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Ricochet
5
93
4
19
3
3
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Retail & Consignment Point of Sale System
Table of Contents
Is this product right for your business?
Find out with a
Ricochet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Ricochet overview
What is Ricochet?
Developed from our firsthand insights into the consignment industry, Ricochet is meticulously crafted to empower store owners for what lies ahead. Our cutting-edge software provides a holistic and future-ready solution, ensuring businesses are always one step ahead.
Ricochet stands out as the sole consignment software compatible with iPad devices, offering unparalleled flexibility and convenience. Seamlessly manage your consignors or vendors through the intuitive Ricochet Go App, available on both Apple and Android platforms.
With Ricochet Pay, effortlessly handle payments, issue gift cards, and send receipts and invoices via text messages, streamlining your financial processes. Plus, enjoy seamless integration with popular platforms such as Quickbooks, Avalara, and MailChimp, enhancing your overall business efficiency.
Starting price
per month
Pros & Cons
Inventory Consignor
Ease of Use
Vendor Management
Sale
User Interface
Bugs and Issues
Ricochet’s user interface
Ricochet reviews
Overall rating
4.7
/5
119
Positive reviews
87
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.87/10
5
4
3
2
1
93
19
3
3
1
Jennifer G.
Owner
Kathie R.
Owner
Jennifer G.
Owner
Jennifer G.
Owner
Jennifer G.
Owner
Jennifer G.
Owner
Who uses Ricochet?
Based on 119 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Ricochet's key features
Most critical features, based on insights from Ricochet users:
All Ricochet features
Features rating:
Ricochet alternatives
Ricochet
Starting from
199
Per month
Boulevard
Starting from
176
Per month
Toast POS
Starting from
69
Per month
Epos Now
Starting from
349
One-time payment
Ricochet pricing
Value for money rating:
Starting from
199
Per month
Flat Rate
User opinions about Ricochet price and value
Value for money rating:
To see what individual users think of Ricochet's price and value, check out the review snippets below.
Jennifer G.
Owner
Kathie R.
Owner
Ricochet integrations (3)
Integrations rated by users
We looked at 119 user reviews to identify which products are mentioned as Ricochet integrations and how users feel about them.
Integration rating: 2.0 (2)
“Invoicing & Payments”
“Works as if the two are one platform. Never any issues.”
Andy H.
Administrative Assistant
Other top integrations
Ricochet customer support
What do users say about Ricochet customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Ricochet customer support.
Widely noted by reviewers, Ricochet's customer support is fast, knowledgeable, and consistently available when needed.
A significant portion of users highlight the ease of reaching real, friendly representatives via phone, chat, or computer.
Common user feedback praises the team's willingness to listen, offer personalized help, and resolve issues quickly.
Broad user base appreciates that support is accessible even outside standard hours, including weekends and holidays.
Support options
Training options
To see what individual users say about Ricochet's customer support, check out the review snippets below.
“Any software platform that services retail establishment needs to have life support available over the weekend and on holidays are the busiest time of year for businesses.”
Kathie R.
Owner
“Love the program and the customer service is always available to help me with any questions.”
Tami M.
Administrator
“Customer awareness and consideration is the worst in the business.”
Jennifer G.
Owner
“I would say their customer service are pleasant but rarely able to address our questions and concerns, they seemed pretty much clueless.”
Graham B.
Owner
Ricochet FAQs
Ricochet has the following typical customers:
Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. Does Ricochet support mobile devices?
Ricochet supports the following devices:
iPhone, iPad, Android
Q. What level of support does Ricochet offer?
Ricochet offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base
