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Retail & Consignment Point of Sale System
Ricochet Pricing, Features, Reviews and Alternatives
Ricochet product overview
What is Ricochet?
Developed from our firsthand insights into the consignment industry, Ricochet is meticulously crafted to empower store owners for what lies ahead. Our cutting-edge software provides a holistic and future-ready solution, ensuring businesses are always one step ahead.
Key benefits of using Ricochet
- Use as many devices as you need at no additional cost
- Accept credit cards utilizing our integrated credit card service Ricochet Pay
- build and maintain an ecommerce site within Ricochet
- Integrations with Quickbooks, ShipStation, MailChimp, and more!
Typical customers
Platforms supported
Support options
Training options
Ricochet pricing information
Value for money
4.8
/5
114
Starting from
129
Per month
Flat Rate
Pricing options
Value for money contenders
Ricochet features
Functionality
4.4
/5
114
Total features
62
4 categories
Most valued features by users
Functionality contenders
Ricochet users reviews
Overall Rating
4.8
/5
114
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.4/10
91
19
3
1
0
Overall rating contenders
Alexandria K.
Owner
Retail, 1-10 employees
Review source
Transcript
Alexandria: My name is, Alexandria. I own a women's consignment store and I give Ricochet, five out of...
tammy B.
Owner
Retail, 1-10 employees
Review source
tammy b.
Retail, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
My overall experience has been phenomenal from customer service to the user friendly software for a newbie like me!! Literally customer service walked me through how to do a closeout 5 months in a row...until I realized how truly simple it was to do. I was the one trying to make it complicated!
I love have it tracks every sale I have ever recorded from the item purchased to who purchased. For how much was made for store andfor the consigned all the way down to the tax collected!! Also the report feature...at the touch if a button you know weekly sales..monthly sales, how much netted, how much for each vendor...just amazing!
That I am not able to quickly see what a consignor made for one year. It only has total of all sales and I have vendors who have been with me since I bought the store in 2017. This is very minor since I can easily add up sales.
Thanks for the 5 stars, Tammy! We're so glad to have Craft Connection on board and enjoying the software! In regards to consignor reporting, we have plans for a serious expansion later this year. We'll keep you updated!
Randy`` D.
Retail, 1-10 employees
Used daily for less than 6 months
Review source
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Good. I thought the program would have more to offer than it has, but it still has better functionality than my old one.
It's a very user-friendly program that makes training a new person easy
No cash drawer module to help count the cash drawer It needs a way to make a store purchase without going on the books I've made several mistakes on pay-outs because there is no "Through Date" on individual Consignor accounts Too many clicks to get a receipt Needs a daily Consignor report Needs a build a custom report function
Thanks for the feedback, Randy! Deeper cash counting and balancing is something we have high on our priority list. Same with some deeper reporting. Glad you're having a good experience with Ricochet so far!
Stephanie M.
Review source
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The software is fairly intuitive, but it does seem to have a few glitches. However, rebooting usually solves the issue. A number of times the wrong SKU comes up when the tag is scanned. Not sure why, but refreshing usually works. We've noticed some inconsistencies in assigning items to consignors in the payout reports. It seems odd that when we need to correct pricing or items in the consignor reports...
No pros were added to this review
No cons were added to this review
Jordie M.
Furniture, 1-10 employees
Used daily for less than 6 months
Review source
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Our vendors love this software, it is easy for them to use. We switched from another company and do not regret the switch. Very good support dtsgg.
Consignor access, webstore, good reporting options
No debit option for type of payment in checkout No way of adding booth rental deductions
Thanks for the review, Jordie! Check out the "bulk credit adjustment" and individual consignor adjustment in consignor accounts. Sounds like that will solve your need for charging rent to vendors. We're super glad to have West Coast Resale on board with us!
Jennifer Whitney J.
Retail, self-employed
Used daily for 2+ years
Review source
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Great tech support and great software!
Hands down best consignment software we have used.
Not much.... I love it and all of my consignors.
No complaints! Thanks, Jennifer!
Ricochet FAQs
Ricochet has the following pricing plans:
Starting from: $129.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Ricochet?
Q. Does Ricochet support mobile devices?
Q. What other apps does Ricochet integrate with?
Common Ricochet comparisons
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