Cuboh Pricing, Features, Reviews and Alternatives

Robust and reliable API integration. Feature richness. Great support from the Cuboh team.

Reporting dashboard is great but still missing a couple of key metrics (refunds and commissions). However the cuboh team announced they are working on them, so shouldn't take long before they become available.

1) Online Dashboard!!! 2) Tablet 3) Customer Service Lets start with the dashboard. This thing alone puts them WAY ahead of their competition. The first time I logged into it, I was taken aback at how much more advanced they are technologically than any of the others I've used, and since then they have made updates that made it even better! I'm not sure if it was due to the feedback I gave them, because they were so quick to implement them, but any concerns I had were remedied within a couple of weeks and I've only been with them for a month or so. They have an amazing reporting and interactive analytics, but most importantly, the thing that WOW'd me was the mapping feature. As with all other services I used, there were always mapping issues after on-boarding, especially since my menu is a foreign one, and the mapping feature just makes it so easy for you to fix those issues yourself. Onto the tablet. This is the first time I was truly able to get rid of all my 3rd party tablets! They provide features that even make it possible for you to never need to log back into the 3rd party online dashboards! Finally, I put customer service last, but it is probably even better than the dashboard! I can't believe how responsive they have been, their live chat feature on the dashboard is great, they respond to emails, and I can't even remember if they gave us a phone number or not because they just resolve everything so quick by chat. I can't be happier with their service!

I'd say they have fewer integrations right now than the other platforms we've used, but I'm sure they will catch up quickly! I always like for things to be cheaper but this might be one of the first times I feel I'm getting full value for my money. They are priced in between Chowly (most expensive) and Itsacheckmate (cheapest).

I really like that hot can take and consolidate other platforms into one easy to use and convenient place. Instead of checking three separate tablets for online orders, they are all available and visible in one place.

There is often translation issues. One system will not translate to another or the order management system/pos will not translate to Cuboh tablet causing customers to order stuff that is currently not available.

Hi Germaine! Juan here, Cuboh's CEO����. Thanks so much for taking the time to leave a review. We love to hear that you enjoy the ease of use, and I am sorry to hear about the translation issues. This can be easily addressed by our team by upgrading you to our new POS integration method which has reduced errors for our other clients by 100%. Can you please email me at juan(at)cuboh.com? I tried to locate your account but was unable to. I'd love to make things right! Happy to help,

There's software that acts as a feature (POS integrator). There's other software that acts as a mailbox (dispatcher). What I love about Cuboh is the fact that it combines both of the above and more. Cuboh is a tool when it comes to handling a restaurant's online ordering needs. It gives you full control of the orders without having to plug in the delivery platforms' own tablets, otherwise referred to as the tablet shrine :blush:. You can refund, charge, access contact details, check the highlighted comments, toggle item availability or full platform availability, and this is just naming a few of the things Cuboh can do. Receipt printing is standardized so that receipts from different platforms look the same. That means less mistakes in prep, leading to better reviews, which translates into higher sales.

Time of implementing new features takes a bit longer than expected at times

The ability to combine all delivery platforms to one tablet and one printer was HUGE for our business. Many tablets meant training employees on solving the same problem 4 different ways. Tickets print up in a standardized format for maximum order accuracy. Useful data reporting and analytics are available as well.

No strong critiques here. I'd like to see a few more features around data reporting and POS integration. However, updates are rolled out regularly and my understanding is that more features of this nature are coming.