Food Connex Pricing, Features, Reviews & Alternatives

Food Connex

Food distribution, tracking and order management solution

4.65/5 (17 reviews)

Food Connex overview

What is Food Connex?

Food Connex is a cloud-based distribution and tracking solution designed to help food processing businesses manage operations related to sales, purchasing, invoicing, production, and more. The platform comes with a sales order management system, which enables the display of historical orders, stock level and customer orders via customizable screens.

Food Connex includes a flexible pricing model, which allows managers to control prices and discounting rules such as promos, fuel or delivery charges, spoilage allowances, contract fees, and broken case up charges. The solution offers a range of features including upselling, product recommendations, policy management, chain pricing, order entry, vendor communication, and more. The inventory management system assists enterprises with streamlining the purchasing process via automated quantity count and stock monitoring across warehouses.

Food Connex enables organizations to gain insights into sales demand, fulfilment, purchasing data and lot tracking via real-time reports. Plus, it supports integration with QuickBooks to facilitate general ledger and accounts receivable/payable operations.
www.foodconnex.com

Pricing

Pricing options
Free trial
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Food Connex screenshot: Food Connex customer informationFood Connex Cloud - Product OverviewFood Connex screenshot: Food Connex purchase orderFood Connex screenshot: Food Connex inventory managementFood Connex screenshot: Food Connex invoicingFood Connex screenshot: Food Connex order management
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Food Connex user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.0
  4.6
  4.6
Vicky N.

Easy to use and great support!

Used daily for 1-2 years
Reviewed 2016-12-06
Review Source: Capterra

I have found Food Connex very easy to use with a short bit of training. Once you have a minimal idea of how to use it you can freely look around and figure out how to do what you need to get done. When I have had questions or issues, I have regularly used their support services. They have been very quick to respond and quite helpful. There have even been small modifications to the program after I pointed out certain things did not work as I thought they should have.

Pros
It's easy to use. It's live. Changes to orders and inventory are immediate so everyone across the office and those in the field is on the same page. You can control user functionality as needed so trouble can be kept to a minimum.

Cons
Every morning some screens and activities are slow to start with no known cause.

Response from Integrated Management Solutions


Thanks for the great review we are proud of our support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rodney B.

Best I've used

Used daily for 2+ years
Reviewed 2017-01-05
Review Source: Capterra

A simple system to use, support has a quick turn around getting issues fixed. I've used systems that cost 100 times more that had less flexibility. Great software package for those in need of an internet based tool.

Pros
The simplicity of use via the internet.

Cons
No weekend support for scanning issues, and when you have to take the product off an order it has to be manually removed, not removed with a scanner.

Response from Integrated Management Solutions


Thanks Rodney for your valuable feedback,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gina T.

Boar's Head Distributor Review

Reviewed 2016-12-16
Review Source: Capterra

The staff and service support team are excellent. Very responsive with little or no wait time. Over the past several years, since we moved from "Food Connex" to VictualNet we have asked for several improvements that have not yet been programmed for improve ease of use. Specifically, having to bounce around from menu item to menu item instead of seeing everything on one screen in both the Inventory Item and Customer Master Menus. Inventory Master Menu should combine the cost and price onto ONE page and ADD the GP% in the same screen. THIS IS WHERE WE SPEND A GREAT DEAL OF TIME WATCHING OUR BUSINESS! Customers that are "inactive" should not appear in order entry customer pull down list. It has at times caused error in selecting the wrong customer. When changing ship to date in order entry, the system should recognize/change to the new dates prices/promotion. It does not currently. The system is still "hanging" after an item is selected in the order entry menu. It takes sometimes a min to catch up or times out. Also, the UOM after selecting an item is also hanging or timing out. There should be a check box to apply or not apply discounts set up to certain customers to credit memos either in the customer profile or in the promotions view. Reports: Many requested reports can only be accessed by VictualNet staff. I'd like to see more reports such as a price change list by customer available. Thank you! Gina Treanor Treanor Deli Provisions

Response from Integrated Management Solutions


Gina, Thanks for your input. We are constantly looking for positive feedback and we need to get to some of those requests in 2017.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Salvador C.

What's not to like?

Used daily for 2+ years
Reviewed 2016-12-16
Review Source: Capterra

No limit on users, use it anywhere with Internet access, connects to Quickbooks, no handhelds or special printers needed and it's live. Windows tablets and printers are getting better and cheaper. This is definitely the way to go for mobile invoicing.

Pros
Live access, broad range of usable products, ease of use.

Cons
Must have good Internet access and/or wifi

Response from Integrated Management Solutions


Thanks Sal we are always looking for great users like yourselves/

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kim J.

FoodConnex

Used daily for 2+ years
Reviewed 2020-01-21
Review Source: Capterra

Works well in our sales environment. Interfaces will with our accounting software. Provides multiple reporting options.

Pros
Software is generally quite user friendly. There are a multitude of available reporting features.

Cons
Would like a feature/warning when "date needed" is backdated in excess of one month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Food Connex pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact IMS Software for pricing details.

Food Connex features

Billing & Invoicing
Discount Management
Inventory Management
Inventory Tracking
Order Management
Sales Reports

API (139 other apps)
Activity Dashboard (181 other apps)
Alerts/Notifications (194 other apps)
Customer Database (161 other apps)
Data Import/Export (132 other apps)
Employee Management (182 other apps)
Gift Card Management (144 other apps)
Loyalty Program (183 other apps)
Mobile Access (161 other apps)
Multi-Location (218 other apps)
Point of Sale (POS) (261 other apps)
Reporting & Statistics (226 other apps)
Reporting/Analytics (231 other apps)
Third Party Integrations (160 other apps)

Videos and tutorials

Additional information for Food Connex

Key features of Food Connex

  • Barcoding / RFID
  • Costing
  • Customer Management
  • FDA Compliance Management
  • Inventory Management
  • Lot Tracking
  • Order Management
  • Picking & Routing
  • Purchasing
  • QuickBooks Integration
  • Quotes / Estimates
  • Recall Management
  • Recall Tracking
  • Traceback & Traceforward
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