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CDK Global

4.1

(205)

Dealership management software for the automotive industry

Last updated: March 2025

CDK Global Reviews (2025)

Overall rating

4.1

205

Rating criteria

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.02/10

Reviews by rating

102

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Pros and cons

“This program/company is obviously a long time, solid option for dealerships. Great support, easy to call and get help.”

Steve D.

Controller

“The platform works pretty well with other software like wi advisor and standalone kiosk so integration of other software appears to be easy which is helpful.”

Michael M.

SHOP OPERATION MANAGER

“The customer support has been great. He's answered every question promptly and I'd highly recommend his service to anyone.”

Ryan H.

Internet Sales director

“I have offered to talk to the developers about "how" something should flow - but they never discuss what we want the system to do. This was a terrible mistake.”

Vicki D.

owner

“Sometimes it is a pain working with support as you will wait for a very long time with no responses. Also adding new functions for a user can be a pain if you don't know the exact code.”

Larry H.

IT Director

“When I selected the customer, a random error prevented me from saving it due to an incorrect entry I couldn't overwrite.”

Justin P.

Security Officer

205 reviews

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