getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

KWI Logo

Retail industry's turnkey omnichannel POS.

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

KWI - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

KWI overview

What is KWI?

KWI is an omnichannel and unified commerce platform solution designed to optimize the customer experience. The platform combines POS, merchandising, eCommerce, CRM, and order management capabilities into a single integrated system.

KWI offers a native iOS POS application that is configurable to meet retailers' needs. It can handle complex payments, provide customer insights and analytics, enable store operations, allow upgrades, and support internationalization. Additionally, KWI focuses on key retail capabilities - from pricing and promotions to customer experiences and merchandising. The platform aims to convert shoppers into loyal buyers by empowering sales associates with a complete view of the customer.

Key benefits of using KWI

  • Omnichannel platform combines POS, merchandising, ecommerce, CRM, order management, and loyalty into a unified customer experience
  • Native iOS POS app designed for Apple devices provides intuitive, seamless experiences for customers and staff
  • Real-time inventory visibility and ability to process complex transactions empowers sales associates
  • Modular solutions allow retailers to add capabilities as needed to optimize processes and conversion
  • Starting price


    Alternatives

    with better value for money

    KWI’s user interface

    Ease of use rating:

    KWI reviews

    Overall rating

    empty-state-img

    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    KWI's features

    Access controls/permissions
    Accounting integration
    Activity dashboard
    Alerts/Notifications
    API
    Barcode recognition
    Barcode/Ticket scanning
    Cash management
    Commission management
    Credit card processing
    CRM
    Customer accounts
    Customer database
    Customer history
    Customizable reports
    Data import/export
    Data synchronization
    Discount management
    eCommerce management
    Electronic payments
    Electronic signature
    Employee management
    For retail
    Gift card management
    Inventory management
    Inventory replenishment
    Inventory tracking
    Loyalty program
    Multi-Currency
    Multi-Location
    Offline access
    Order management
    Ordering automation
    Payment processing
    Point of sale (pos)
    Pricing management
    Product catalog
    Promotions management
    Purchase order management
    Real-Time data
    Real-Time reporting
    Real-Time updates
    Receipt management
    Reporting & statistics
    Retail inventory management
    Retail management
    Retail pos
    Returns management
    Returns tracking
    Sales order management
    Sales reports
    Sales tax management
    Sales trend analysis
    Stock management
    Third-Party integrations
    Touch screen
    Transaction history

    KWI alternatives

    KWI logo

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    eHopper logo
    visit website

    Starting from

    14.99

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Ricochet logo
    visit website

    Starting from

    199

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Rapid Garden POS logo
    visit website

    Starting from

    8000

    One-time payment

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    KWI support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Live Online
    Documentation
    In Person
    Videos

    KWI FAQs

    Q. Who are the typical users of KWI?

    KWI has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does KWI support?

    KWI supports the following languages:
    English


    Q. Does KWI support mobile devices?

    KWI supports the following devices:
    iPad, iPhone


    Q. Does KWI offer an API?

    No, KWI does not have an API available.


    Q. What level of support does KWI offer?

    KWI offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

    Related categories