App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Qualifacts CareLogic
5
84
4
184
3
63
2
17
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intuitive, comprehensive enterprise behavioral health EHR
Table of Contents
Qualifacts CareLogic - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Qualifacts CareLogic overview
What is Qualifacts CareLogic?
The CareLogic EHR by Qualifacts is a comprehensive and intuitive web-based Electronic Health Record (EHR) designed exclusively for behavioral health and human services. CareLogic helps agencies achieve operational efficiency, improve client outcomes, enhance revenue cycle management, and achieve interoperability goals. It is engineered to meet the intricate needs of enterprise-level organizations, multi-location or multi-state facilities, Autism/IDD agencies, SUD treatment, and is particularly adept at supporting CCBHCs. It also supports community care and virtual care settings with mobile accessibility and an integrated patient portal.
CareLogic is an easy-to-use system, renowned for its comprehensive suite of clinical, administrative, and financial functionalities. This ensures every aspect of client care is interconnected, reducing redundancies and improving efficiency. CareLogic has enabled optimal care with operational ease for over 20 years, providing functionality for intake, scheduling, treatment planning, documentation, alerts, progress notes, ePrescribing, billing, analytics, reporting, outcome tracking, and business intelligence.
CareLogic enhances clinical operations management and the user experience with its intuitive design and minimal click user experience. The flexible clinical workflows, custom service documents, and form builder capabilities, combined with clinical decision support tools, and a library of evidence-based clinical assessments, enable quality services and outcomes. With advanced outcome instruments, clinicians can measure changes overtime and see real‐time data on client progress with visual clinical indicators, population health management reports and standard outcomes reports. Reduce potential errors and ensure medication adherence with electronic prescribing and medication management. The Electronic Visit Verification module gathers required data elements and transports them to the data aggregator.
The EHR is highly configurable, allowing agencies to tailor the system to their unique workflows with self-service capabilities and update processes as needs or regulations change, with the need for IT intervention. This flexibility extends to the reporting capabilities, allowing agencies to configure ad-hoc reports, outcome tracking, and real-time dashboards to demonstrate performance and make data-driven decisions.
CareLogic supports financial operations through integrated revenue cycle management, helping agencies navigate special state requirements, generate clean claims, and meet the needs of value-based reimbursement. It includes insurance eligibility verification, claim scrubbing, and a rules-driven validation engine with ongoing alerts about services that need completion before claim submission. Claim validation reduces errors, and accelerates revenue collection for billable services, leading to customers to experience an adjusted collections rate 4% higher than industry averages.
CareLogic ensures adhere to laws and incentive programs, including HIPAA, 42CFR Part 2, Promoting Interoperability, Quality Payment Program (MIPS or APM), and state-specific reporting. State-specific reporting services include report maintenance, state updates, data submission support, and guidance on best practices. The EHR's interoperability enables seamless data exchange with other systems, hospitals, labs, pharmacies, and HIEs.
CareLogic utilizes cutting-edge hosting facilities that surpass industry benchmarks, securely hosted on managed and continuously supervised servers, adhering rigorously to security and compliance protocols. This encompasses persistent SSL encryption, ONC certifications, and SOC 2 Type I and II certificates. For enhanced security, CareLogic offers two-factor authentication and Single Sign-On. The streamlined implementation process typically takes less than six months, and robust customer support ensures that agencies can maximize the use of their EHR.
Starting price
Alternatives
with better value for money
Pros & Cons
Navigation
Treatment Plans
Extensive customization options
Auto Save
Billing and Reporting
Bugs and Issues
Qualifacts CareLogic’s user interface
Qualifacts CareLogic pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
3.6
Ease of use
3.8
Customer support
3.6
Reviews sentiment
What do users say about Qualifacts CareLogic?
It has improved over the past few years with the interface and style which makes it a bit easier to navigate through different sections.
Select to learn more
Who uses Qualifacts CareLogic?
Based on 355 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Qualifacts CareLogic's key features
Most critical features, based on insights from Qualifacts CareLogic users:
All Qualifacts CareLogic features
Features rating:
Qualifacts CareLogic alternatives
Qualifacts CareLogic pricing
Value for money rating:
Starting from
No pricing info
User opinions about Qualifacts CareLogic price and value
Value for money rating:
To see what individual users think of Qualifacts CareLogic's price and value, check out the review snippets below.
Jessica Y.
Nurse
Hannah P.
EHR Manager
Qualifacts CareLogic integrations (2)
Top integrations
Qualifacts CareLogic customer support
What do users say about Qualifacts CareLogic customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Qualifacts CareLogic customer support.
Widely noted by reviewers, the support team is responsive, knowledgeable, and offers multiple channels for assistance.
A significant portion of users value the active user community and peer support resources for resolving questions and issues.
Common user feedback highlights that support has improved over time, with faster responses and helpful onboarding assistance.
Select users report inconsistent response times and difficulty reaching support by phone, especially for urgent or complex issues.
Support options
Training options
To see what individual users say about Qualifacts CareLogic's customer support, check out the review snippets below.
“I love this software and the supportive srevices.”
Sunaina B.
Director of Operations
“There was a time when Qualifacts customer service was not at its best and we had many issues getting items resolved. ”
Dawn W.
CFO
Qualifacts CareLogic FAQs
Q. Does Qualifacts CareLogic support mobile devices?
Qualifacts CareLogic supports the following devices:
Android, iPhone, iPad
Q. What level of support does Qualifacts CareLogic offer?
Qualifacts CareLogic offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat






