. to see the cost per serving/item. I could not have started my cottage food bakery business without it.
I look forward to using the other tools to see how they can be helpful as well. Most of all, I have had fantastic customer service from this company.
I sometimes find that it can be confusing to enter a recipe's yield. Perhaps there can be more explanation given or examples.
I love that it is easy to use. I also really appreciate that it's always improving.
The only downside so far is that there is no easy way to add an ingredient on the fly.
Recipe Cost Calculator is a great tool for my small business. It took us a little bit of time to figure out how to use the software but once we got used to it we fell in love.
My only complaint is that I can’t integrate it with another system I currently use for recipe management.
I really like that when you update any pricing for an ingredient it automatically updates all of your recipes using that ingredient. I also like that you can view your recipe in multiple ways.
Having a way to do inventory. So even though I did not come across anything to dislike, I could see that my suggestions were always heard.
The pie chart of ingredient usage is a great visual to associate with what the costing looks like per recipe.
I also really liked the ability to add ingredients with weight OR volume.
I didn’t need to use all of the bells and whistles, but what I did need to use worked great. SENSITIVE CONTENT] was always available to answer questions and provide support when needed.
It has taken me years of searching to find a costing program that I could feel comfortable using, being straightforward enough for my skill level. I am a Pastry Chef first, not a computer person.
You can also add ingredients as you are building a recipe with out leaving that page, huge time saver.
It was so easy to add ingredients, recipes, packaging materials, etc. to see the cost per serving/item. I could not have started my cottage food bakery business without it.
I look forward to using the other tools to see how they can be helpful as well. Most of all, I have had fantastic customer service from this company.
I sometimes find that it can be confusing to enter a recipe's yield. Perhaps there can be more explanation given or examples.
I love that it is easy to use. I also really appreciate that it's always improving.
The only downside so far is that there is no easy way to add an ingredient on the fly.
Recipe Cost Calculator is a great tool for my small business. It took us a little bit of time to figure out how to use the software but once we got used to it we fell in love.
My only complaint is that I can’t integrate it with another system I currently use for recipe management.
I really like that when you update any pricing for an ingredient it automatically updates all of your recipes using that ingredient. I also like that you can view your recipe in multiple ways.
Having a way to do inventory. So even though I did not come across anything to dislike, I could see that my suggestions were always heard.
The pie chart of ingredient usage is a great visual to associate with what the costing looks like per recipe.
I also really liked the ability to add ingredients with weight OR volume.
I didn’t need to use all of the bells and whistles, but what I did need to use worked great. SENSITIVE CONTENT] was always available to answer questions and provide support when needed.
It has taken me years of searching to find a costing program that I could feel comfortable using, being straightforward enough for my skill level. I am a Pastry Chef first, not a computer person.
You can also add ingredients as you are building a recipe with out leaving that page, huge time saver.
It was so easy to add ingredients, recipes, packaging materials, etc. to see the cost per serving/item. I could not have started my cottage food bakery business without it.
Square Point of Sale logo
4.7
2.8K

iPad & Android point of sale (POS) system

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.4
Pros and Cons from Square Point of Sale users   
avatar
avatar
avatar
+15
The greatest benefit that came from this software, for me, is the ability to conduct business, specifically, complete a payment transaction, no matter where you are located.
If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.
Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.
I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.
Easy and inexpensive way to take credit card payments for my small business. This provider is awesome, and helps my small business to easily accept cards.
There were also times where it appeared that the sale went through and then later after checking my sales reports I could see that several transactions were missing and I was never paid.
I love being able to create different locations and taylor the products, pricing and taxes to each location individually. Integration with Craftybase is excellent.
Good pricing and customer support available. Great hardware options - Android and IOS Capability.
My overall experience with Square Point of Sales has been extremely positive. Not only was is easy to use reliable as a business owner, but it was intuitive and simple for customers to use as well.
I like that all you need is a reader and a phone or tablet that is internet connected. The option of using Bluetooth for select readers was very nice.
I enjoyed the ease of use that Square provided in the initial setup and ease of use.
Overall, as both a person who as used Square as a customer and vendor, I find it very easy to use, set up, and maintain. It is also very inexpensive, which is great for small businesses.
Easily integrated for payment, great interface and very easy to use software. Easy to edit and amend items on the menu.
When we were just in the beginning stages of POS systems, Square was the best option. It's easy and small and doesn't require paying for a large software system.
By watching the videos, it looked like Square is the ideal option for a Coffee shop, and when it comes to ease of use, then.
I have never had to use customer service for any issues I have had because I've never had any. It is very simple to use and it is great for taking customer transactions over the phone.
The greatest benefit that came from this software, for me, is the ability to conduct business, specifically, complete a payment transaction, no matter where you are located.
If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.
Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.
I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.
Easy and inexpensive way to take credit card payments for my small business. This provider is awesome, and helps my small business to easily accept cards.
There were also times where it appeared that the sale went through and then later after checking my sales reports I could see that several transactions were missing and I was never paid.
I love being able to create different locations and taylor the products, pricing and taxes to each location individually. Integration with Craftybase is excellent.
Good pricing and customer support available. Great hardware options - Android and IOS Capability.
My overall experience with Square Point of Sales has been extremely positive. Not only was is easy to use reliable as a business owner, but it was intuitive and simple for customers to use as well.
I like that all you need is a reader and a phone or tablet that is internet connected. The option of using Bluetooth for select readers was very nice.
I enjoyed the ease of use that Square provided in the initial setup and ease of use.
Overall, as both a person who as used Square as a customer and vendor, I find it very easy to use, set up, and maintain. It is also very inexpensive, which is great for small businesses.
Easily integrated for payment, great interface and very easy to use software. Easy to edit and amend items on the menu.
When we were just in the beginning stages of POS systems, Square was the best option. It's easy and small and doesn't require paying for a large software system.
By watching the videos, it looked like Square is the ideal option for a Coffee shop, and when it comes to ease of use, then.
I have never had to use customer service for any issues I have had because I've never had any. It is very simple to use and it is great for taking customer transactions over the phone.
The greatest benefit that came from this software, for me, is the ability to conduct business, specifically, complete a payment transaction, no matter where you are located.
If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.
Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.
I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.
Easy and inexpensive way to take credit card payments for my small business. This provider is awesome, and helps my small business to easily accept cards.
There were also times where it appeared that the sale went through and then later after checking my sales reports I could see that several transactions were missing and I was never paid.
I love being able to create different locations and taylor the products, pricing and taxes to each location individually. Integration with Craftybase is excellent.
Good pricing and customer support available. Great hardware options - Android and IOS Capability.
My overall experience with Square Point of Sales has been extremely positive. Not only was is easy to use reliable as a business owner, but it was intuitive and simple for customers to use as well.
I like that all you need is a reader and a phone or tablet that is internet connected. The option of using Bluetooth for select readers was very nice.
I enjoyed the ease of use that Square provided in the initial setup and ease of use.
Overall, as both a person who as used Square as a customer and vendor, I find it very easy to use, set up, and maintain. It is also very inexpensive, which is great for small businesses.
Easily integrated for payment, great interface and very easy to use software. Easy to edit and amend items on the menu.
When we were just in the beginning stages of POS systems, Square was the best option. It's easy and small and doesn't require paying for a large software system.
By watching the videos, it looked like Square is the ideal option for a Coffee shop, and when it comes to ease of use, then.
I have never had to use customer service for any issues I have had because I've never had any. It is very simple to use and it is great for taking customer transactions over the phone.
When I Work logo
4.5
1K

Staff scheduling, time tracking, communication & attendance

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.4
Pros and Cons from When I Work users   
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+15
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.
I liked that at a user we have the ability to view a months worth of scheduled shifts on one easy to view interface.
It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies.
Their customer service team is always there to help and are super friendly.
Overall, I would highly recommend this app. For management, it is a lifesaver.
My overall experience was pleasant with When I Work, I would definitely recommend to any other Business Owners.
Great experience as a user. I would use this for my own business for employee schedules as it is user friendly.
We also really appreciate the integration with our pay roll company. One less thing for our office manager to do is always a win.
We were really happy with our experience. One of our employees even got a free shirt mailed to her just for filling out a review after she had called Customer Service to ask a question.
What I really like about the software is its simplicity.
I like that it is easy to use and most employees are familiar with how to use it and log-on.
My overall experience with this product is very well easy to use good in a price range.
The different price levels also helps me determine the best price and package for my business without having to pay for extra features.
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Connecteam

4.8
326